Supply Back Office Telephone System London

Supply Back Office Telephone System London

The current requirement is the provision of a Back Office Telephone System including: the supply, installation and commissioning of all necessary equipment including gateways/ servers, switchboard consoles, handsets/headsets etc. to support approximately 1400 users.

United Kingdom-London: IP telephone services

2014/S 212-375118

Contract notice

Supplies

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

London and Quadrant Housing Trust (L&Q)
One Kings Hall Mews, Lewisham
For the attention of: Paul Sutcliffe
SE13 5JQ London
UNITED KINGDOM
Telephone: +44 8444069000
E-mail: psutcliffe@lqgroup.org.uk

Internet address(es):

General address of the contracting authority: http://www.lqgroup.org.uk

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA0209

Further information can be obtained from: London and Quadrant Housing Trust (L&Q)
One Kings Hall Mews, London
SE13 5JQ Lewisham
UNITED KINGDOM
Telephone: +44 8444069000
E-mail: psutcliffe@lqgroup.org.uk
Internet address: http://www.lqgroup.org.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: London and Quadrant Housing Trust (L&Q)
One Kings Hall Mews, London
For the attention of: Paul Sutcliffe
SE13 5JQ Lewisham
UNITED KINGDOM
Telephone: +44 8444069000
E-mail: psutcliffe@lqgroup.org.uk
Internet address: http://www.lqgroup.org.uk

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law

I.3)Main activity

Housing and community amenities

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description

II.1.1)Title attributed to the contract by the contracting authority:

Core Telephony System.

II.1.2)Type of contract and location of works, place of delivery or of performance

Supplies
Purchase
Main site or location of works, place of delivery or of performance: London, UK.

NUTS code UKI

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The current requirement is the provision of a Back Office Telephone System including:
— the supply, installation and commissioning of all necessary equipment including gateways/ servers, switchboard consoles, handsets/headsets etc. to support approximately 1400 users,
— the provision of sufficient and appropriate back office desk phone and associated software licences,
— system implementation,
— training for staff, managers, system administrators etc. as necessary,
— overall project management.
Against this background, L&Q wishes to introduce a new Back Office Telephone System which ensures:
— improved internal communications,
— enhanced communication between office and external field based staffs.
In doing so, it is envisaged that the new system will provide:
— Voice Mail facilities including retrieval of messages within the email system,
— Telephony Management Information (MI),
— unified communications.

Note: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site athttp://www.myTenders.org/Search/Search_Switch.aspx?ID=141069

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available athttp://www.myTenders.org/sitehelp/help_guides.aspx

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

II.1.6)Common procurement vocabulary (CPV)

64215000, 32550000, 32429000, 32551300, 32552330, 50334110, 32552100

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

Estimated value excluding VAT: 650 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The initial term of the contract shall be three (3) years with options to extend – at the absolute discretion of L&Q – by up to two one (1) year extensions each, giving a total potential term of five (5) years.

II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please refer to the Pre-Qualification Questionnaire (PQQ) for details.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please refer to the Pre-Qualification Questionnaire (PQQ) for details.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please refer to the Pre-Qualification Questionnaire (PQQ) for details.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5
Objective criteria for choosing the limited number of candidates: Please refer to the Pre-Qualification Questionnaire (PQQ) for details.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

1.12.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

16.2.2015

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

(MT Ref:141069).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:

30.10.2014