Supply Employment Law Software Solution to ACAS

Supply Employment Law Software Solution to ACAS

Acas have a requirement for a software solution to provide information on Employment Law.

Employment Law e-resource solution

UK Shared Business Services Limited

Contract summary



  • Software package and information systems – 48000000
  • Guidance services – 85312310

Location of contract


Value of contract

£0 to £150,000

Procurement reference


Published date

31 December 2021

Closing date

24 January 2022

Closing time


Contract start date

1 April 2022

Contract end date

31 March 2025

Contract type

Supply contract

Procedure type

Open (non-OJEU)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




The final date and time for the submission of bids is Monday 24th January 2022 at 2pm. DO NOT apply directly to the buyer. All tender information MUST be submitted through the Delta eSourcing Portal.

How to Apply
To register on the Delta eSourcing portal please use the link and follow the instructions to register.

If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: and the follow the instructions to ‘Log in’

Once you are logged into the system you can link yourself into this procurement using the following Access Codes: M9BN8W9VVY

Acas have a requirement for a software solution to provide information on Employment Law. This is to be procured via a suitable e-resource supplier who can provide Acas with a comprehensive employment law e- resource, and deliver a high-quality product with suitable license numbers (200 standard, transferable licenses required) at a competitive price.

The current e-resource is used by Policy, Helpline, Conciliation and Delivery teams.
Our staff access a range of areas that are available, such as;
• Dispute Resolution
• Employment
• Bulletins
• Cases
• Citators & Digests
• Commentary
• Current Awareness
• Forms & Precedents
• Legal Journals
• Legislation
• Mags & Journals
• Tax
• Restructuring & Insolvency
• International
• Family

Main aims
• Provide a suitable e-resource delivering accurate and timely Employment Law information and updates for Acas staff so that high-quality advice and guidance can be provided to customers
• Achieve improved VFM
• Service is easily navigable and content easily retrievable
• Service meets government accessibility standards
• Service is delivered consistently to the required numbers of staff across Acas
• Ongoing training and administration support needs are met

Business functions & processes
• Dealing with Helpline customers
• Provide a legal knowledge underpinning for conciliators
• Delivering training events
• Writing guidance, commentary and policies
• Developing website content

On-line employment law commentary and guidance
• Easily accessible guidance, explanation and commentary on employment law
• Easy access to up-to-date relevant legislation
• Easily accessible case-law library
• In-depth commentary and discussion on changes to employment cases and law.
• Version control and changes made to commentary and discussion are visible.
• Future tracker – details of forthcoming appeals and legislative
• Government consultation exercises/changes are provided within two weeks of these events occurring
• Central e-resource to be provided by 24/7 accessible web connection

Navigation and customisation
• in-document hyper links between guidance, legislation and case law;
• effective search engine function to retrieve or identify content based on key words, descriptions, tags
• Ability to customise the resource as required


More information


Additional text

All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity.

Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Delta eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded.

As a user of the Delta eSourcing Portal you will have access to the Delta messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no merit or worth and should not be relied upon by any organisation submitting a tender response.

Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity.

The Contracting Authority expressly reserves the right:

i. not to award any contract as a result of the procurement process commenced by publication of this notice; and

ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so.

About UK Shared Business Services

UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise.

Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority.

Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations.

For full details of our partner base please review the following link:


How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

DDaT Procurement


Polaris House