Supply of Cloud Based Virtual Learning Environment

Supply of Cloud Based Virtual Learning Environment

The University seeks a solution which will enable the institution to provide exceptional opportunities for online learning.

United Kingdom-Liverpool: Industry specific software package

2016/S 171-307380

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Liverpool John Moores University
4th Floor Kingsway House, Hatton Garden
L3 2AJ
United Kingdom
Contact person: Kathryn Houghton
NUTS code: UKD52
Internet address(es):Main address:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the following address:
4th Floor Kingsway House, Hatton Garden
L3 2AJ
United Kingdom
Contact person: Kathryn Houghton
NUTS code: UKD52
Internet address(es):Main address:

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Other type: higher education

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Agreement for a Virtual Learning Environment — Cloud Based.

Reference number: LJMU 1609

II.1.2)Main CPV code

48100000 – RC05

II.1.3)Type of contract


II.1.4)Short description:

The University is seeking to renew its institutional online learning provision, with a view to identifying a solution which will be fully operational from August 2107.

The University seeks a solution which will enable the institution to provide exceptional opportunities for online learning.

The system should:

— provide and support a full suite of content management and online learning tools;

— afford a high degree of flexibility to adapt to the changing and future needs of the University;

— be optimised for a range of mobile devices;

— offer an intuitive interface and workflows;

— deliver a high level of availability;

— be secure and resilient;

— support seamless integrations with other University business systems and learning applications;

— produce meaningful usage data and reports to support student learning and academic practice.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKD52
Main site or place of performance:


II.2.4)Description of the procurement:

LJMU is seeking to implement a new Virtual Learning Environment which must:

— Support the University’s Strategic Plan, which emphasises the necessity for ‘Confident and active use of technology by staff to enhance and support the student learning experience’.

— Be in the form of a cloud hosted service with at least a 99.9 % access guarantee; safe, robust, scalable and compliant with UK/EU Data Protection Law, and compliant with the LJMU Information Security Policy

— Provide an API framework that actively supports technical integration with LJMU’s other corporate systems, and those used within the context of teaching and learning.

— Have full recovery and restoration capabilities (and clearly articulated RPO and RTO that matches the targets specified in the document) to allow recovery from any major incidents and to allow for the reinstatement of lost or deleted content to ensure this critical service suffers no prolonged outage from which it cannot be recovered.

— Offer an accessible, easy to use desktop and mobile interface, for both staff and students to retrieve course content and complete learning activities.

— Provide the widest possible opportunities to create rich, engaging learning activities to support different pedagogical approaches and assessments.

Be financially sustainable, offering value for money, affordability, flexibility, and adaptability to enhance the service to meet the changing needs of the University.

— Integrate seamlessly with current LJMU systems, e.g. SIS, email, reading list, module evaluation, Turnitin, Panopto, and offer methods to develop and expand the service in the future.

— Provide the ability to produce detailed, meaningful statistical reports on all system activity, and if LJMU choose, for this data to be exportable in a format that LJMU can further interrogate using the institutions preferred BI toolset.

— Provide an intuitive, easy to use assessment environment where all assessment and feedback processes are underpinned by seamless, linear workflows; this should include additional functionality for the creation of media-rich student feedback in video and audio formats.

— Offer an intuitive user notification system with the provision of 2 way integration with social media tools.

— Provide a system which is fully optimised to allow all major mobile operating systems to undertake core VLE functions, and be available on or off campus, over commonly supported browsers.

— Provide the University with a licensing structure which grants access to non LJMU staff and students, where the business case dictates (for example external examiners and validated collaborative provision).

— Be accessible, enabling the University to meet its inclusion principles and legislative obligations.

— Be fully compliant with appropriate sector legislation and institutional regulations.

— Have the ability to support a day-to-day usage level of 1 500 concurrent users, with the ability to scale to an estimated maximum of 3 700 concurrent users without loss of performance.

— Provide high-level security for all data.

The system should have a low risk of becoming obsolete and there should be no significant change requiring an unplanned migration during the contracted period.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

LJMU have the option to extend the contract for an additional 24 months, dependent on the supplier’s satisfactory completion of the initial term.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

LJMU are currently in the process of procuring an E Tendering portal, however at the moment we do not have the facility to provide a url for documents to be accessed. The relevant documentation should be requested electronically via email to

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As detailed within the tender documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 06/10/2016
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 06/10/2016
Local time: 12:00

LJMU, Procurement Services, Finance, 4th Floor Kingsway House, Hatton Garden, Liverpool L3 2AJ.

Information about authorised persons and opening procedure:

LJMU Staff.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

LJMU are in the process of purchasing an E Tendering Portal, at this time we do not have this facility. All relevant tender documentation can be requested via email to

VI.4)Procedures for review

VI.4.1)Review body

United Kingdom

VI.4.2)Body responsible for mediation procedures

United Kingdom
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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