SAP Training and Support Contract

SAP Training and Support Contract

1. Understand the Gap. 2. Training. 3. FICO Support.

Contract summary


Computer and Related Services

Location of contract

North West

Value of contract


Published date

19 December 2017

Closing date

17 January 2018

Contract start date

12 February 2018

Contract end date

11 February 2019

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




SAP is Manchester City Council’s ERP system. It was implemented a number of years ago and utilises a clustered DB2 environment.

The system supports the Council’s business processes across a number of areas including Finance, Procurement and HR.

The SAP support staff are in-house and are split across Shared Services, PRI and ICT. The majority of the support staff are located within the ICT structure. The requirements of this tender exercise relate solely to those staff within ICT – 12 staff members, including 2 degree apprentices.

The requirement of the Council is split in to 3 distinct areas/phases:

1. Understand the Gap
2. Training
3. FICO Support


About the buyer

Contact name

Michael Shields


Level 3
Town Hall Extension
M60 2LA
United Kingdom


+44 1612341009



Other information


All documentation can be found via the Council’s procurement portal, the Chest – Suppliers will be required to register (free of charge) if not already registered before being able to access the documentation.


How to apply

Please apply directly to the buyer using the contact details provided.


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