Social Care Case Management – Market Engagement

Social Care Case Management – Market Engagement

We intend to organise and hold an engagement event with the market to better inform our longer-term solution and gain a better understanding of the market options.

United Kingdom-Chelmsford: Software package and information systems

2020/S 098-236109

Prior information notice

This notice is for prior information only


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Essex County Council
Postal address: PO Box 4, County Hall, Market Road
Town: Chelmsford
NUTS code: UKH3
Postal code: CM1 1QH
Country: United Kingdom
Contact person: Melanie Bailey and Laraine Tolson
Telephone: +44 3330136304
Internet address(es):Main address:

I.2)Information about joint procurement


Additional information can be obtained from the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


0558 Social Care Case Management

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

This PIN is being issued to inform the marketplace that Essex County Council (the Authority) is currently looking at the longer-term options for the ongoing provision of a Social Care Case Management system (SCCM) for adults, children and finance.

This includes consideration of other social care applications that can be aligned. It is anticipated that any new, long term contract will commence following completion of a full assessment of business needs for the future, full market engagement, and sufficient time for implementation and transition from current arrangements.

This notice is to update the market on our current situation and confirm that we may go out within the next 12-24 months for the longer-term procurement.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKH3

II.2.4)Description of the procurement:

Our current SCCM contract will expire in July 2021, and it is planned to implement a short term, interim contract from this date to permit a period of time for the Authority to refine its system scope and requirements, for a longer-term contractual arrangement. The Authority’s ambition is for change, we are looking at digital partnerships for future suppliers and moving away from services being procured as like for like.

We intend to organise and hold an engagement event with the market to better inform our longer-term solution and gain a better understanding of the market options, and direction of development for case management. If you would be interested in being part of any future event/s of this nature then please provide full contact details to Procurement Services via e-mail to Laraine Tolson, and Melanie Bailey The team will register your interest. Any interested parties will be sent further information on any future event/s that we organise for the longer-term Procurement

Any communication regarding the interim procurement and longer-term procurement should be via procurement services. Any communications should be directed to Laraine Tolson or Melanie Bailey.

II.2.14)Additional information

II.3)Estimated date of publication of contract notice:


Section IV: Procedure


IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

Section VI: Complementary information

VI.3)Additional information:

VI.5)Date of dispatch of this notice: