Support and Maintenance for IBM Cognos Business Intelligence System
Support and maintenance is required for the IBM Cognos BI Suite including the following Studios: Analysis, Events, Query, Report, SPSS Statistics, Metrics and report bursting/scheduling.
United Kingdom-Cardiff: Software support services
Section I: Contracting authority
NHS Wales Procurement Services
University Hospital of Wales, Heath Park
Contact point(s): Procurement Department
For the attention of: Gaynor Bright
CF14 4XW Cardiff
Telephone: +44 2920744163
Fax: +44 2920746271
General address of the contracting authority: http://www.procurement.wales.nhs.uk
Address of the buyer profile: http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0221
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Cardiff and the Vale of Glamorgan.
NUTS code UKL22
The support contract should include IBM Cognos technical support, software upgrades and bug fixes. We have a combination of named and PVU licences and the system is currently used by over 430 users across the organisation.
The contract will be established for a maximum period of 5 years which will be reviewed and renewed on an annual basis i.e. every 12 months, should the cover no longer be required at any given 12 month anniversary the Health Board reserve the right to decline the 12 month anniversary renewal proposal.
Note: The authority is using eTenderwales to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.
To access eTenderwales, express your interest in this notice and access the tender documentation please visit https://etenderwales.bravosolution.co.uk/web/login.shtml and search for PQQ/ITT code 31300 within the appropriate area.
Estimated value excluding VAT:
Range: between 100 000 and 500 000 GBP
Section III: Legal, economic, financial and technical information
Minimum level(s) of standards possibly required: As set out in the PQQ.
As set out in the PQQ.
Minimum level(s) of standards possibly required:
As set out in the PQQ.
Section IV: Procedure
Section VI: Complementary information
Suppliers Instructions How to Express Interest in this Tender~:
1. Register your company on the eSourcing portal (this is only required once).
— Browse to the eSourcing Portal: https://etenderwales.bravosolution.co.uk and click the link to register.
— Accept the terms and conditions and click ‘continue’.
— Enter your correct business and user details.
— Note the username you chose and click ‘Save’ when complete.
— You will shortly receive an email with your unique password (please keep this secure.
2. Express an Interest in the tender.
— Login to the portal with the username/password.
— Click the ITTs Open To All Suppliers’ link. (Invitations to Tender open to any registered supplier).
— Click on the relevant ITT to access the content.
— Click the ‘Express Interest’ button at the top of the page.
— This will move the ITT into your ‘My ITTs’ page. (This is a secure area reserved for your projects only).
— You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘ITT Details’ box.
3. Responding to the tender.
— Click ‘My Response’ under ‘ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining).
— You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification.
— Note the deadline for completion, then follow the onscreen instructions to complete the ITT.
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
1- The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract.
2- Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms
3- The Contracting Authority will not accept completed ITT”s after the stated closing date.
4- All documents to be priced (where applicable) in sterling and all payments made in sterling.
5- All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders.
6- In reference to II.1.9 (Variants) to the extent permitted, if at all, in the tender documents.
7- Prospective suppliers should note that NHS Shared Services Partnership – Procurement Services is acting on behalf of Cardiff and Vale ULHB.
NHS Wales Shared Services Partnership
Procurement Department, University Hospital of Wales, Heath Park
CF14 4XW Cardiff
Telephone: +44 2920745209
VI.5)Date of dispatch of this notice:28.2.2014