Supply of Electronic Staff Record Compatible Payroll Management Services

Supply of Electronic Staff Record Compatible Payroll Management Services

This Framework agreement will cover the supply of ESR compatible Fully Managed, Blended and Bureau Payroll Services.

United Kingdom-Edgbaston: Payroll management services

2020/S 194-470529

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: HealthTrust Europe LLP (HTE) acting as agent for the University Hospitals of Coventry and Warwickshire NHS Trust (‘UHCW’)
Postal address: 19 George Road
Town: Edgbaston, Birmingham
Postal code: B15 1NU
Country: United Kingdom
Telephone: +44 08458875000
Internet address(es):
Main address:


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Payroll Management Services


Reference number: SF052874

II.1.2)Main CPV code

79211110 Payroll management services

II.1.3)Type of contract


II.1.4)Short description:


HealthTrust Europe is seeking to establish a framework agreement for the supply and delivery of ESR (Electronic Staff Record) Compatible Payroll Management Services.

This framework agreement will cover the supply of ESR compatible Fully Managed, Blended and Bureau Payroll Services. The scope includes software development, software, consultation and advice, BACS service, hosted Payroll, helpdesk solutions, HMRC reporting, temporary and permanent employees, security, fully managed services and any other product/service associated with Payroll.

The duration of the framework will be 4 years maximum; 3 years initial period, with the option to extend for 12 months.


II.1.5)Estimated total value

Value excluding VAT: 10 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

79631000 Personnel and payroll services

II.2.3)Place of performance


II.2.4)Description of the procurement:


HealthTrust Europe are looking for an operational payroll provider to supply fully managed, blended and bureau payroll service that is ESR (Electronic Staff Record) compatible. The payroll services should include a variable blend of functions such as Joiners, Permanent Variations, Temporary Variations, Expenses, Overpayments, Underpayments, Leavers, Redundancy, Sickness or Injury, Maternity, Paternity or Adoption, Payroll timetable, Unpaid leave, Absence, Jury service, Financial References, Pensions, Injury Benefit or Death in Service, Third Party Deductions, Salary Sacrifice Schemes, Weekly or Monthly (including payments to bank staff) payroll runs, payroll reconciliation, Attachment of Earnings deductions (AOE) and Service Optimisation. The supplier shall provide a robust reporting mechanism back to the customer and to HealthTrust Europe.

Terms and conditions/Activity Based Income (ABI). The terms and conditions of this framework agreement and any resulting call-off contract is appended to the ITT. These terms include provisions requiring the payment by the supplier of an ABI management charge in consideration of the award of this framework agreement, the management and administration by HTE of the overall contract structure and associated documentation, as well as the requirement to submit regular management information to HTE. Submission of expressions of interest and procurement information This exercise will be conducted on the HTE Bravo portal. Candidates wishing to be considered must register expressions of interest as follows:

Register on the HTE portal at

Login to the portal with username/password.

Click the PQQs/ITTs Open to All Suppliers link. These are the PQQs/ITTs open to any registered supplier.

Click on the relevant PQQ/ITT to access the content.

Click the Express Interest button at the top of the page.

This will move the PQQ/ITT into your My PQQs/My ITTs page.

You can access any attachments by clicking Buyer Attachments in the PQQ/ITT Details box.

Follow the onscreen instructions to complete the PQQ/ITT.

Submit your reply using the Submit Response button at the top of the page.

If you require any further advice, contact the Bravo eTendering Help Desk at Sid4Gov HTE utilises the sid4gov supplier information database. Candidates should register on sid4gov at and submit their sid4gov company profile for publication on the database. Candidates already registered on sid4gov must ensure information is up to date. Where access to sid4gov is unavailable, please contact the sid4gov helpdesk at Please note that sid4gov does not prepopulate any fields of the PQQ on HTE’s Bravo portal. Candidates must complete the Qualification and Technical Envelopes of the PQQ in Bravo in full.


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The option to extend by 12 months.


II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

Section IV: Procedure


IV.1.1)Type of procedure

Restricted procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 5

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 02/11/2020
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.3)Additional information:


HTE is a central purchasing body who is able to carry out this tender exercise by virtue of its appointment as an agent of UHCW. Notwithstanding HTE’s relationship with UHCW, it is HTE conducting this tender exercise and will execute the resultant framework agreement with successful bidders. The bodies to whom the use of this framework agreement will be open include all contracting authorities in the UK as defined in Regulation 2 of the Public Contracts Regulations 2015 as may be updated from time to time. In particular, the following entities in the UK (particularly those of a health and/or social care nature) are envisaged as framework agreement users:

1) All National Health Service (NHS) bodies in England, including but not limited to

(i) acute trusts (as listed at:;

(ii) health and care trusts (as listed at:;

(iii) mental health trusts (as listed at:;

(iv) clinical commissioning groups (as listed at:;

(v) ambulance trusts (as listed at:

(vi) area teams (as listed at:;

(vii) special health authorities (;

(viii) NHS England; and

(ix) clinical senates and strategic clinical networks.

2) All NHS bodies in Wales, including but not limited to all

(i) health boards;

(ii) NHS trusts;

(iii) the national delivery group;

(iv) community health councils; and

(v) NHS Wales shared services partnership (as listed at

3) All NHS bodies in Northern Ireland (known as Health and Social Care), including but not limited to:

(i) health and social care trusts (as listed at:

(ii) health agencies (as listed at:

(iii) hospitals (as listed at:; and

(iv) the Health and Social Care Board.

4) Social enterprises undertaking some or all of the previous service provider functions of contracting authorities in relation to health and/or social care services (including charitable incorporated organisations, cooperatives, industrial and provident societies and community interest companies listed on the Companies House WebCheck service).

5) Ministerial departments and non-ministerial departments of central government, non-departmental agencies and other public bodies, and public corporations (as listed at:

6) Devolved governmental and parliamentary organisations within the UK, including but not limited to the Scottish Government, Scottish Parliament, and Scottish public bodies (as listed at:, as well as the Welsh Government, Welsh Assembly and Welsh unitary authorities (as listed at: Pages/governance-of-wales.aspx

7) All local authorities (as listed at:

8) The Ministry of Defence (as detailed at: This list includes each organisation’s successors and assigns, any equivalent organisations and associated organisation created due to any organisational changes. This framework agreement will be open to any bodies or organisations operating in the UK of a health, and/or social care nature or which have a similar procurement need, and/or any UK based central government authority listed at Annex I of Directive 2014/24/EU


VI.4)Procedures for review

VI.4.1)Review body

Official name: Legal Department, HealthTrust Europe LLP
Postal address: 19 George Road
Town: Birmingham
Postal code: B15 1NU
Country: United Kingdom

VI.4.2)Body responsible for mediation procedures

Official name: Legal Department, HealthTrust Europe LLP
Town: Birmingham
Postal code: B15 1NU
Country: United Kingdom

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

HTE will incorporate a standstill period at the point information on the award of the framework agreement is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the agreement is entered into.


VI.5)Date of dispatch of this notice: