Supply Social Media Management Tool to Sport Wales

Supply Social Media Management Tool to Sport Wales

Social media is an increasingly important tool for Sport Wales to communicate and engage with a range of audiences.

CONTRACT NOTICE – NATIONAL

SUPPLIES

1 Authority Details

1.1

Authority Name and Address


Sport Wales

Communications & Digital, Sport Wales National Centre, Sophia Gardens,

Cardiff

CF11 9SW

UK

Paul Batcup

+44 2920338359

paul.batcup@sport.wales
http://www.sport.wales
www.sell2wales.gov.wales
www.sell2wales.gov.wales

1.2

Address from which documentation may be obtained


Sport Wales

Communications & Digital, Sport Wales National Centre, Sophia Gardens,

Cardiff

CF11 9SW

UK

Paul Batcup

+44 2920338359

paul.batcup@sport.wales
http://www.sport.wales

1.3

Completed documents must be returned to:


Sport Wales

Communications & Digital, Sport Wales National Centre, Sophia Gardens,

Cardiff

CF11 9SW

UK

Paul Batcup

+44 2920338359

paul.batcup@sport.wales
http://www.sport.wales

2 Contract Details

2.1

Title

Social Media Management Tool

2.2

Description of the goods or services required

Social media is an increasingly important tool for Sport Wales to communicate and engage with a range of audiences.

Social media allows us to have a two-way dialogue with people, which has proven particularly important during the global pandemic.

We have a small communications and digital team, and a dedicated officer to lead on social media. However, the other members of the team support our social media output on a proactive and reactive basis.

The accounts we managed are:

• Twitter x 3 accounts

• Facebook x 3 accounts

• Instagram x 1 account

• Linkedin x 1 account

You can link to these corporate accounts from www.sport.wales.

We may need to add an account for both Instagram and Linkedin to address Welsh language responsibilities, making a total of 10 accounts.

We are looking for a social media management tool that can enable us to manage our accounts and output in one location.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=108187.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

48500000 Communication and multimedia software package
48510000 Communication software package
48520000 Multimedia software package
72212500 Communication and multimedia software development services
72212520 Multimedia software development services

100 UK – All
1000 WALES
1010 West Wales and The Valleys
1011 Isle of Anglesey
1012 Gwynedd
1013 Conwy and Denbighshire
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1017 Bridgend and Neath Port Talbot
1018 Swansea
1020 East Wales
1021 Monmouthshire and Newport
1022 Cardiff and Vale of Glamorgan
1023 Flintshire and Wrexham
1024 Powys

2.4

Total quantity or scope of tender

Please see attached tender document.

3 Conditions for Participation

3.1

Minimum standards and qualification required

There are a number of things we require from the solution:

• Available to use online

• Can be accessed by multiple users. We currently need access for 6 people

• Mobile/app version/functionality

• In-depth reporting across the accounts

• Media library

• Scheduling and calendar

• Support during working hours – 9-5 Monday to Friday.

• Social trend listening

• Competitor analysis

• Ability to manage inbox in one place

• Workflow and permission management

• The use of emojis and uploading of images and film.

• Campaign tracking

• Link tracking

• Account manager with support to improve user experience and knowledge

• Introductory training and ongoing training allowance

 

4 Administrative Information

4.1

Type of Procedure

Single stage – Any candidate may submit a tender.

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

Time-limit for receipt of completed tenders
26-02-2021  Time  12:00

Estimated award date
12-03-2021

4.5

Language or languages in which tenders or requests to participate can be drawn up

EN

4.6

Tender Submission Postbox

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx

5 Other Information

5.1

Additional Information

Please see attached document

(WA Ref:108187)

5.2

Additional Documentation

Social Media Tool Brief

5.3

Publication date of this notice

12-02-2021