Supply Queue Management System

Supply Queue Management System

A customer flow management system is required to support the day to day functioning and management of the sites.

Harrogate Borough Council
Queue Management System
None
The Council is undertaking a programme of work to improve the provision of customer service within the district.  Services will be delivered at a single site in Ripon and one or two sites in Harrogate.  A corporate customer service team will deliver a range of services supported by service specialists to deal with more complex queries.  A customer flow management system is required to support the day to day functioning and management of the sites.
The Council requests proposals against the requirements set out in Section 2
The deadline for the return of your bid is 12 noon, 3 June 2013 and it must be submitted electronically via YORtender
It is envisaged that the contract will commence no later than 24 June 2013 with implementation complete no later than 24 August 2013
Should you have any queries regarding our requirements or the bid process please raise them in the YORtender discussion area
Contact:
Miss Lorraine Clapham
Email Address:
procurement@harrogate.gov.uk
Telephone:
01423 556524
Fax:
01423 556100
Address:
Council Offices
Crescent Gardens
Harrogate
North Yorkshire
HG1 2SG
United Kingdom
Key Dates
24/06/2013
24/08/2013
17/05/2013 12:41
29/05/2013 12:00
Other Information
3 (months)
0 (months)
0
Contract Attachment(s)
Attached/Link Name Size Date Uploaded
Appendix A – Bid Conditions.docx 37kb 17/05/2013
Appendix B – The Agreement.docx 27kb 17/05/2013
RFQ – Queue Management.docx 245kb 17/05/2013

 

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Requirement: Queue Management System