Supply of ICT Apple Hardware for Education
Wrexham County Borough Council are looking to tender for an ASE (Apple Solution Expert – in Education).
United Kingdom-Wrexham: Computer equipment and supplies
Section I: Contracting authority
I.1)Name and addresses
Commissioning Procurement and Contract Management Unit, Lampbit Street
Telephone: +44 1978292792
NUTS code: UKL23
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264
I.4)Type of the contracting authority
Section II: Object
WCBC’s Apple ICT Hardware for Education
II.1.2)Main CPV code
II.1.3)Type of contract
Wrexham County Borough Council are looking to tender for an ASE (Apple Solution Expert — in Education) company for the supply of ICT Apple Hardware for Education.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
WCBC tender for an ASE (Apple Solution Expert) company for the supply of ICT Apple Hardware for Education.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
The contract is for a period of 3 years with the option to extend for a further 2 years in annual increments.
II.2.10)Information about variants
II.2.11)Information about options
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
VI.2)Information about electronic workflows
WCBC’s Schools ICT Support Service is looking to tender for the services of an apple solutions expert who has significant experience in the Education sector and in large-scale iPad and Apple technology deployments.
WCBC schools ICT Support Service provide a comprehensive support package to all schools in Wrexham covering three key areas which are:
— PSBA Internet Connection — Support and Maintenance,
— Web Filtering, inc devolved administration,
— Wi-Fi — inc GUEST and BYOD,
— Internal School Network — support, maintenance and development,
— Active directory, Servers and OS,
— Mobile Device Management (MDM) — support and maintenance,
— anti-virus — provision, support and maintenance,
— Hwb and Office 365 2nd Line Support,
— headteacher and mailbox email service,
— help desk portal,
— procurement service — hardware, audio visual and software,
— assets management,
— telecoms 1st Line.
End user device support:
End user device support and maintenance for:
— PC’s, laptops, tablets,
— audio visual — interactive and non-interactive whiteboards, projectors and LCD Panels,
— apple technologies — iPad, laptops and desktops.
SIMS and MIS:
— SIMS licensing — core and curriculum,
— SIMS software support and training,
— SIMS data backup and restore,
— SIMS Hosting — on premise and centrally deployed,
— MIS — data analysis and reporting,
— MIS — portal services — prime and analytics,
— MIS — B2B — attainment and attendance backup,
— 3rd party systems — project support, advice and guidance.
The Schools ICT Support Service forms part of the Education Effectiveness and Infrastructure service within Wrexham’s Education department.
— 70 schools incorporating 9 secondary schools, 1 special school, 1 nursery and 59 primary schools,
— a single active directory with 18 000 pupils users and about 2 500 teachers,
— managed CISCO WiFi network providing coverage across all schools with each school having its own GUEST and Bring Your Own Device (BYOD) services available,
— approximately 6 000 end user devices including desktops and laptops alongside 80+ AD servers,
— a Mobile Device Management (MDM) solution (Airwatch currently) is provided to all schools through the SLA, we currently manage 4000+ iPads across the 72 school sites,
— schools web filtering is provided through a centrally managed Smoothwall infrastructure.
Key requirements from a partner are:
— must be an apple solutions expert in education with experience of large-scale deployments in schools with routes to accredited apple training for school/schools technical team. Also to provide consultancy, training, ongoing support as a minimum,
— procurement: must be able to provide the full range of Apple Technologies,
— be able to provide curriculum support to schools on the use of iPad and Apple Apps for education,
— provide a range of training options including:
(a) technical administration and deployment training including accreditation;
(b) curriculum training for schools;
(c) training for schools devolved admins.
— provide ‘Class Sets’ of iPads that realise savings over individual purchases to include devices and appropriate charging/storage solutions,
— ability to provide Project Launch — work with WCBC to provide marketing and introductory sessions to launch our new / extended project with schools,
— ability for other services for example:
(a) at least 2 Technology events each year;
(b) offer parental contribution schemes or 1:1 schemes.
Note: The Authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=93279
Under the terms of this contract the successful supplier(s) will be required to deliver community benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The community benefits included in this contract are:
Please see tender information.
VI.5)Date of dispatch of this notice: