Supply Security Software System
We require an integrated software application that will provide the ability to alert, monitor and co-ordinate a response to issues reported via automated systems.
RCH300 Integrated Security Software System and Services
CONTRACT NOTICE – NATIONAL | |||||||||||||||||||||||||||||||||||||
SERVICES | |||||||||||||||||||||||||||||||||||||
1 Authority Details |
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1.1 |
Authority Name and Address |
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1.2 |
Address from which documentation may be obtainedAs in 1.1 |
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1.3 |
Completed documents must be returned to:As in 1.1 |
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2 Contract Details |
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2.1 |
TitleRCH300 Integrated Security Software System and Services |
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2.2 |
Description of the goods or services requiredRiver Clyde Homes (RCH) is one of Scotland’s largest Social Landlords responsible for some 6000 homes. This includes 8 Sheltered Housing Complexes, 13 High Rise Multi Storey Flats and a diverse range of other domestic dwellings. We are currently carrying out a large and complex business change programme, known as Total Transformation. One of the 14 streams of this programme deals with the services we provide to our customers and how we deliver them. As part of this service change, River Clyde Homes have a requirement to install a 24×7 Enterprise Service Centre. It is our intention to use this centre to handle all our customer contacts, monitor and respond to all alarms(fire, intruder, care, etc.), handle our key holding and monitor and respond to CCTV. In order to operate the centre, we require an integrated software application that will provide the ability to alert, monitor and co-ordinate a response to issues reported via automated systems. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=430242. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. |
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2.3 |
Notice Coding and Classification
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2.4 |
Total quantity or scope of tender |
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3 Conditions for Participation |
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3.1 |
Minimum standards and qualification required |
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4 Administrative Information |
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4.1 |
Type of ProcedureSingle stage – Any candidate may submit a tender. |
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4.2 |
Reference number attributed to the notice by the contracting authorityRCH300 |
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4.3 |
Time Limits |
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a) Time-limit for obtaining documentation
b) Time-limit for receipt of completed tenders c) Estimated award date 08-04-2016 |
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4.5 |
Language or languages in which tenders or requests to participate can be drawn upEN |
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4.6 |
Tender Submission PostboxThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx |
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5 Other Information |
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5.1 |
Additional InformationTenders must be submitted via the Public Contracts Scotland (PCS) electronic tender post box. Any response not submitted via the post box will not be considered. Any queries relating to the tender must be raised via the ‘Question & Answer’ function of the PCS website. (SC Ref:430242) |
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5.2 |
Additional Documentation
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5.3 |
Publication date of this notice02-02-2016 |