Soft Facilities Management Services London

Soft Facilities Management Services London

To provide a range of services including cleaning, catering, portering, security, pest control, linen and laundry, clinical and domestic waste and help-desk to Homerton University Hospital.

United Kingdom-London: Hotel, restaurant and retail trade services

2014/S 191-337421

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Homerton University Hospital NHS Foundation Trust
Homerton Row Hackney
Contact point(s): www.lppsourcing.org
For the attention of: Ms. Raj Sandhu
E9 6SR London
UNITED KINGDOM
Telephone: +44 2033161426
E-mail: rajindersandhu@nhs.net

Internet address(es):

General address of the contracting authority: www.homerton.nhs.uk

Address of the buyer profile: www.lppsourcing.org

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Health

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Soft Facilities Management Services for Homerton University Hospitals NHS Foundation Trust

II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 14: Building-cleaning services and property management services
Main site or location of works, place of delivery or of performance: Homerton University Hospitals NHS Foundation Trust.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

To provide a range of services including cleaning, catering, portering, security, pest control, linen and laundry, clinical and domestic waste and help-desk to Homerton University Hospital.

II.1.6)Common procurement vocabulary (CPV)

55000000, 55520000, 55320000, 90910000, 98341120, 98514000, 79710000, 98311000, 90524100, 90524200, 19231000, 39518000, 72253100,90922000, 90911300, 39222000, 55500000, 79700000, 75241000, 98311200, 98311100, 39512000, 19230000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Homerton University Hospitals NHS Foundation Trust is embarking on a procurement project to identify a Contractor/Contractors to provide the services listed above. Details of the Lots are in Annex B. Suppliers are invited to bid for 1 or more Lots. The Trust reserves the right to consider all options, not to award all Lots and will evaluate each Lot separately. Further information will be contained in the Pre-Qualification Questionnaire (PQQ) and the Invitation to Tender (ITT).
Estimated value excluding VAT:
Range: between 51 000 000 and 71 000 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The contract will commence on the 1.7.2015 or any other date agreed by the Trust and the awarded Contractor and will be for the period of 5 (five) years with the option to extend for 1 (one) year plus 1 (one) year.
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Information about lots

Lot No: 1Lot title: Soft FM contract for Homerton: Fully Managed Service: Domestics (cleaning), Catering, Portering, Security, Pest Control, Window Cleaning, Domestic Waste, Clinical Waste, Linen and Laundry and Help-desk

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Domestics (cleaning), Catering, Portering, Security, Pest Control, Window Cleaning, Domestic Waste, Clinical Waste, Linen and Laundry and a Help-desk operation service. Please note that security and Linen and Laundry will operate as manned services.

2)Common procurement vocabulary (CPV)

55000000, 55520000, 55320000, 90910000, 98341120, 98514000, 79710000, 98311000, 90524100, 90524200, 19231000, 39518000, 72253100,90922000, 90911300, 39222000, 55500000, 79700000, 75241000, 98311200, 98311100, 39512000, 19230000

3)Quantity or scope

To provide the aforementioned services with diligence and by complying with the standards in the specification and the documents contained in the ITT. Suppliers need to ensure that the services provided optimise value to the Trust and maintain and improve quality for the patients, staff and vistors at the Trust.
Estimated value excluding VAT:
Range: between 51 000 000 and 71 000 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please note that Security and Linen and Laundry will operate as manned services.
Portering is currently performed in house and the Trust would like to understand the service offering relating to portering and the costs associated with outsourcing this service. The Trust may choose to retain this service in house and may use the costs simply to benchmark the existing service.

Lot No: 2Lot title: Soft FM contract for: Domestics (cleaning), Catering, Security, Pest Control and Window Cleaning

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Domestics (cleaning), Catering, Security, Pest Control and Window Cleaning.

2)Common procurement vocabulary (CPV)

55000000, 55520000, 55320000, 90910000, 98514000, 79710000, 90922000, 90911300, 39222000, 55500000, 79700000, 75241000

3)Quantity or scope

To provide the aforementioned services with diligence and by complying with the standards in the specification and the documents contained in the ITT. Suppliers need to ensure that the services provided optimise value to the Trust and maintain and improve quality for the patients, staff and visitors at the Trust.
Estimated value excluding VAT:
Range: between 37 000 000 and 52 000 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please see specification and ITT for further information.

Lot No: 3Lot title: Soft FM contract for: Portering

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Portering.

2)Common procurement vocabulary (CPV)

98341120

3)Quantity or scope

To provide the aforementioned services with diligence and by complying with the standards in the specification and the documents contained in the ITT. Suppliers need to ensure that the services provided optimise value to the Trust and maintain and improve quality for the patients, staff and visitors at the Trust.
Portering is currently performed in house and the Trust would like to understand the service offering relating to portering and the costs associated with outsourcing this service. The Trust may choose to retain this service in house and may use the costs simply to benchmark the existing service.
Estimated value excluding VAT:
Range: between 4 750 000 and 6 650 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please see specification and ITT for further information.

Lot No: 4Lot title: Soft FM contract for: Domestic Waste

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Domestic Waste.

