Situational Awareness Software

Situational Awareness Software

Situational Awareness and Event Management Software Application. Scottish Water. UK-Blantyre: software package and information systems

2012/S 110-183271

Contract notice – utilities


Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Scottish Water
5 Whistleberry Road
Contact point(s): Commercial Contracts Manager
For the attention of: Gail Wardrope
G72 0TA Blantyre
Telephone: +44 1698722395

Further information can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting entity:

Situational Awareness & Event Management Software Application.
II.1.2)Type of contract and location of works, place of delivery or of performance


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):

The supply and ongoing tier3 support of a software application for Situational Awareness & Event Planning is required.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Information about lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The contract is for the purchase and ongoing tier 3 support of a software application as detailed below.
Situational awareness:
Scottish Water defines Situational Awareness as Being able to understand the current environment and to accurately anticipate future problems to enable effective actions.
Current environment pertains to SW assets, asset status, planned / reactive work, resource availability and customer contacts.
Situational Awareness Scope for the purposes of this contract will include the following capabilities:
— Geospatial and (geo)schematic display of Reference Data and Dynamic Events,
— Ability to capture, display additional event data for management purposes,
— Linking of Dynamic Event Data – (core business events),
— Event Capabilities – (processing, association & consolidation),
— Usability – (Maintainability by SW staff, ability to configure & extend based on user role),
— Non Functional Capability (audit, support, security etc),
— Other Functionality (mobile platforms, alert notification),
— Operational and Real Time Reporting,
— Ability to link and re-use existing SW asset / infrastructure information such as existing schematic solutions.
Event management:
Scottish Water defined event management as the ability to capture and access additional information regarding an in-flight event that would otherwise not be part of the event itself. This additional information such as water-off/ on times, number of properties affected, helps to quantify, identify and manage key events in-flight as they are occurring.
Event Management Scope for the purposes of this contract will include the following capabilities:
— ability to capture and access additional information about an event (that otherwise is not part of the event itself),
— ability to profile risk and manage events more effectively e.g. allowing risk levels to be profiled for assets and linked to events as they occur,
— ability to record information to enable resolution of the event and minimise its impact.
It is important therefore to understand how any solution would capture data in relation to event management.
Key evaluation criteria:
The approach to the selection of suppliers will involve the assessment of the following key criteria:
— fit with business requirements,
— capability to deliver,
— skills required to maintain and configure the solution,
— financial information,
— experience and references,
— technical capability such as ability to scale and maintain performance, compliance with industry standards etc,
— fit and re-use of existing sw environment and investment.
Estimated value excluding VAT
Range: between 1 000 000 and 2 500 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Scottish Water reserves the right to require deposits, guarantees, bonds or other forms of appropriate security.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All prices quoted shall be in sterling (UK) and all payments shall be made in Sterling (UK). Payment shallbe made on the basis of completed services in accordance with the agreed contract rates, schedules andconditions of contract.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

In the event of a group of companies submitting an accepted offer it will be necessary for each member oft he group to sign an undertaking that each company in the group will be jointly and severally liable for the satisfactory performance of the contract.
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Expressions of interest must be submitted by email to by the date indicated in IV.3.4.

All applicantswill be requested to complete a PreQualification Questionnaire. Questionnaires will be issued electronically to all applicants through an e-tendering system.
Responses to Pre-Qualification Questionnaires will be assessed and used to short-list applicants who will be invited to proceed to the next stage of the tender process.
Applicants will only be assessed based on the answers provided in the questionnaires.
It is anticipated that 3 to 5 candidateswill be invited to tender stage. All applicants MUST include in their expression of interest their company’s full postal address and contact details, inclusive of their company registration number. Upon receipt of expression of interest, the applicant will be requested to register on Public Contracts Scotland – Tenders electronic portal.
To do this, a web link will be issued by Scottish Water Procurement Helpline once the applicant has expressed interest.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Applicants will be expectedto be of sufficient financial and economic standing to support the anticipated contract value.All applicants mustcomplete the financial questions within the pre-qualification questionnaire and tender documents. Financial standing relevant to the anticipated contract value will be determined by Scottish Water based on the responseto the pre-qualification questionnaire and any further financial checks deemed necessary.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: Applicants must complete thetechnical questions within the pre-qualification questionnaire and tender documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: 22.6.2012 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

22.6.2012 – 12:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:

This contract notice does not preclude Scottish Water from issuing other contract notices for specific requirements from time to time. The contents of this Notice are sufficient for submissions of pre-qualification data all other communications are discouraged. Responses to the OJEU Notice will be evaluated based on Section III.2 and only successful applicants following PQQ evaluation will be invited to submit a tender. Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: In accordance with regulation 33 of The UtilitiesContracts (Scotland) Regulations 2006 as amended (the Regulations) Scottish Water will incorporatea minimum of 10 calendar day standstill period between the communication of the award decision andthe decision to enter into the contract with the successful tenderer. A breach of any duty owed under theRegulations is actionable by any economic operator which, in consequence of the breach, suffers, orrisks suffering, loss or damage and such proceedings may be brought either the Sheriff Court or Court ofSession. Any such action must be brought within 3 months from the date when grounds for the bringing ofproceedings first arose unless the Court considers that there is good reason for extending the period withinwhich proceedings may be brought.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:7.6.2012