Social and Economic Research Framework 2013 (Pan Government)
Framework Agreement with organisations and individuals with appropriate experience and expertise to enable the research and evaluation of its services across all business areas, including Welfare to Work Programmes and Policy areas. DWP and HMRC.
UK-Sheffield: Market and economic research; polling and statistics
Section I: Contracting authority
Department for Work and Pensions
Contact point(s): Professional Services Team (Social & Economic Research)
S1 2GQ Sheffield
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 8: Research and development services
Main site or location of works, place of delivery or of performance: Various Locations within the United Kingdom
NUTS code UK
Duration of the framework agreement
Duration in months: 48
Estimated total value of purchases for the entire duration of the framework agreement
Estimated value excluding VAT:
Range: between 0 and 100 000 000 GBP
The new Framework Agreement will require the use of a wide range of methodologies and technical innovation in order to support the research and evaluation in DWP and HMRC operational and or policy areas.
The supplier activity will include but is not limited to:
– Work and Welfare Strategy (Working Age, including employment skills);
– Families, Children, Poverty, Social Exclusion, Housing Support;
– Ageing and Pensions;
– Disability and Carers including health, work and well being;
– Other Disadvantaged Groups;
– And may also include customer perception and satisfaction levels of current programme delivery.
– HMRC is a major commissioner of external research and has many of the same requirements as DWP, with the addition of areas such as direct and indirect taxes, benefits and credits and in the area of enforcement and compliance.
– The Framework will operate across a number of Lots, which will be defined in detail in the ITT.
– DWP is a Central Purchasing Body and as such the Framework Agreement will also be accessible to Other Government Departments undertaking social and economic research, specifically HMRC
This Framework Agreement will be for the use of the Department for Work and Pensions (DWP), its Executive Agencies and those Non-Departmental Public Bodies (NDPBs) sponsored by DWP and also includes the Northern Ireland Department for Social Development (DSD). Further information including a list of such Agencies and Public Bodies can be viewed by selecting ‘About DWP’ on the Departmental website.”
This Framework Agreement will also be available for use by all UK contracting authorities including but not limited to Government Departments and their Agencies, Non-Departmental Public Bodies, NHS Bodies, Local Authorities, Police Authorities, Emergency Services, Educational Establishments and Registered Social Landlords who have a need to purchase Social and Economic Research Services.
Tenders may be submitted for one or more lots
Information about lots
Lot No: 1 Lot title: Lot 1 Pensions
-Workplace pension reforms, including automatic enrolment and the National Employment Savings Trust
-Private pensions strategy, including Defined Ambition
-State pension reform including Single Tier and State Pension age increases
-Modelling impact of pension reform
-(Drivers of) savings behaviour and financial planning for retirement
-Attitudes to pensions and saving for later life.
-Factors affecting labour market position of older people, including health and skills development
-Factors affecting retirement choices
-Pensioner poverty and material deprivation, people in receipt of income replacement benefits.
-Measurement of and trends in disability, health and wellbeing, including mental health
-Costs of disability – disability and sickness benefits (including Disability Living Allowance, Personal Independence Payments, Employment and Support Allowance and Universal Credit) and disability assessment; sickness absence from work
-Experiences and views of disabled people and people with health conditions (including children and people above pension age); public attitudes to disability and disability benefits; employer attitudes to disability
-Supporting disabled people in/into work – specialist support (supported employment; Access to Work); labour market programmes aimed at people with health conditions and disabilities (Work Choice)
-Personalisation agenda e.g. Right to Control, including in relation to social care and carers
-Major, strategic benefit reform (e.g. evaluation of Universal Credit)
-Active Labour Market Policy (evaluation of the Department’s existing suite of labour market programmes)
-Strategic labour market research (understanding the international evidence to support different types of work-focused intervention and methods of delivery in the UK context)
-Labour market partnerships (exploring strategic partnerships across the public, private and voluntary sectors in support of delivering better long-term employment outcomes for benefit claimants)
-Labour market intelligence (understanding current and future labour market trends and relationships with the above)
-The impact of housing support measures introduced in the Welfare Reform Bill 2011, following the emergency budget and spending review 2010. This includes social sector size criteria, benefit cap for working-age households and direct payment of housing support within Universal Credit.
-Continued Review of Local Housing Allowance changes and shared accommodation rate measures.
-The abolition of Council Tax Benefit and localisation of support for Council Tax.
-Migration of Housing Benefit into Universal Credit and design of housing support within Universal Credit and Pension Credit.
-Treatment of supported and temporary accommodation in Universal Credit.
-Maintenance and future design of Support for Mortgage Interest.
