Supply eForms Solution Nottingham

Supply eForms Solution Nottingham

Nottingham City Council Revenues and Benefits Service wishes to implement an integrated e-Forms solution to provide a facility which will allow Housing and Council Tax Benefit customers to self-serve via the internet or to facilitate assisted completion either over the phone or face to face.

REFERENCE CPU719

eForms Solution for Revenues and Benefits
Awarding body Nottingham City Council

Est. value

£81,000

Est. Start Date: 11/07/2012
Est. End Date: 11/07/2012

Description

Nottingham City Council Revenues and Benefits Service wishes to implement an integrated e-Forms solution to provide a facility which will allow Housing & Council Tax Benefit customers to self-serve via the internet or to facilitate assisted completion either over the phone or face to face. The e-Forms solution sought under this contract will comprise of four service elements that the successful provider will be required to offer:-

• Integration
• Implementation.
• Support & Maintenance
• Training

The contract will be for an initial 3 year period, with options to extend for two further periods of one year at the Council’s sole discretion.
 

Additional information

Contract Type One off
Procurement Process Open Tender
Option to extend Options to extend for two further periods of one year at the Council’s sole discretion.
Estimated ValueText Description 3 years
Category Information Communication Technology,
CPV codes 72000000,
Suitable for SME YES

Document Available Until

20 June 2012

14 days

Submission Return By

20 June 2012

14 days

extend contract options:

Options to extend for two further periods of one year at the Council’s sole discretion.

Contact Details

Nottingham City Council
Dawn Cafferty
http://nottinghamcity.selfservice.alito.co.uk