Supply CRM System to London Borough of Tower Hamlets

Supply CRM System to London Borough of Tower Hamlets

The deliverable for this project is a fully-functional CRM system.

Contract summary

Industry

  • Business transaction and personal business software package – 48400000

Location of contract

London

Value of contract

Published date

15 November 2019

Closing date

16 December 2019

Contract start date

04 May 2020

Contract end date

03 May 2023

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

 

Description

The deliverable for this project is a fully-functional CRM (Customer Relationship Management) system, operating as a back office system with a clean and full integration to the London Borough of Tower Hamlets website, and other existing back office systems. The system should support Tower Hamlets ambition to provide a modern digital service to its residents and customers; to provide effective and efficient workflows and data sharing; and to provide data for insight and evidence driven decision making.

 

About the buyer

Contact name

Neil Ward

Address

Mulberry Place
5 Clove Crescent, Town Hall
London
E14 2BG
United Kingdom

Telephone

+44 2073645000

Email

Neil.Ward@towerhamlets.gov.uk

 

Other information

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.