-Changes in housing supply policy e.g. Affordable Rent, re-invigoration of Right to Buy, Localism Act and discharge of the homelessness duty that impact on Housing Benefit
-Child poverty, including in-work poverty
-Impact of the Government’s wider welfare reforms and tax-benefit changes on households, families and children, especially the impact of Universal Credit on different family types
-Childcare, wider caring responsibilities and flexible working
-Household employment behaviour, especially parental employment
-Relationship formation, breakdown and relationship support
-Parenting skills and parenting support
-Provision of child support (both statutory and private arrangements)
-Disadvantaged groups (ex-offenders, gangs, drugs & alcohol, homeless, care leavers, ethnic minorities, veterans and NEETs)
-Debt and Indebtedness
-European Social Fund
-Multiple Disadvantage and Social Exclusion
-Channel Shift – Including digitalisation and web analytics
-Claimant satisfaction/service user surveys
-Staff attitudes and behaviours (including satisfaction & experience)
-Attitudes towards seeking employment
-Local service delivery
-Outsourcing employment services
-Social investment models
-Universal Credit performance and delivery
-Performance Management Framework models (PMF)
-Fraud and Error
-Process development and improvement
-Commissioning framework and skills
-NEST (National Employer Services)
-Face to face surveys (using CAPI)
-Telephone surveys (using CATI)
-Mixed mode surveys
-Surveys where the sample is provided by DWP from administrative records
-Household surveys based on broader sampling frames such as the PAF, or an existing online panel, or where the contractor has to construct a sampling frame
-Cross-sectional and longitudinal surveys
-Supply of clean and thoroughly documented datasets for use within DWP/HMRC or for deposit at the UK Data Archive
-Collection of informed consent for linking of survey data to administrative data
-Businesses’ views on HMRC’s administration of the tax system and any changes to this;
-Businesses’ experiences of dealing with HMRC, agents and advisors;
-Businesses’ (and, where appropriate, individuals’) behaviour in response to business taxes.
-Measuring and monitoring customer experience within the personal tax and tax credit business areas;
-Better understanding our customers (motivations and behaviours) and how to support and influence them;
-Implementing change and testing new processes, including Real Time Information and transition to Universal Credit;
-Exploring ways to deliver improvements in our policies, processes and services and supporting the evaluation of such initiatives on individuals, businesses and HMRC; and
-Compliance, including tax credit error and fraud and debt.
-Understanding levels of compliance including taxpayer attitudes towards meeting obligations, perceived prevalence of non-compliance, and actual behaviour.
-Evaluations of new initiatives and potential approaches that aim to improve taxpayer compliance. Initiatives could include targeted compliance activity such as taskforces or broad publicity aimed at tax evaders;
-Identifying the causes and drivers of non-compliance activity;
-Research to establish behavioural responses to stimuli among taxpayers, e.g changes in tax paying behaviour as a result of increased audit rates;
-Work to help improve HMRC analysis and analytical capability, such as estimating the various tax gaps and reviewing sample sources.
Section III: Legal, economic, financial and technical information
Information and formalities necessary for evaluating if the requirements are met: Please refer to the Invitation to Tender documents (ITT 19275), which will be available from 12th March 2013 to download from https://dwp.bravosolution.co.uk
Please refer to the Invitation to Tender documents (ITT 19275), which will be available from 12th March 2013 to download from https://dwp.bravosolution.co.uk
Section IV: Procedure
Persons authorised to be present at the opening of tenders: no
Section VI: Complementary information
-Potential suppliers should note that the Contracting Authority reserves the right to cancel this procurement at any stage and not to award a Framework Agreement. If the Contracting Authority decides to enter into a Framework Agreement with the successful supplier (s) this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of potential suppliers.
-Any orders placed under this Framework Agreement will form a separate contract under the scope of this framework between the supplier and the specific requesting other contracting body.
-The Contracting Authority and other contracting bodies utilising the framework, reserve the right to use any electronic portal during the life of the agreement.
-It is envisaged that the maximum number of operators per Lot will be 15
-Further information on the type of work that we undertake can be found at the following link http://research.dwp.gov.uk/asd/asd5/
Bidder Event 20th March 2013
A bidder event will be held on 20th March 2013, the purpose of this event is to help ensure that potential bidders fully understand the overall framework and specific Lot requirements for the DWP Social and Economic Research Framework 2013 and are aware of the bidding procedures.
The event will take place at:
Doncaster Racecourse, Premier Suite, Leger Way, Doncaster DN2 6BB
The nearest train station to the venue is Doncaster, please click the link below for further information.
Full details and an agenda will be issued via the BravoSolution portal dwp.bravosolution.co.uk in advance of the event (the complete Invitation to tender pack will be made available on 12.3.2013).
Registration will open at 9.45 am – tea and coffee will be available on arrival. Please ensure that you arrive no later that 10.15am.
The event will commence promptly at 10.30 am and will close around 16.00. Lunch will be provided.
At this stage, owing to space restrictions we are limiting nominees to one representatives per organisation.
We will advise you (via BravoSolution) should there be an opportunity for you to send an additional delegate if the event is not fully subscribed.
For planning purposes and to ensure that appropriate security arrangements can be made, please advise if you wish to attend this event no later that noon on 15.3.2013 by:
-confirming name of attendee
-organisation name and
-advise if you have any special requirements e.g. accessibility/dietary considerations.
Please respond using the following email address:
For the attention of: Please note that the ITT will be published on 12.3.2013
General address of the contracting authority: Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content (The ITT for this excercise, ITT19275, will be available from 12th March 2013). – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online and offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
Department for Work and Pensions
S1 2GQ Sheffield
You may also care to note the information provided via The DWP commercial complaints process
Department for Work and Pensions
S1 2GQ Sheffield
VI.5)Date of dispatch of this notice:28.2.2013