Supply Benchmarking Software

Supply Benchmarking Software

NHS Wales has a requirement for a Benchmarking application complete with licenses, maintenance, support, training and development consultancy.

UK-Bridgend: Software package and information systems

2013/S 090-153353

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Velindre NHS Trust (Hosts of NHS Wales Informatics Service)
10/11 Oldfield Road, Bocam Park, Pencoed
For the attention of: Christine Thorne
CF35 5LJ Bridgend
Telephone: +49 1656778852
Fax: +49 1656865187

Further information can be obtained from: E Tenderwales Procurement Portal – Bravo Solution
Internet address:

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: E Tenderwales Procurement Portal – Bravo Solution
Internet address:

Tenders or requests to participate must be sent to: E Tenderwales Procurement Portal – Bravo Solution
Internet address:

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

All Wales Benchmarking Service.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Welsh Local Health Boards, Welsh Government and NHS Trusts in Wales.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 0 GBP

II.1.5)Short description of the contract or purchase(s)

NHS Wales has a requirement for a Benchmarking application complete with licenses, maintenance, support, training and development consultancy. Further details are set out in II.2.1.
II.1.6)Common procurement vocabulary (CPV)

48000000, 48810000, 85148000, 72300000, 72316000, 48460000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The anticipated initial contract period will be 3 years with the capacity to extend for a period of a further 2 years in annual increments.
The overall scope of the procurement is summarised below to:
– Secure a Benchmarking service, complete with licences, maintenance, support, training with related documentation and development consultancy and application development.
– Maintain continuity of service during transition to the replacement service.
This may require a phased approach;
– The supplier will be required to install, configure and commission its Benchmarking Service for each of the Participating Organisations listed in Section VI.3 (Additional Information);
– Deliver a new Benchmarking Service via a web enabled platform that will enable a comparison of a wide range of performance criteria against Wales and UK based peer health providers and community services. Benchmarked data will be required against a range of key performance indicators including efficiency, productivity, quality, safety and risk, access and data quality.
– Ensure a Benchmarking Service is provided which is capable of delivering consistent and transparent reporting on a local and national basis;
– Deliver an all Wales Benchmarking Service;
– Improve the reliability of organisational comparisons through transparent analysis methodologies;
– Adopt a corporate approach to the provision of a Benchmarking Service;
– Ensure that the Benchmarking service procured takes account of Welsh data dictionary definitions;
– Consider improving the Benchmarking Service for Wales covering all organisations including Acute, Primary Care, Community and Mental Health services in Wales;
– Standardisation of benchmarking reports, thereby facilitating reporting processes to the Welsh Government and the sharing of data between organisations;
– Achieve a single core specification with flexibility for local tailoring.
Further information regarding the requirements will be made available to short listed bidders invited to tender.
Estimated value excluding VAT:
Range: between 1 500 000 and 2 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

As set out in PQQ. The Awarding Authority reserves the right to request parent company and/or other guarantees of financial liability.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

As set out in PQQ.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

None specified save that in the case of a partnership or consortia or other groups of more than one legal entity, liability shall be joint and several. In the case of consortia, one party must act as a prime contractor.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender:
The Bravo project code for this procurement is: 24310.
1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure).

2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box.
3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page.
If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in PQQ.
Minimum level(s) of standards possibly required: As set out in PQQ.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in PQQ.
Minimum level(s) of standards possibly required:
As set out in PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5
Objective criteria for choosing the limited number of candidates: As set out in PQQ.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

12.6.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Master Services Agreement is accessible to the Participating Organisations listed below who have an immediate need for the service. The majority of contracts expired on the 31.3.2013. However, Participating Organisations are currently considering short term extensions to allow for an All Wales Benchmarking Service to be procured. Participating Organisations (defined below) that may issue/ call off requirements under the overarching service agreement (the ”Master Services Agreement”) (for whom the Awarding Authority is acting in this procurement) are NHS Organisations – Health Boards and Trusts in Wales – including but not limited to:
Cardiff & Vale University Local Health Board,
Abertawe Bro Morgannwg University Local Health Board,
Hywel Dda Local Health Board,
Betsi Cadwaladr University Local Health Board,
Aneurin Bevan Local Health Board,
Cwm Taf Local Health Board,
Powys Local Health Board,
Welsh Government.
During the period of the agreement, Velindre NHS Trust and the Welsh Ambulance Service NHS Trust may also wish to participate or any contracting authority that may replace or succeed them, together known as the Participating Organisations.
Each organisation participating in the agreement will be responsible for executing its own contract with the winning tenderer. The formation of each contract will be subject to the overarching terms and conditions issued at Invitation to Tender stage and subject to any additional requirements as identified by the individual organisations. The Awarding Authority will not accept completed PQQ’s after the stated closing date. All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders.
The Awarding Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract. All documents to be priced [where applicable] in sterling and all payments made in sterling. For the avoidance of doubt the contract range of £1,500,000 to £2,000,000 is based on historical spend and projected available budgets. The tendering process will be undertaken via electronic means using the Bravo e-tendering system.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Contracting Authority will allow a minimum 10 calendar days standstill period between notifying the award decision and awarding the contract. Unsuccessful tenderers and applicants are entitled to receive reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/applicant was unsuccessful. Should additional information be required it should be requested of the addressee in section I.1. Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to strict time limits and must be brought promptly in accordance with the Public Contracts (Amendments) Regulations 2009.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:7.5.2013