Staffordshire County Council Social Care eMarketplace

Staffordshire County Council Social Care eMarketplace

1. Identify services which will best meet their needs (and hence support independence). 2. Identify providers which will best provide this need. 3. Procure the service from the provider.

United Kingdom-Stafford: Software package and information systems

2013/S 151-262902

Prior information notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Staffordshire County Council
Staffordshire Procurement, Wedgewood Building, Tipping Street
For the attention of: Stewart Cottiss
ST16 2DH Stafford
Telephone: +44 1785278094
Fax: +44 1785854660

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

See procurement documentation

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:

PC456 Social Care eMarketplace
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
Staffordshire, England.

II.3)Information on framework agreement
II.4)Short description of nature and quantity or value of supplies or services:

Our aim is to enable people to live independently. The Staffordshire Cares website was launched in June 2011, enabling access to information, advice and guidance across multiple channels (face-to-face, contact centre and website) in order to support people to live independently.
Staffordshire Cares has supported individuals by providing a choice of service through a number of tools:
— Purple Pages (providing details of third parties who can provide services);
— Me Myself and I (which through the use of questions supports users in identifying their needs);
— CareMatch (provides details of personal assistants which meet the criteria set by the user).
The vision of Staffordshire Cares was to enable personalisation, through providing information and choice of solution. People would be directed from traditional, expensive, care provision (e.g. residential care) to alternative person-centred solutions enabling people to receive care within their own home environment.
However, whichever channel is used, customers are then signposted to the provider to complete the transaction.
The objective of this project therefore is to provide a seamless end to end service enabling customers to:
1. Identify services which will best meet their needs (and hence support independence).
2. Identify providers which will best provide this need.
3. Procure the service from the provider.
By providing the ability to transact with third party providers in one marketplace, it is anticipated that this will increase use of the Staffordshire Cares website, hence increasing the likelihood that people will access the information, advice and guidance.
The e-marketplace would give us visibility of the services procured through the personal budget, hence enabling:
— the easy reclaim of any unused funds;
— Enabling social workers to identify people with unspent budget, and support people in spending their budget appropriately;
— Promote the usage of the personal budget to the categories of care appropriate to the assessed need.

This contract is divided into lots: yes

II.5)Common procurement vocabulary (CPV)

48000000, 72000000, 98000000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

We are currently gathering information ahead of the full procurement process.
A questionnaire for interested parties is available at

Details are also available regarding an Information Session to be held on Monday 2nd September.
Important: This is an electronic tender. All requests for information to be sent through the electronic tendering portal and messaging facility on the Proactis electronic tendering system.
How to register:
1. Instructions at

2. Follow the link to Proactis ETendering ( On the main page click SUPPLIERS then (new user) REGISTER links.

3. Complete the self registration questions and click the Register button.
4. You will receive a confirmation email with an authentication link (this email may find its way to your trash/junk email account, so please check).
5. Confirm the authentication and then login into Proactis SUPPLIERS side.
6. Search the bulletin board for the tender(s) using key words, search criteria etc.
7. Once found, click on the (blue) contract title to register interest against an active tender.
8. Click the REGISTER button and then CONTINUE.
9. The tender will now be in the MY TENDERS profile area on the main menu.
10. Find the READ ME FIRST document and continue with managing the tender.
If you require urgent assistance regarding the initial usage of the eTendering package please contact the Contracting Authority point of contact in Section I.1 of this notice. On failure to reach this contact, please immediately email the nature of the difficulty to

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payments may be made following acceptance by the banking agents of the council.
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:
VI.3)Information on general regulatory framework

VI.4)Date of dispatch of this notice:1.8.2013