Supply of Call Centre Technology

1112/Dec/001/SCSWIS Supply of Call Centre Technology

Social Care and Social Work Improvement Scotland. CONTRACT NOTICE – NATIONAL

SERVICES

1 Authority Details

1.1

Authority Name and Address


Social Care and Social Work Improvement Scotland

Finance, Compass House, 11 Riverside Drive,

Dundee

DD1 4NY

UK

Procurement

+44 1382207100
http://www.scswis.com

1.2

Address from which documentation may be obtained


Social Care and Social Work Improvement Scotland

Finance, Compass House, 11 Riverside Drive,

Dundee

DD1 4NY

UK

Procurement Team

+44 1382207100
http://www.scswis.com

1.3

Completed documents must be returned to:


Social Care and Social Work Improvement Scotland

Finance, Compass House, 11 Riverside Drive,

Dundee

DD1 4NY

UK

Procurement Team

+44 1382207100
http://www.scswis.com

2 Contract Details

2.1

Title

1112/Dec/001/SCSWIS Supply of Call Centre Technology

2.2

Description of the goods or services required

Supply call centre technology software licences and peripherals

 

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=219158.

The awarding authority has indicated that it will accept electronic responses to this notice via a ‘Tender Submission Postbox’ facility. Further details of this facility are available at http://www.publiccontractsscotland.gov.uk/PostBox/Postbox_Explain.aspx?ID=219158.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. The postbox closes precisely at the time stated.

2.3

Notice Coding and Classification

271600 Software

100 All Scotland

2.4

Total quantity or scope of tender

Between £50K and £60K

3 Conditions for Participation

3.1

Minimum standards and qualification required

None

4 Administrative Information

4.1

Type of Procedure

Single stage – Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

1112/Dec/001/SCSWIS

4.3

Time Limits


22-02-2012  Time  19:00

b) Time-limit for obtaining documentation  16-02-2012

c) Estimated award date  02-04-2012

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN 

4.6

Tender Submission Postbox

The awarding authority has indicated that it will accept electronic responses to this notice via the Tender Submission Postbox facility. Further details are available at http://www.publiccontractsscotland.gov.uk/PostBox/Postbox_Explain.aspx?ID=219158

5 Other Information

5.1

Additional Information

Tenderers may submit enquiries, regarding clarifications or an interpretation of any aspect of this ITT using the facilities on the “Public Contracts Scotland” portal, from where responses will be distributed to all parties who have noted an interest in the ITT.

This will ensure that all potential suppliers are treated equally.

Tenderers who attempt to circumvent this formal communication process may be eliminated from participation in the tender.

(SC Ref:219158)

5.2

Additional Documentation

ITT for Call Centre Technology 2012

5.3

Publication date of this notice

26-01-2012