Soft Facilities Management Services for MOD
Catering Retail and Leisure services, Cleaning services, Refuse and Waste-related Management services, Pest Control services, Tailoring services, Recreational, Cultural and Sporting services, Reception services, Administration services.
United Kingdom-Andover: Facilities management services
Section I: Contracting authority/entity
I.1)Name, addresses and contact point(s)
Ministry of Defence, DIO
Defence Infrastructure Organisation — Commercial, Ground Floor, Delancey Building, Marlborough Lines, Monxton Road
For the attention of: Ryan Pumfrey
SP11 8HJ Andover
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
I.4)Contract award on behalf of other contracting authorities/entities
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 3: Defence services, military defence services and civil defence services
II.1.5)Short description of the contract or purchase(s):
— Catering Retail and Leisure services,
— Cleaning services,
— Refuse and Waste-related Management services,
— Pest Control services,
— Tailoring services,
— Recreational, Cultural and Sporting services,
— Reception services,
— Administration services,
— Stores Management and Administration services,
— Management and Administration of Stores,
— Hotel and Restaurant services,
— Hotel meeting and conference services,
— Travel Agencies services,
— Supporting and Auxiliary Transport services,
— Motor Transport and Driver services,
— Miscellaneous business-related services.
The Contracting Authority is seeking a contractor to deliver these and general support services to MoD Lyneham during its transition to the new Defence College of Technical Training (DCTT).
II.1.6)Common procurement vocabulary (CPV)
79993100, 55520000, 90910000, 90900000, 90911000, 55000000, 55110000, 55120000, 75100000, 79990000, 79992000, 63000000, 92000000,98311100, 98393000, 90922000, 90500000
II.1.7)Information about subcontracting
The tenderer has to indicate any change occurring at the level of subcontractors during the execution of the contract
II.1.9)Information about variants
II.2.1)Total quantity or scope:
The overall requirement will be to provide SFM services to MoD Lyneham during its transition to the DTTC. The services detailed below will be required, though not all services may be required at contract start.
The services in scope include but are not limited to those listed below:
— Cleaning — varied;
— Waste (all types);
— Pest control;
— Domestic assistance;
— Site Access Control services;
— Military/civilian mess and non-mess based catering/other short term catering;
— Refreshment services;
— Packed lunches;
— Military mess accommodation/hotel services (including cleaning and bookings);
— Military functions (official, unofficial, private);
— Retail and leisure;
— Reception services;
— Labour/Handyman services;
— Clerical support/establishment administration services;
— Conference and other room management services;
— Reprographics and mail services;
— Travel cell;
— Military admin support including unit pay and manpower allocation offices;
— Motor transport services (excluding vehicles);
— Stores and supply services;
— Leisure and gym related requirements.
Prospective suppliers should note that whilst the advertisement relates to provision of SFM services at MoD Lyneham, it may not be an exclusive arrangement as there may be further contractual arrangements not included in the scope of this requirement. Prospective suppliers should also note that the impact of Defence reform on the sites to be contracted for is currently unknown, but with this and the Strategic Defence and Security Review, the MoD continues to review ways of rationalising and improving efficiency which may involve the relocation of activities to other establishments. A commitment to openness, sustainable development and development/support of small and medium enterprises through the supply chain will be sought by the Contracting Authority.
It is imperative for the contractor to work collaboratively with military/civilian staff and other contractors in the establishment. The contractor may be required to manage military personnel supplied to the contractor as government furnished assets in support of the contractor’s delivery of the service.
The proposed contract will be based on a Statement of Requirement that will adopt an output-based approach (where practicable) with key performance indicators to measure satisfactory performance. It is proposed to award a contract for the period 1.4.2015 — 31.3.2018 (end date is subject to other contractual arrangements) with, at the sole discretion of the Authority, possible earned option periods of durations to be determined. Option take up will be assessed on regular review of the contractor’s achievement of performance and continuous improvement demonstrated in a range of pre-determined criteria. The pricing method will be firm price, with provisions to share the benefits resulting from gain-share and efficiency savings realised whilst the quality of output is improved. The contract will require a degree of flexibility to allow for changes to the scope of the provision. Innovative proposals particularly in relation to waste management, retail and leisure are invited.