2)Common procurement vocabulary (CPV)

90910000, 98514000

3)Quantity or scope

To provide the aforementioned service with diligence and by complying with the standards in the specification and the documents contained in the ITT. Suppliers need to ensure that the services provided optimise value to the Trust and maintain and improve quality for the patients, staff and visitors at the Trust.
Estimated value excluding VAT:
Range: between 355 000 and 497 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please see specification and ITT for further information.

Lot No: 5Lot title: Soft FM contract for: Clinical Waste

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Clinical Waste.

2)Common procurement vocabulary (CPV)

90524100, 90524200

3)Quantity or scope

To provide the aforementioned service with diligence and by complying with the standards in the specification and the documents contained in the ITT. Suppliers need to ensure that the services provided optimise value to the Trust and maintain and improve quality for the patients, staff and visitors at the Trust.
Estimated value excluding VAT:
Range: between 810 000 and 1 134 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please see specification and ITT for further information.

Lot No: 6Lot title: Soft FM contract for: Linen and Laundry

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Linen and Laundry.

2)Common procurement vocabulary (CPV)

98311000, 19231000, 39518000, 98311200, 98311100, 39512000, 19230000

3)Quantity or scope

To provide the aforementioned service with diligence and by complying with the standards in the specification and the documents contained in the ITT. Suppliers need to ensure that the services provided optimise value to the Trust and maintain and improve quality for the patients, staff and visitors at the Trust.
Estimated value excluding VAT:
Range: between 3 000 000 and 4 200 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please note that Linen and Laundry will operate as a manned service. Please see specification and ITT for further information.

Lot No: 7Lot title: Soft FM contract for: Help-desk

1)Short description

Provision of the following services to be included in the Soft FM contract for Homerton: Help-desk operation.

2)Common procurement vocabulary (CPV)

72253100

3)Quantity or scope

Bidders are to consider the implementation of an effective help-desk operation that links all facilities services.
Estimated value excluding VAT:
Range: between 1 000 000 and 1 400 000 GBP

4)Indication about different date for duration of contract or starting/completion

Starting 1.7.2015. Completion 30.6.2020

5)Additional information about lots

Please see specification and ITT for further information.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

Parent Company or other guarantees maybe required in certain circumstances.

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Monthly in arrears of a VAT invoice being submitted for the previous months work.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

No special legal form is required but the successful Contractor will be required to become jointly and severally responsible for the contract before acceptance.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: The contract will be subject to a performance management and contract variation process where key performance indicators will be expected to be adhered to.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order compulsory winding up the administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgement which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contract authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organization, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26 May 1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j)has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10 June 1991 on prevention of the use of the financial system for the purpose of money laundering.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: (a) appropriate statements from banks or, where appropriate, evidence of relevant professional risk indemnity insurance;
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information of these turnovers is available.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
(a) a list of the works carried out over the past five years, accompanied by certificates of satisfactory execution for the most important works. These certificates shall indicate the value, date and site of the works and shall specify whether they were carried out according to the rules of the trade and properly completed. Where appropriate, the competent authority shall submit these certificates to the contracting authority direct;
(b) a list of the principal deliveries effected or the main services provided in the past three years, with the sums, dates and recipients, whether public or private, involved. Evidence of delivery and services provided shall be given: — where the recipient was a contracting authority, in the form of certificates issues or countersigned by the competent authority, — where the recipient was a private purchaser, by the purchaser’s certification or, failing this, simply by a declaration by the economic operator;
(c) an indication of the technicians or technical bodies involved, whether or not belonging directly to the economic operator’s undertaking, especially those responsible for quality control and, in the case of public works contracts, those upon whom the contractor can call in order to carry out the work;
(d) a description of the technical facilities and measures used by the supplier or service provider for ensuring quality and the undertaking’s study and research facilities;
(e) where the products or services to be supplied are complex or, exceptionally, are required for a special purpose, a check carried out by the contracting authorities or on their behalf by a competent official body of the country in which the supplier or service provider is established, subject to that body’s agreement, on the production capabilities of the supplier or the technical capacity of the service provider and, if necessary, on the means of study and research which are available to it and the quality control measures it will operate;
(f) the educational and professional qualifications of the service provider or contractor and/or those of the undertaking’s managerial staff and, in particular, those of the person or persons responsible for providing the services or managing the work;
(g) for public works contracts and public services contracts, and only in appropriate cases, and indication of the environmental management measures that the economic operator will be able to apply when performing the contract;
(h) a statement of the average annual manpower of the service provider or contractor and the number of managerial staff for the last 3 years;
(i) a statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contracts;
(j) an indication of the proportion of the contract which the services provider intends possibly to subcontract;
(k) with regard to the products to be supplied: (i) samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so request; (ii) certificates drawn up by official quality control institutes or agencies of recognized competence attesting the conformity of products clearly identified by references to specifications or standards.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 35
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

CRP-3764

IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

3.11.2014 – 13:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: 5 to 7 years.

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

All Expressions of Interest (EOI)to be made via the e-tendering system www.lppsourcing.org. EOI and or offers will not be accepted via any other means of communications.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

30.9.2014