Specialist Domestic Abuse Support Services Contract North Somerset

Specialist Domestic Abuse Support Services Contract North Somerset

Essential components of the service: (i) single point of contact and helpline; (ii) IDVAs; (iii) floating support.

United Kingdom-Weston-super-Mare: Health and social work services

2019/S 175-426566

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

North Somerset Council
Town Hall, Walliscote Grove Road
BS23 1UJ
United Kingdom
Contact person: Mrs Michelle Dickson
Telephone: +44 1275888250
E-mail: rachel.braund@n-somerset.gov.uk
NUTS code: UKK12
Internet address(es):Main address: http://www.n-somerset.gov.uk/

Address of the buyer profile: https://www.supplyingthesouthwest.org.uk/

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.supplyingthesouthwest.org.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://www.supplyingthesouthwest.org.uk/

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Specialist Domestic Abuse Support Services

Reference number: DN409197

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

North Somerset Council is seeking single supplier contract (we will accept collaborative bids) to start on 1.4.2020 and for the contract to be in place for a period of 4 years with an option to extend, subject to satisfactory performance, for a further period of 2 years. The annual budget for the contract is 300 000 GBP per year.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKK12

II.2.4)Description of the procurement:

North Somerset currently has 2 providers providing domestic abuse services in North Somerset which includes the following:

— an independent domestic advisors (IDVAs) service to provide individual support to victims assessed as at high risk of serious harm,

— an IDVA placed with the 1 front door team to assess and triage police lighthouse domestic abuse referrals where children are involved. This is only funded until October 2019,

— a floating support service to provide individual support to those assessed as at low to medium risk,

— pattern changing courses for women affected by domestic abuse (and individual support for men as there are insufficient numbers to run groups),

— drop-in sessions,

— a domestic abuse FreeFone help line which operates 9.00 a.m. to 6 p.m. on weekdays.

Curo provide:

— emergency refuge accommodation (14 units) for those fleeing domestic abuse,

— management of the domestic abuse refuge accommodation.

Components of the new service:

Some elements of this specification are an essential part of this services and so must be delivered, and some are desirable.

Essential components of the service:

(i) single point of contact and helpline;

(ii) IDVAs;

(iii) floating support;

(iv) the accommodation service — emergency accommodation;

(v) children’s support;

(vi) managing the capacity of all services.

Desirable components of the service:

(vii) community-based informal interventions;

(viii) health-based support;

(ix) support for individuals or couples where there is no clear perpetrator;

(x) support for multi-agency referral processes.

The elements which are listed as desirable components will, ideally, all be provided as part of the services. However, it is recognised that the current budget may not be sufficient to fund the delivery of all of these components. If the provider identifies that a services element cannot be provided within the budget then the provider must develop proposals and seek external funding opportunities in order to deliver them, working with commissioners and other stakeholders. Further detail can be found in the specification.

The current units of accommodation will not be transferring as part of this contract. New providers will have to as part of their implementation and mobilisation plan detailed in the method statement questions, state how they will deliver the accommodation units described in the contract from the start date of the contract.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2020
End: 31/03/2024
This contract is subject to renewal: yes
Description of renewals:

1 optional 24 month extension.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/10/2019
Local time: 13:30
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 09/10/2019
Local time: 13:30

e-Tendering system

Information about authorised persons and opening procedure:

Evaluation team.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

North Somerset Council
United KingdomInternet address: https://www.n-somerset.gov.uk/

VI.4.2)Body responsible for mediation procedures

North Somerset Council
United KingdomInternet address: https://www.n-somerset.gov.uk/
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: