Solihull Healthwatch Service Contract

Solihull MBC is looking to implement a contract for the provision of a Healthwatch Service.

United Kingdom-Solihull: Health and social work services

2019/S 224-549704

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Solihull Metropolitan Borough Council
Postal address: Council House, Manor Square
Town: Solihull
NUTS code: UKG32
Postal code: B91 3QB
Country: United Kingdom
Contact person: Procurement Team
E-mail: procurementteam@solihull.gov.uk

Internet address(es):Main address: www.solihull.gov.uk

Address of the buyer profile: www.csw-jets.co.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.csw-jets.co.uk

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: www.csw-jets.co.uk

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

SOL — Healthwatch Services 2020

Reference number: SOL – 8489

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Solihull MBC is looking to implement a contract for the provision of a Healthwatch Service in the borough of Solihull to a single supplier. The contract is required to deliver the seven functions of Healthwatch as described in the service specification, for the borough of Solihull.

II.1.5)Estimated total value

Value excluding VAT: 787 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

85000000

85100000

85300000

II.2.3)Place of performance

NUTS code: UKG32

Main site or place of performance:

II.2.4)Description of the procurement:

Healthwatch Services in Solihull for 3 years initial term with 2 x 1 year extensions possible to 30.6.2025. The contract is required to deliver the seven functions of Healthwatch as described in the service specification, for the borough of Solihull.

1) Gathering views and understanding the experiences of people who use services, carers and the wider community;

2) Making people’s views known;

3) Promoting and supporting the involvement of people in the commissioning and provision of local care services and how they are scrutinised;

4) Recommending investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC);

5) Providing information (signposting) about access to services and support for making informed choices;

6) Making the views and experiences of people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion;

7) NHS Complaints Advocacy identification and signposting.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/07/2020

End: 30/06/2025

This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 07/01/2020

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 07/01/2020

Local time: 12:00

Place:

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

Official name: Solihull MBC
Town: Solihull
Country: United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

18/11/2019