Single Person Discount Review

Single Person Discount Review

Devon County Council and partners are committed to maximising revenue to support the delivery of essential services in the current challenging economic climate. In particular we are looking to review the collection of Council Tax and ensure our data is accurate and up to date, allowing us to then assess the allocation of discounts and benefits.
Devon County Council
CP728-11 Single Person Discount Review
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Devon County Council and partners are committed to maximising revenue to support the delivery of essential services in the current challenging economic climate. In particular we are looking to review the collection of Council Tax and ensure our data is accurate and up to date, allowing us to then assess the allocation of discounts and benefits.
 
This project concerns how the Single Person Discount is applied, and establishing whether any discounts currently in force are being applied to households that are not eligible. The project’s main aim is to remove the Single Person Discount from ineligible households, and ensure it is applied correctly in all cases.
 
Information about the number of households overall, the number of households claiming the Single Person Discount and the spread of households in each Band is included in Appendix 4.
 
Taking District Council records and adding intelligence from other sources, the successful proposal is expected to include either:
 
1)  A part-managed service that covers analysis of household records and returns a data file for use by each District Council, to contact any household whose data indicates they may not be eligible for the discount and invite them to submit further information.
 
2) A fully-managed service that covers all analysis, contact with households and necessary follow up actions to establish the accuracy of claims for Single Person Discount and allow the removal of the SPD marker by the relevant District Council from household records where the claim is withdrawn.
 

Contact:
Mrs Tracey White
Email Address:
tracey.white@devon.gov.uk
Telephone:
01392 384661
Fax:
01392 384636
Address:
County Hall Room 220
Topsham Road
Exeter
Devon
EX2 4QU
United Kingdom
Key Dates
02/04/2012
01/04/2013
19/12/2011 12:00
01/02/2012 12:00
Other Information
12 (months)
12 (months)
1