Security Services Tender 2021-2022 – Blackpool

The Company providing the security service will provide the service at William Lyons House and Emergency Housing provision (2 buildings). William Lyons House is supported accommodation for 14 young people, there are 10 self-contained flats and 4 bedsit flats with a communal kitchen. There are also communal areas which can be accessed by the young people when BCH staff are on site. The building is a 2 story block with a rear car park and door entry system. The role of the security service is to maintain the security of the building, manage the front door, not allowing visitors within the agreed time periods, carrying out building safety checks, monitor the CCTV, respond to any emergency situations and recording building information within the appropriate record books. The security officer will also be required to liaise with the young people, defuse any challenging situations and deal with the young people in a friendly and effective manner, again recording information within the required record books/incident reports. The Emergency Housing provision provides emergency accommodation for homeless families, couples and singles. Both buildings provide individual sleeping/living quarters with shared bathrooms, kitchens and communal corridors. The buildings are 2 and 3 story blocks with a communal front door entry system. The security officer will carry out building safety checks, carry out any out of hours booking in of new residents, review CCTV, responding to any breach of rules as required within agreed procedures, deal with emergency situations and record all information within the required record books. Security will also be required to carry out emergency admissions as set within the agreed admission procedures.