Supply of ICT Apple Hardware for Education

Supply of ICT Apple Hardware for Education

Wrexham County Borough Council are looking to tender for an ASE (Apple Solution Expert – in Education).

United Kingdom-Wrexham: Computer equipment and supplies

2019/S 120-294078

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Wrexham County Borough Council
Commissioning Procurement and Contract Management Unit, Lampbit Street
LL11 1AR
United Kingdom
Telephone: +44 1978292792
NUTS code: UKL23
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


WCBC’s Apple ICT Hardware for Education

Reference number: Proc-18-241

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Wrexham County Borough Council are looking to tender for an ASE (Apple Solution Expert — in Education) company for the supply of ICT Apple Hardware for Education.

II.1.5)Estimated total value

Value excluding VAT: 350 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKL23

II.2.4)Description of the procurement:

WCBC tender for an ASE (Apple Solution Expert) company for the supply of ICT Apple Hardware for Education.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Commercial 40 % / Weighting: Quality 60 %
Price – Weighting: 40
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

The contract is for a period of 3 years with the option to extend for a further 2 years in annual increments.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 064-149088

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 16/08/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 16/08/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted

VI.3)Additional information:

WCBC’s Schools ICT Support Service is looking to tender for the services of an apple solutions expert who has significant experience in the Education sector and in large-scale iPad and Apple technology deployments.

WCBC schools ICT Support Service provide a comprehensive support package to all schools in Wrexham covering three key areas which are:

Core services:

— PSBA Internet Connection — Support and Maintenance,

— Web Filtering, inc devolved administration,

— Wi-Fi — inc GUEST and BYOD,

— Internal School Network — support, maintenance and development,

— Active directory, Servers and OS,

— Mobile Device Management (MDM) — support and maintenance,

— anti-virus — provision, support and maintenance,

— Hwb and Office 365 2nd Line Support,

— headteacher and mailbox email service,

— help desk portal,

— procurement service — hardware, audio visual and software,

— assets management,

— telecoms 1st Line.

End user device support:

End user device support and maintenance for:

— PC’s, laptops, tablets,

— audio visual — interactive and non-interactive whiteboards, projectors and LCD Panels,

— apple technologies — iPad, laptops and desktops.


— SIMS licensing — core and curriculum,

— SIMS software support and training,

— SIMS data backup and restore,

— SIMS Hosting — on premise and centrally deployed,

— MIS — data analysis and reporting,

— MIS — portal services — prime and analytics,

— MIS — B2B — attainment and attendance backup,

— 3rd party systems — project support, advice and guidance.


The Schools ICT Support Service forms part of the Education Effectiveness and Infrastructure service within Wrexham’s Education department.

Service scope:

— 70 schools incorporating 9 secondary schools, 1 special school, 1 nursery and 59 primary schools,

— a single active directory with 18 000 pupils users and about 2 500 teachers,

— managed CISCO WiFi network providing coverage across all schools with each school having its own GUEST and Bring Your Own Device (BYOD) services available,

— approximately 6 000 end user devices including desktops and laptops alongside 80+ AD servers,

— a Mobile Device Management (MDM) solution (Airwatch currently) is provided to all schools through the SLA, we currently manage 4000+ iPads across the 72 school sites,

— schools web filtering is provided through a centrally managed Smoothwall infrastructure.

Key requirements from a partner are:

— must be an apple solutions expert in education with experience of large-scale deployments in schools with routes to accredited apple training for school/schools technical team. Also to provide consultancy, training, ongoing support as a minimum,

— procurement: must be able to provide the full range of Apple Technologies,

— be able to provide curriculum support to schools on the use of iPad and Apple Apps for education,

— provide a range of training options including:

(a) technical administration and deployment training including accreditation;

(b) curriculum training for schools;

(c) training for schools devolved admins.

— provide ‘Class Sets’ of iPads that realise savings over individual purchases to include devices and appropriate charging/storage solutions,

— ability to provide Project Launch — work with WCBC to provide marketing and introductory sessions to launch our new / extended project with schools,

— ability for other services for example:

(a) at least 2 Technology events each year;

(b) offer parental contribution schemes or 1:1 schemes.

Note: The Authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at

Under the terms of this contract the successful supplier(s) will be required to deliver community benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The community benefits included in this contract are:

Please see tender information.

(WA Ref:93279)

VI.4)Procedures for review

VI.4.1)Review body

Wrexham County Borough Council
Commissioning Procurement and Contract Management Unit, Lampbit Street
LL11 1AR
United Kingdom
Telephone: +44 1978292792
E-mail: address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: