Supply of CCTV Monitoring Staff

Supply of CCTV Monitoring Staff

Tunbridge Wells Borough Council in partnership with iESE invites expressions of interest from suitably experienced and qualified suppliers for the supply and management of CCTV Monitoring Staff.

UK-Royal Tunbridge Wells: supply services of personnel including temporary staff

2012/S 118-195430

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Tunbridge Wells Borough Council
Town Hall
Contact point(s): Frances Taylor
For the attention of: As above
TN1 1RS Royal Tunbridge Wells
Telephone: +44 1892526121

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: Frances Taylor
Town Hall
For the attention of: Lucy Danny
TN1 1RS Kent
Internet address:

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: South East Business Portal
C/O Tandridge District Council
Contact point(s): Lucy Danny
Internet address:

Tenders or requests to participate must be sent to: South East Business Portal
C/O Tandridge District Council
Internet address:

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

The supply and management of CCTV monitoring staff.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 22: Personnel placement and supply services
Main site or location of works, place of delivery or of performance: Tunbridge Wells Borough Council, Town Hall, Royal Tunbridge Wells, Kent TN1 1RS, UNITED KINGDOM.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Tunbridge Wells Borough Council in partnership with iESE invites expressions of interest from suitably experienced and qualified suppliers for the supply and management of CCTV Monitoring Staff. The contract is to be awarded in December 2012 with a mobilization period from January 2013 to the contract start date of 1.4.2013. The contract will run for 2 years with the option to extend by one year and then a further one year thereafter.
Tunbridge Wells Borough Council (3the council3) and Tonbridge and Malling Borough Council (“TMBC”) have a partnership arrangement to carry out closed circuit television (3CCTV3) monitoring. As part of the partnership Tunbridge Wells currently through a private contract manage the monitoring contract whilst Tonbridge and Malling manage the hardware and maintenance contract. Please note: this procurement is solely for the Monitoring and Staffing and not the hardware and maintenance.
The purpose of the contract is to:
— To provide and manage suitably qualified and trained CCTV operators at the control room of the Town Hall at Tunbridge Wells Borough Council,
— To monitor pictures revealed by the CCTV system,
— To monitor associated radio communications,
— To initiate an appropriate response to incidents,
— To provide agreed statistical information to the Council and TMBC.
In accordance with the EU Procurement Regulations 2006, this is a Part B Service Procurement, however the restricted procedure will be followed for the purpose of short-listing suitable suppliers to invite to tender through a pre-qualifying questionnaire (“PQQ”) stage.
To express interest and to download the PQQ please go to the South East Business Portal:

You will then need to register and go to South East IEP in opportunities. You will then be able to download the PQQ. Please note that the deadline for uploading the completed PQQ’s on to the portal is at noon on July 13th 2012. Any PQQ’s received after this time may be discarded.
For queries relating to this Procurement please email

Thank you.

II.1.6)Common procurement vocabulary (CPV)

79620000, 79621000

II.1.7)Information about Government Procurement Agreement (GPA)
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 4: and maximum number 7
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 13.7.2012 – 12:00
IV.3.4)Time limit for receipt of tenders or requests to participate

13.7.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:20.6.2012