Security System Maintenance Tender

Scottish Water
The Bridge, Buchanan Gate Business Park, Cumbernauld Road, Stepps
For the attention of: Kerry Buchanan
Glasgow
UNITED KINGDOM
Telephone: +44 7875873225
E-mail: kerry.buchanan@scottishwater.co.uk

Internet address(es):

General address of the contracting entity: www.scottishwater.co.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10303

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Water

Security System Maintenance.

Services
Service category No 1: Maintenance and repair services
Main site or location of works, place of delivery or of performance: Pan Scotland.

NUTS code UKM

The notice involves the establishment of a framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 8

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT
Range: between 4 000 000 and 5 600 000 GBP

Scottish Water is looking to partner with an alarm maintenance industry specialist supplier to ensure that its operational water assets are protected throughout its operating area.
The principle objectives of this contract are:
To implement a pan-Scotland annual maintenance regime for:
Specified Scottish Water operational assets which have been installed with the Sentinor ‘WATERCRESS’© security system (consisting of analyser/control panel; seismic sensors) and matched non-system sensors.
Other specified Scottish Water operational assets which have been installed with conventional intruder detection systems (consisting of control panel (mostly Honeywell ‘Galaxy’©) and matched sensors).
Other specified Scottish Water operational assets which have been installed with a variety of fence-mounted perimeter intrusion detection systems.
To implement a pan-Scotland reactive maintenance response for the above systems such that all breakdowns on security system equipment affected by this contract are attended to within a specified time of the breakdown being reported to the supplier and, where achievable, rectified within the same period. Specifically;
For specified sites (mostly based on Cortech DATALOG© security management integration software) the reactive response time will be 4 hours.
For WATERCRESS© and other IDS systems:
Region Response Time
— Forth 24 hrs (1 working day),
— Forth (Islands) 48 hrs (2 working days),
— Clyde 24 hrs (1 working day),
— Nith 24 hrs (1 working day),
— Ayr 24 hrs (1 working day),
— Tweed 24 hrs (1 working day),
— Don 24 hrs (1 working day),
— Don (Islands) 48 hrs (2 working days),
— Tay 24 hrs (1 working day),
— Ness (Mainland) 24 hrs (1 working day),
— Ness (Islands) 48 hrs (2 working days).
The supplier must demonstrate prior practical multi-site experience of conducting security system maintenance in accordance with manufacturers’ schedules of maintenance tasks and supplementary schedules as determined by Scottish Water.
The supplier must demonstrate practical multi-site experience with the installation, maintenance and operation of the Sentinor ‘WATERCRESS’© system.
The supplier must demonstrate practical multi-site experience with the installation, maintenance and operation of the Cortech ‘DATALOG’© system.
Ideally, suppliers should have experience of working within the water services industry, preferably with practical experience of working over live water assets.
Suppliers must have all engineering maintenance technicians screened to BS 7858 or UK Government National Security Vetting procedures. Consideration will be shown to suppliers without either of these criteria, if they can show their pre-employment screening processes are to an acceptable equivalent level providing they have the necessary experience of the WATERCRESS© system.
Suppliers must demonstrate they hold either NSI Gold or Silver certification for all the following areas; ‘Electronic Security Systems’ (Intruder Alarm, CCTV and Access Control); Or SSAIB certification for ‘Electronic Security Systems’ (includes: Intruder Detection Systems; CCTV Surveillance; CCTV Surveillance – Remotely Monitored and Detector Activated; Access Control).
Suppliers must demonstrate they have extensive experience with BSEN50131 compliant Intruder Detection Systems.
Suppliers should have demonstrable experience with Cortech Datalog security management systems; including ability to provide Cortech drawings/editing updates.
Suppliers should have demonstrable design, installation and maintenance experience with CCTV systems; including integration with PIDS.
The requirement encompasses various opportunities for efficiency; consolidation and optimisation which exist within the business.
Suppliers should have a good understanding of any practices required to support a safe and environmentally friendly service and be able to ensure that these obligations are met at all times. In addition we welcome and recognise flexible and innovative proposals that seek to reduce our operating costs and improve efficiencies relating to security alarm system maintenance, general maintenance downtime and any untargeted costs associated with alarm maintenance.
Scottish Water currently operates on a systems platform that is not integrated internally or linked to the supply base and therefore seeks to address this through the possible utilisation of the supplier’s system and IT capabilities.
It is essential that Scottish Water can understand its true whole life cost for each site which should be transparent in nature and fully open for discussion. Suggestions are welcome from suppliers with regard to how this can be successfully achieved.

Note: to register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site athttp://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=398733

50610000

The contract is covered by the Government Procurement Agreement (GPA): yes

Variants will be accepted: yes

Scottish Water is looking to partner with an alarm maintenance industry specialist supplier to ensure that its operational water assets are protected throughout its operating area.
The principle objectives of this contract are:
To implement a pan-Scotland annual maintenance regime for:
Specified Scottish Water operational assets which have been installed with the Sentinor ‘WATERCRESS’© security system (consisting of analyser/control panel; seismic sensors) and matched non-system sensors.
Other specified Scottish Water operational assets which have been installed with conventional intruder detection systems (consisting of control panel (mostly Honeywell ‘Galaxy’©) and matched sensors).
Other specified Scottish Water operational assets which have been installed with a variety of fence-mounted perimeter intrusion detection systems.
To implement a pan-Scotland reactive maintenance response for the above systems such that all breakdowns on security system equipment affected by this contract are attended to within a specified time of the breakdown being reported to the supplier and, where achievable, rectified within the same period. Specifically;
For specified sites (mostly based on Cortech DATALOG© security management integration software) the reactive response time will be 4 hours.
For WATERCRESS© and other IDS systems:
Region Response Time
— Forth 24 hrs (1 working day),
— Forth (Islands) 48 hrs (2 working days),
— Clyde 24 hrs (1 working day),
— Nith 24 hrs (1 working day),
— Ayr 24 hrs (1 working day),
— Tweed 24 hrs (1 working day),
— Don 24 hrs (1 working day),
— Don (Islands) 48 hrs (2 working days),
— Tay 24 hrs (1 working day),
— Ness (Mainland) 24 hrs (1 working day),
— Ness (Islands) 48 hrs (2 working days).
The supplier must demonstrate prior practical multi-site experience of conducting security system maintenance in accordance with manufacturers’ schedules of maintenance tasks and supplementary schedules as determined by Scottish Water.
The supplier must demonstrate practical multi-site experience with the installation, maintenance and operation of the Sentinor ‘WATERCRESS’© system.
The supplier must demonstrate practical multi-site experience with the installation, maintenance and operation of the Cortech ‘DATALOG’© system.
Ideally, suppliers should have experience of working within the water services industry, preferably with practical experience of working over live water assets.
Suppliers must have all engineering maintenance technicians screened to BS 7858 or UK Government National Security Vetting procedures. Consideration will be shown to suppliers without either of these criteria, if they can show their pre-employment screening processes are to an acceptable equivalent level providing they have the necessary experience of the WATERCRESS© system.
Suppliers must demonstrate they hold either NSI Gold or Silver certification for all the following areas; ‘Electronic Security Systems’ (Intruder Alarm, CCTV and Access Control); Or SSAIB certification for ‘Electronic Security Systems’ (includes: Intruder Detection Systems; CCTV Surveillance; CCTV Surveillance — Remotely Monitored and Detector Activated; Access Control).
Suppliers must demonstrate they have extensive experience with BSEN50131 compliant Intruder Detection Systems.
Suppliers should have demonstrable experience with Cortech Datalog security management systems; including ability to provide Cortech drawings/editing updates.
Suppliers should have demonstrable design, installation and maintenance experience with CCTV systems; including integration with PIDS.
The requirement encompasses various opportunities for efficiency; consolidation and optimisation which exist within the business.
Suppliers should have a good understanding of any practices required to support a safe and environmentally friendly service and be able to ensure that these obligations are met at all times. In addition we welcome and recognise flexible and innovative proposals that seek to reduce our operating costs and improve efficiencies relating to security alarm system maintenance, general maintenance downtime and any untargeted costs associated with alarm maintenance.
Scottish Water currently operates on a systems platform that is not integrated internally or linked to the supply base and therefore seeks to address this through the possible utilisation of the supplier’s system and IT capabilities.
It is essential that Scottish Water can understand its true whole life cost for each site which should be transparent in nature and fully open for discussion. Suggestions are welcome from suppliers with regard to how this can be successfully achieved.
Estimated value excluding VAT
Range: between 4 000 000 and 5 600 000 GBP

Options: no

This contract is subject to renewal: no

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.

All prices quoted shall be in Sterling (UK) and all payments shall be made in Sterling (UK). Payment shall be made on the basis of completed services in accordance with the agreed contract rates, schedules and conditions of contract.

In the event of a group of companies submitting an accepted offer it will be necessary for each member of the group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.

The performance of the contract is subject to particular conditions: no

Information and formalities necessary for evaluating if the requirements are met: Expressions of interest should be submitted through Public Contracts Scotland by the date indicated. Thereafter all applicants will be requested to complete a Pre-Qualification Questionnaire. Questionnaires will be issued electronically to all applicants through Public Contracts Scotland Tenders. Responses to Pre-Qualification Questionnaires will be assessed and used to short-list applicants who will be invited to proceed to the next stage of the tender process. Applicants will only be assessed based on the answers provided in the questionnaires.

Information and formalities necessary for evaluating if the requirements are met: Applicants will be expected to be of sufficient financial and economic standing to support the anticipated contract value. All applicants must complete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the response to the pre-qualification questionnaire and any further financial checks deemed necessary.

Information and formalities necessary for evaluating if the requirements are met: Applicants must complete the technical questions within the pre-qualification questionnaire and tender documents.

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate

10.6.2015 – 12:00

English.

This contract notice does not preclude Scottish Water from issuing other contract notices for specific requirements from time to time. The contents of this Notice are sufficient for submissions of pre-qualification data all other communications are discouraged. Responses to the OJEU Notice will be evaluated based on Section III.2 and only successful applicants following PQQ evaluation will be invited to submit a tender. Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination.
(SC Ref:398733).

Precise information on deadline(s) for lodging appeals: In accordance with regulation 33 of The Utilities Contracts (Scotland) Regulations 2006 as amended (the Regulations) Scottish Water will incorporate a minimum of 10 calendar day standstill period between the communication of the award decision and the decision to enter into the contract with the successful tenderer. A breach of any duty owed under the Regulation is actionable by any economic operator which, in consequence of the breach, suffers, or risks suffering, loss or damage and such proceedings may be brought either the Sheriff Court or Court of Session. Any such action must be brought within 3 months from the date when grounds for the bringing of proceedings first arose unless the Court considers that there is good reason for extending the period within which proceedings may be brought.

18.5.2015