Supply Pharmacy Services to Kent and Medway Prisons – Market Engagement

Supply Pharmacy Services to Kent and Medway Prisons – Market Engagement

This notice is placed as a PIN in relation to a pre-procurement market engagement event, 1:1 meeting and a market questionnaire.

NHS England and NHS Improvement South-East – Market Engagement – Pharmacy Services to Kent and Medway Prisons

Contract summary



  • Health and social work services – 85000000

Location of contract

South East

Procurement reference


Published date

10 December 2021

Closing date

21 January 2022

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




This notice is placed as a PIN in relation to a pre-procurement market engagement event, 1:1 meeting and a market questionnaire.

NHS England and NHS Improvement (NHSE/I) South-East invites Expressions of Interest (EOI) from suitably qualified and experienced providers who are interested in delivering pharmacy services to Kent and Medway prisons. The in-scope prisons are to be confirmed, but are likely to include:

• HMP Elmley
• HMP Standford Hill
• HMP Swaleside
• HMP/YOI Rochester
• HMP Maidstone
• HMP/YOI East Sutton Park
• HMP/YOI Cookham Wood
• Oasis Restore Secure School (contract commencement TBA)

The indicative date for the contract to commence is 1st April 2023. The annual contract value is expected to be in the region of £2.1 million.

The precise model is to be determined however the expectation is that the pharmacy service will dispense and deliver medication daily from HMP/YOI Rochester to those establishments listed above. It is anticipated that HMP Elmley will have its own dispensing pharmacy as a satellite to HMP/YOI Rochester and will form part of this contract. This recognises its role as the reception prison for Kent and Medway and the unique pharmacy requirements associated with this cohort.

The pharmacy service will:

• Provide high-quality and effective primary pharmacy services, including medicines management to the Prisons, Young Offenders Institutions (YOI) and Secure School within the Kent and Medway geographical boundaries, in a timely and appropriate manner.
• Provide an equivalent standard of service and controls within the prisons to that in the community
• Integrate with the healthcare provider to create a high-quality patient centred service (as defined by NHS Modernisation Agency 2001), including the appropriate essential standards outlined by the Care Quality Commission (CQC) document “Essential Standards of Quality & Safety”
• Work effectively with the healthcare provider, HM Prison and Probation Service (HMPPS) and other relevant stakeholders.
• Be needs-led, patient focused and change according to the needs of the population of the Kent and Medway prisons and HMPPS.

The provider shall:

• Ensure that the delivery of medicines management services within the prison meets the needs of the individual and diverse prison population, with specific reference to the six strands of equality and diversity.
• Deliver the services using the most appropriate clinical staff to address the needs of offenders and healthcare staff.
• Ensure the implementation of all relevant guidance as applicable and in each case, as amended from time to time to ensure offenders with disabilities and/or communication difficulties can access the services.
• Supply to all non-English speaking offenders a professional translation during all consultations and, for the most common languages spoken, translations of explanatory materials including patient information leaflets.
• ensure that service users are treated with dignity and respect


More information


Additional text
This process is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

To take part in the market engagement exercise please complete the online market engagement questionnaire.

Potential providers who submit a completed market engagement questionnaire will be invited to attend a virtual market engagement event on 28th January 2022, 14:00-16:00.

Further details of the event including joining instructions will be provided once the PIN has closed to those providers who express an interest and complete the market engagement questionnaire.

Following this event, there will be the opportunity for potential providers to meet 1:1 with Commissioners through a virtual meeting to further develop understanding of the opportunities and barriers to providing these services in the establishments described. and to discuss their questionnaire responses and the procurement in general. These are expected to take place during week commencing 31st January 2022.

Providers who wish to express their interest and complete the questionnaire will need to register on the e-procurement system, In-Tend, available on the following link:

The questionnaire can be accessed by navigating to the ‘current tenders’ list on In-Tend, listed as ‘WA11482/ME: Pharmacy Service to Kent and Medway Prisons for NHS England and NHS Improvement South East’, selecting ‘express an interest’ and then pressing ‘opt in’. Please complete the market questionnaire within In-Tend by midday on Friday 21st January 2022.

NHSE/I South East will not be liable for costs incurred by any interested party in participating in this exercise.

This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit NHSE/I South East or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest.

The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 (“the Regulations”) which are not subject to the full regime of the Regulations but is instead governed by the “Light Touch Regime” contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77).


How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Louise Smith


South Plaza,Marlborough Street