SEN Disagreement Resolution and Mediation Tender

SEN Disagreement Resolution and Mediation Tender

To deliver an SEN Disagreement resolution and Mediation Service for Hampshire.

Contract summary


  • Special education services – 80340000

Location of contract

SO23 8UJ

Value of contract


Published date

03 February 2020

Closing date

06 March 2020

Contract start date

01 August 2020

Contract end date

31 July 2023

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Hampshire County Council invites applications from suitably experienced organisations who wish to be considered for selection to deliver an SEN Disagreement resolution and Mediation Service for Hampshire. The aim of the Service is to assist the Council in delivering its specific statutory duty to provide access to an independent and impartial Disagreement Resolution and Mediation service.

The Contracts will commence on 01 August 2020 and will be for a period of 3 years with the option to extend for a further 2 years.

Interested parties should register their interest in the project via the In-Tend website, and complete and submit the tender return document together with any supporting information requested by 14:00 hrs on 06 March 2020.

How to obtain the Tender Documents
The Tender documents can be accessed when logged into In-Tend by selecting ‘View Details’ on the relevant tender advert and clicking the ‘Express Interest’ tab. Once in the tender there are five tabs: ‘Tender’, ‘Stage 1: Selection Stage’, ‘Correspondence’, ‘Clarifications’ and ‘History’. Select the 2nd tab (Stage 1: Selection Stage) where you will find useful information under ‘Tender Details’ continue to scroll down to the heading ‘Tender Documents Received’ where you will be able to view / download the documents.

Opting In and Out
Please note that you are required to ‘Opt In’ before you can access the ‘My tender Return’ to start populating your response.

The ‘Opt Out’ functionality will also be available throughout the duration of the tender process. Opting out will give you the option of declaring you no longer want to receive any further communication in relation to this tender along with the opportunity of providing comments and feedback for this decision.
You can choose to ‘Opt In’ at any time during the tender process if you initially decided to ‘Opt Out’.

Please note you are required to ‘Opt In’ to view and complete the Questionnaire for this project.

Further Guidance
In addition, guidance on how to participate in a tender – download and upload documents / returns and if required, register your company (free of charge), can be found on the In-tend site under the ‘Help’ or ‘Information for Suppliers’ buttons.

Receiving Notification Emails
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About the buyer

Contact name

CSPU Children’s Services Procurement


Sussex Street
SO23 8UJ
United Kingdom


01962 832323



Other information


Additional information on how to apply for this contract

Is a Recurrent Procurement Type? : No


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.