Supply IT Service Management System

Argyll and Bute Council is inviting Tenders from suitably experienced suppliers for the supply, implementation and support of an IT Service Management System and associated services.

Provision of IT Service Management System

CONTRACT NOTICE – NATIONAL

Notice Type: SUPPLIES

1 Authority Details

1.1 Authority Name and Address

Official Name: Argyll and Bute Council
Postal Address: Procurement and Commissioning, Kilmory ,
Town: Lochgilphead	Postal Code: PA31 8RT	Country: UK
For the attention of: Frank Smith	Telephone: +44 1546604187
E-Mail: frank.smith@argyll-bute.gov.uk	Fax: +44 1546604411
Internet Address (URL): http://www.argyll-bute.gov.uk Electronic access to information: www.publictendersscotland.publiccontractsscotland.gov.uk Electronic submission of tenders and requests to participate: www.publictendersscotland.publiccontractsscotland.gov.uk

1.2 Address from which documentation may be obtained

As in 1.1

1.3 Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1 Title

Provision of IT Service Management System

2.2 Description of the goods or services required

PLEASE SEE ATTCHED TENDER DOCUMENTATION FOR FULL DETAILS.

Argyll and Bute Council is inviting Tenders from suitably experienced suppliers for the supply, implementation and support of an IT Service Management System and associated services. The Supplier shall be required to supply all software, implementation services, training, support and maintenance for the system necessary to meet the requirements as detailed in the tender documents.

NOTE: The buyer is using PCS-Tender to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.

To access PCS-Tender, record your interest in this notice and access the tender documentation please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk and search for project Code project_2201 under PQQs Open to All Suppliers or ITTs Open to All Suppliers as appropriate. Please use the Search/Filter function, then select Project Code from the dropdown. Please note that once you have expressed interest in the PQQ/ITT it will move to your My PQQs/My ITTs area.

For further information on using PCS-Tender, please read the Supplier Response Guide: https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/supplierhelppage/PCS-TSupplierResponseGuide.pdf

If you have already registered on Public Contracts Scotland and PCS-Tender and paired your accounts you can access PCS-Tender through your Public Contracts Scotland Control Panel.

2.3 Notice Coding and Classification

a) Commodity Codes

	Code		Description
	271300		Maintenance – Information Communication Technology
	271500		Services – Information Communication Technology
	271600		Software

b) Delivery Location/Area

	Code		Location
	120		Highlands and Islands
	150		Glasgow & Strathclyde

2.4 Total quantity or scope of tender

Please see tender documentation for details

3 Conditions for Participation

3.1 Minimum standards and qualification required

Please see Qualification Envelope

4 Administrative Information

4.1 Type of Procedure

Single stage – Any candidate may submit a tender.

4.2 Reference number attributed to the notice by the contracting authority

project_2201

4.3 Time Limits

a) Time-limit for obtaining documentation

b) Time-limit for receipt of completed tenders
09-12-2014 Time 12:00

c) Estimated award date 04-02-2015

4.5 Language or languages in which tenders or requests to participate can be drawn up

4.6 Tender Submission Postbox

5 Other Information

5.1 Additional Information

(SC Ref:301966)

5.2 Additional Documentation

5.3 Publication date of this notice

04-11-2014