Software Integration Tender

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

Enterprise Integration Project

2.2

Description of the goods or services required

This tender is for the implementation of a technology such as an ‘Enterprise Service Bus’s (ESB) to reduce complexity and to facilitate easier connectivity and integration between Abellio ScotRail’s multiple disparate vendors for: smart ticketing, web self-service and a proposed Account Based Ticketing solution. The system will enable integration using APIs, Web Services and other functionality to make it easier to connect and reuse existing services & data across the business. Abellio ScotRail will consider the use of both Open Source and proprietary COTS (Commercial Off the Shelf) products.

The implementation of a new canonical data source for the central collection and management of customer data. This includes the hosting of personally identifiable information, digital analytics and smart ticket transaction data.

The integration of the enterprise service bus (or similar) to five different end-points / services, expected to be: Web self-service portal (MyScotRail), ITSO back-office (HOPS & Card Management System),Web eCommerce Ticket Issuing System (WebTIS), Account Based Ticketing system and New Customer Data Source

The delivery of management information for those services specified in the tender, enabling subsequent business dashboards for reporting and diagnostics.

The ongoing provision of the entire delivered technology solution (ESB, customer data source and integration points) as a managed service to Abellio ScotRail. The vendor will host and maintain the solution in both test / staging and live environments and to agreed KPI’s including: availability & issue resolution, scalability and performance.

The solution will be fully implemented by 31 October 2016.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=449636.

2.3

Notice Coding and Classification

a) Commodity Codes

b) Delivery Location/Area

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

Once notice of interest closes Abellio will send out the PQQ via our own system portal.

4 Administrative Information

4.1

Type of Procedure

Dual stage – Candidates must first pass a selection procedure before being invited to tender or negotiate.

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Deadline for requests to participate
20-06-2016  Time  12:00

Dispatch of invitations to tender
21-06-2016

Estimated award date
31-10-2016

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(SC Ref:449636)

5.2

Additional Documentation

5.3

Publication date of this notice

13-06-2016