SIAM (Service Integration and Management) Service

SIAM (Service Integration and Management) Service

The Highways Agency (HA) and the Vehicle and Operator Services Agency (VOSA), Executive Agencies of the Department for Transport, are looking to procure SIAM (service integration and management) service aligned to the Government ICT strategy.  Supplier Engagement Event details.UK-London: IT services: consulting, software development, Internet and support

2013/S 048-078110

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Department for Transport
Great Minster House, 33 Horseferry Road
For the attention of: Colin Jones, John Barnett, Julie Askham, Graham Austin
SW1P 4DR London
Telephone: +44 1132834879/6507/6801/5807

Internet address(es):

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:

SIAM (Service Integration and Management) Service.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
Department for Transport and Agencies; Highways Agency, Driving Standards Agency, Vehicle and Operator Service Agency
NUTS code UK

II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:

The Highways Agency (HA) and the Vehicle and Operator Services Agency (VOSA), Executive Agencies of the Department for Transport, are looking to procure SIAM (service integration & management) service aligned to the Government ICT strategy; governing, integrating and operationally managing the end-to-end IT services on behalf of the purchasing authority. It will operate within a multi sourced IT tower service environment, in line with government best practice guidance (including ITIL, Prince2. MSP etc.). The SIAM service will provide clear and concise interfaces between the tower service providers, users of ICT services, and the contracting organisation. The total SIAM service may include, for example, core service integration & management and tooling, service desk, IT information security support, Service transition planning & support, service knowledge management, service/provider assurance, Service validation & testing, Transformation Design & Change services relating to SIAM/tower service model. Interested suppliers should note, this PIN is issued on behalf of HA and VOSA, but may include other parts of the Department for Transport and its Executive Agencies in advance of separate procurements that will be issued in due course.
Estimated cost excluding VAT: 4 000 000 GBP

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)

72000000, 72000000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Not provided
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:

Please register your interest in this opportunity, via the GPS website: and registering

for the planned supplier engagement event to be held on 27.3.2013 in London where
DfT will share SIAM service requirements, commercial model and evaluation approach
and gain supplier feedback ahead of publication of OJEU.

VI.3)Information on general regulatory framework

Relevant governmental Internet sites where information can be obtained
Tax legislation
Environmental protection legislation
Employment protection and working conditions

VI.4)Date of dispatch of this notice:4.3.2013