Estimated value excluding VAT:
Range: between 10 000 000 and 30 000 000 GBP
II.2.2)Information about options
Description of these options: An additional 2 option years following the initial 3 year contract will be included and exercisable at the sole discretion of the Contracting Authority.
II.3)Duration of the contract or time limit for completion
Section III: Legal, economic, financial and technical information
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions to which the performance of the contract is subject, in particular with regard to security of supply and security of information:
Criteria regarding the personal situation of economic operators (that may lead to their exclusion) including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: The Authority will apply all the offences listed in Article 39(1) of Directive 2009/81/EC (implemented as Regulation 23(1) of the Defence and Security Public Contract Regulations (DSPCR) 2011 in the UK) and all of the professional misconducts listed at Article 39(2) of Directive 2009/81/EC (see also Regulation 23(2) in the DSPCR 2011) to the decision of whether a Candidate is eligible to be invited to tender.
A full list of the Regulation 23(1) and 23(2) criteria are at http://www.contracts.mod.uk/delta/project/reasonsForExclusion.html#dspr
Candidates will be required to sign a declaration confirming whether they do or do not have any of the listed criteria as part of the pre-qualification process.
Candidates who have been convicted of any of the offences under Article 39(1) are ineligible and will not be selected to bid, unless there are overriding requirements in the general interest (including defence and security factors) for doing so.
Candidates who are guilty of any of the offences, circumstances or misconduct under Article 39(2) may be excluded from being selected to bid at the discretion of the Authority.
III.2.2)Economic and financial ability
Criteria regarding the economic and financial standing of economic operators (that may lead to their exclusion)
Information and formalities necessary for evaluating if the requirements are met: Economic and Financial standing will be assessed within the Dynamic Pre-Qualification Questionnaire.
III.2.3)Technical and/or professional capacity
Criteria regarding the technical and/or professional ability of economic operators (that may lead to their exclusion)
Information and formalities necessary for evaluating if the requirements are met:
(a) in the case of a supply contract requiring the sitting or installation of goods, a services contract or a works contract, the economic operator’s technical ability, taking into account in particular that economic operator’s skills, efficiency, experience and reliability.
(c) a statement of the principal goods sold or services provided by the supplier or the services provider in the past 5 years, or during a shorter period if necessary, and: (i) the dates on which the goods were sold or the services provided; (ii) the consideration received; (iii) the identity of the person to whom the goods were sold or the service were provided; (iv) any certificate issued or countersigned by that person confirming the details of the contract for those goods sold or services provided; and (v) where — (a) that person was not a contracting authority, and (b)the certificate referred to in sub-paragraph (c)(iv) is not available, any declaration by the economic operator attesting the details of the goods sold or services provided
(d) a statement of the technicians or technical services available to the economic operator to: (i) carry out the work under the contract, or (ii) be involved in the production of goods or the provision of services under the contract, particularly those responsible for quality control, whether or not they are independent of the economic operator;
(e) a statement of the economic operator’s: (i) technical facilities; (ii) measures for ensuring quality; (iii) study and research facilities; and (iv) internal rules regarding intellectual property;
(g) in the case of works contracts, services contracts or supply contracts also covering sitting and installation operations or services, the economic operator’s educational and professional qualifications where the economic operator is an individual and: (i) if any, those of the economic operator’s managerial staff; and (ii) those of one or more persons who would be responsible for providing the services or carrying out the work or works under the contract;
(h) the environmental management measures, that the economic operator is able to apply when performing the contract, but only where it is necessary for the performance of that contract;
(i) a statement of the services provider’s or contractor’s average annual number of staff and managerial staff over the previous 3 years;
(j) a description of the tools, material, technical equipment, staff numbers, know-how and sources of supply (with an indication of their geographical location when it is outside the territory of the EU) available to the economic operator to perform the contract, cope with any additional needs required by the contracting authority as a result of a crisis or carry out the maintenance, modernisation or adaptation of the goods covered by the contract;
(l) certification by official quality control institutes or agencies of recognised competence, attesting that the goods to be purchased or hired under the contract conform to standards and technical specifications (within the meaning of regulation 12(1)) identified by the contracting authority;
(n) a certificate: (i) attesting conformity to quality management systems standards based on the relevant European standard; and (ii) from an independent accredited body established in any member State conforming to the European standards concerning accreditation and certification;
(o) any other evidence of conformity to quality management systems standards which are equivalent to the standards referred to in sub-paragraph (n)(i).
The information above will be sought through the Dynamic Pre-Qualification Questionnaire.
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Objective criteria for choosing the limited number of candidates: Potential providers must read through this set of instructions and complete the Dynamic Pre-Qualification Questionnaire in order to express an interest in this requirement. Once the DPQQ period ends no further responses will be accepted.
The information documents for this opportunity are available on www.contracts.mod.uk
You must register on the site to respond. If you are already registered you do not need re-register, use your existing username and password.
Potential providers must log in, go to response manager and add the following access code 3Y594S99V3. Please ensure you follow any instructions provided to you. The deadline for submitting your response is 12:00 hours, 4.9.2014.
If you experience any difficulties, please refer to the on-line ‘Frequently Ask Questions’ or the User Guides or the MoD DCO helpdesk by email@example.com
Interested potential providers are required to complete the DPQQ to provide information that allows the Authority to evaluate the supplier’s capability against a selection criteria set out in sections III 2.1) III 2.2) and III 2.3) of this contract notice. The Authority will use the DPQQ response to create a short-list of tenderers who:
1. Are eligible to participate under section III 2.1) of this contract notice;
2. Fulfil any minimum standards under sections III 2.2) and III 2.3) of this contract notice and;
3. Best meets the terms of capacity and capability as set out in sections III 2.2) and III 2.3) of this contract notice.
It is the Authority’s intension to invite the 6 highest scoring potential providers to tender.
IV.2.2)Information about electronic auction
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about European Union funds
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. Suppliers interested in working with the Ministry of Defence should register on the MOD Supplier Information Database (SID) Register, available at www.contracts.mod.uk
The MOD SID is a database of active and potential suppliers available to all MOD and UK Defence procurement personnel, and is the main supplier database of MOD Procurement organisations. Please note: the registration and publication of a company profile on the MOD SID does not mean or imply that the supplier has in any way been vetted or approved by the MOD. Suppliers wishing to compete for advertised MOD contracts must respond to any specific call for competition by submitting a separate expression of interest in accordance with the instructions of the purchasing organisation.
From 2.4.2014 the Government is introducing its new Government Security Classifications Policy (GSC) to replace the current Government Protective Marking Scheme. A key aspect of this is the reduction in the number of security classifications used. All suppliers to the Department are encouraged to make themselves aware of the changes as it may impact on this Requirement. The link below to the www.gov.uk web site provides information on the new GSC.
The Authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise.
Advertising Regime OJEU: — This contract opportunity is published in the Official Journal of the European Union (OJEU), the MoD Defence Contracts Bulletin and www.contracts.mod.uk
Suppliers must read through this set of instructions and follow the process to respond to this opportunity.
The information and/or documents for this opportunity are available on http://www.contracts.mod.uk
You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing user-name and password. Please note there is a password reminder link on the homepage.
Suppliers must log in, go to your Response Manager and add the following Access Code: 3Y594S99V3
Please ensure you follow any instruction provided to you here.
The deadline for submitting your response(s) is detailed within this contract notice, you will also have visibility of the deadline date, once you have added the Access code via DCO as the opening and closing date is visible within the opportunity.
Please ensure that you allow yourself plenty of time when responding to this opportunity prior to the closing date and time, especially if you have been asked to upload documents.
If you experience any difficulties please refer to the on-line Frequently Asked Questions (FAQ’s) or the User Guides or contact the MOD DCO Helpdesk by emailing firstname.lastname@example.org or Telephone +44 8452707099.
GO Reference: GO-2014730-DCB-5880217
VI.5)Date of dispatch of this notice: