Supply of Patrol and Response Services – London Borough of Ealing

Supply of Patrol and Response Services – London Borough of Ealing

1) a proactive patrol service tasked by council officers from the Council’s Parks team and focused on areas in council managed parks.

United Kingdom-Ealing: Provision of services to the community

2020/S 106-258344

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: London Borough of Ealing
Postal address: 4th Floor Perceval House, 14-16 Uxbridge Road
Town: Ealing
NUTS code: UKI73 Ealing
Postal code: W5 2HL
Country: United Kingdom
Contact person: Paul Murphy
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Framework for the Supply of Patrol and Response Services

Reference number: CH192149

II.1.2)Main CPV code

75200000 Provision of services to the community

II.1.3)Type of contract


II.1.4)Short description:

Councils have statutory duties under the Anti-social Behaviour (ASB), Crime and Policing Act 2014 and the Environmental Protection Act 1990 to patrol the local area and use their powers to intervene to prevent or address nuisance-generating behaviour and ASB.

LB Ealing is establishing a framework agreement to deliver the following four key provisions:

1) a proactive patrol service tasked by council officers from the Council’s Parks team and focused on areas in Council managed parks;

2) a proactive Patrol service tasked by Council officers from the Council’s Safer Communities team and focused on areas in Council managed housing estates;

3) a patrol and response service reacting to calls from residents relating to noise nuisance, including those calls that may include an ASB aspect;

4) a servicer to lock and unlock parks and Council buildings.

The appointed supplier will deliver services to LB Ealing. However, the framework will also be made available for other London Boroughs to use.

II.1.5)Estimated total value

Value excluding VAT: 16 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

75240000 Public security, law and order services

II.2.3)Place of performance


II.2.4)Description of the procurement:

The procurement will establish a framework for the patrol and response services.

All tenderers must be CSAS accredited.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 16 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:

It is intended that the framework is re-procured in 2023/2024.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Please see tender documents.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

This framework may be used by any contracting authority listed within this OJEU notice:

— London Borough of Camden

— Royal Borough of Greenwich

— London Borough of Hackney

— London Borough of Hammersmith and Fulham

— London Borough of Islington

— Royal Borough of Kensington and Chelsea

— London Borough of Lambeth

— London Borough of Lewisham

— London Borough of Southwark

— London Borough of Tower Hamlets

— London Borough of Wandsworth

— Westminster City Council

— City of London

— London Borough of Barking and Dagenham

— London Borough of Barnet

— London Borough of Bexley

— London Borough of Brent

— London Borough of Bromley

— London Borough of Croydon

— London Borough of Ealing

— London Borough of Enfield

— London Borough of Haringey

— London Borough of Harrow

— London Borough of Havering

— London Borough of Hillingdon

— London Borough of Hounslow

— Royal Borough of Kingston upon Thames

— London Borough of Merton

— London Borough of Newham

— London Borough of Redbridge

— London Borough of Richmond upon Thames

— London Borough of Sutton

— London Borough of Waltham Forest.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Tenderers must be CSAS-accredited.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Refer to the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 02/07/2020
Local time: 16:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 5 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 02/07/2020
Local time: 16:05

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Official name: London Borough of Ealing
Town: Ealing
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: