Soft Facilities Management Tender London – 2021-2025

Soft Facilities Management Tender London – 2021-2025

Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times.

United Kingdom-London: Facilities management services

2020/S 152-373641

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Notting Hill Genesis
Postal address: Bruce Kenrick House, 2 Killick Street
Town: London
NUTS code: UKI LONDON
Postal code: N1 9FL
Country: United Kingdom
Contact person: Lorraine Taylor
E-mail: lorraine.taylor@nhg.org.uk
Telephone: +44 7540122911
Internet address(es):Main address: https://www.nhggroup.org.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Facilities-management-services./P7R2TGHZP3
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.delta-esourcing.com/tenders
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Other type: Housing Association

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Oakland Rise Soft Facilities Management

Reference number: 509705648

II.1.2)Main CPV code

79993100 Facilities management services

II.1.3)Type of contract

Services

II.1.4)Short description:

Notting Hill Genesis intends to procure a single service provider (for a 4-year duration) with the option to extend up to two periods of one-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located in North London.The services include a combination of Concierge, Security, Window Cleaning, General Cleaning, Deep Cleaning and External Grounds Maintenance. There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent,45 rent homes and 136 shared ownership as well as 203 market rent homes 160 market .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability, and customer service

II.1.5)Estimated total value

Value excluding VAT: 2 600 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKI LONDON
Main site or place of performance:

London.

II.2.4)Description of the procurement:

Notting Hill Genesis intends to procure a single service provider (for a 4-year duration) with the option to extend up to two periods of 1-year each. Notting Hill Genesis are looking to enter a long-term contract with a single service provider to provide a soft facilities management service at various times (Monday – Sunday) at its new Estate Oakland Rise, located Old Oak Common NW10 6DU. The services include a combination of concierge, security, window cleaning, general cleaning, deep cleaning and external grounds maintenance. There are a total of 605 homes that will comprise of 242 affordable homes, 61 social rent, 45 rent homes and 136 shared ownership as well as 203 market rent homes which will be sold to QPR and 160 market homes retained by NHG .The provider will be fully responsible for the monitoring and maintaining of standards of dress policy, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, and to maintain a clean and tidy appearance. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of these soft facilities management services. To work in partnership with NHG, to be able to communicate correctly and efficiently and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings. The successful service provider will be responsible for all aspects of the security, concierge,cleaning and grounds maintenance to this new site. As this is a brand-new scheme and Tupe will not be involved in the process, therefore we will require the new supplier to provide the resources to undertake the services.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Criterion 1 / Weighting: 60
Cost criterion – Name: Criterion 1 / Weighting: 40

II.2.6)Estimated value

Value excluding VAT: 2 600 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/01/2021
End: 01/01/2025
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

This contract allows for an extension of 2 years of 1 year each.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/P7R2TGHZP3

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Restricted procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 03/09/2020
Local time: 17:30
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-London:-Facilities-management-services./P7R2TGHZP3

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/P7R2TGHZP3

GO Reference: GO-202084-PRO-16912752

VI.4)Procedures for review

VI.4.1)Review body

Official name: Notting Hill Genesis
Postal address: Bruce Kenrick House, 2 Killick Street
Town: London
Postal code: N1 9FL
Country: United Kingdom
E-mail: lorraine.taylor@nhg.org.ukInternet address: https://www.nhggroup.org.uk
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

Official name: Notting Hill Genesis
Postal address: Bruce Kenrick House, 2 Killick Street
Town: London
Postal code: N1 9FL
Country: United Kingdom
E-mail: lorraine.taylor@nhg.org.ukInternet address: https://www.nhggroup.org.uk

VI.5)Date of dispatch of this notice:

04/08/2020