Support and Maintenance for IBM Cognos Business Intelligence System

Support and Maintenance for IBM Cognos Business Intelligence System

Support and maintenance is required for the IBM Cognos BI Suite including the following Studios: Analysis, Events, Query, Report, SPSS Statistics, Metrics and report bursting/scheduling.

United Kingdom-Cardiff: Software support services

2014/S 044-073570

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Wales Procurement Services
University Hospital of Wales, Heath Park
Contact point(s): Procurement Department
For the attention of: Gaynor Bright
CF14 4XW Cardiff
UNITED KINGDOM
Telephone: +44 2920744163
E-mail: gaynor.bright@wales.nhs.uk
Fax: +44 2920746271

Internet address(es):

General address of the contracting authority: http://www.procurement.wales.nhs.uk

Address of the buyer profile: http://www.sell2wales.gov.uk/search/Search_AuthProfile.aspx?ID=AA0221

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Annual Software Support and Maintenance for IBM Cognos Business Intelligence System.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Cardiff and the Vale of Glamorgan.
NUTS code UKL22

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The Cardiff and Vale University Health Board is seeking to procure annual software support and maintenance for their Business Intelligence System. Support and maintenance is required for the IBM Cognos BI Suite including the following Studios: Analysis, Events, Query, Report, SPSS Statistics, Metrics and report bursting/scheduling.
The support contract should include IBM Cognos technical support, software upgrades and bug fixes. We have a combination of named and PVU licences and the system is currently used by over 430 users across the organisation.
The contract will be established for a maximum period of 5 years which will be reviewed and renewed on an annual basis i.e. every 12 months, should the cover no longer be required at any given 12 month anniversary the Health Board reserve the right to decline the 12 month anniversary renewal proposal.
Note: The authority is using eTenderwales to carry out this procurement process. Please note this is a separate website and if you are not already registered, registration will be required.
To access eTenderwales, express your interest in this notice and access the tender documentation please visit https://etenderwales.bravosolution.co.uk/web/login.shtml and search for PQQ/ITT code 31300 within the appropriate area.

II.1.6)Common procurement vocabulary (CPV)

72261000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Total quantity will depend on contract take up upon 12 month reviews.
Estimated value excluding VAT:
Range: between 100 000 and 500 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the PQQ.
Minimum level(s) of standards possibly required: As set out in the PQQ.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the PQQ.
Minimum level(s) of standards possibly required:
As set out in the PQQ.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

13/1937/EC
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

4.4.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

7.4.2014
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

The Contracting Authority intends to use an Etendering System in this procurement exercise:
Suppliers Instructions How to Express Interest in this Tender~:
1. Register your company on the eSourcing portal (this is only required once).
— Browse to the eSourcing Portal: https://etenderwales.bravosolution.co.uk and click the link to register.

— Accept the terms and conditions and click ‘continue’.
— Enter your correct business and user details.
— Note the username you chose and click ‘Save’ when complete.
— You will shortly receive an email with your unique password (please keep this secure.
2. Express an Interest in the tender.
— Login to the portal with the username/password.
— Click the ITTs Open To All Suppliers’ link. (Invitations to Tender open to any registered supplier).
— Click on the relevant ITT to access the content.
— Click the ‘Express Interest’ button at the top of the page.
— This will move the ITT into your ‘My ITTs’ page. (This is a secure area reserved for your projects only).
— You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘ITT Details’ box.
3. Responding to the tender.
— Click ‘My Response’ under ‘ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining).
— You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification.
— Note the deadline for completion, then follow the onscreen instructions to complete the ITT.
— There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.
1- The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract.
2- Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms
3- The Contracting Authority will not accept completed ITT”s after the stated closing date.
4- All documents to be priced (where applicable) in sterling and all payments made in sterling.
5- All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders.
6- In reference to II.1.9 (Variants) to the extent permitted, if at all, in the tender documents.
7- Prospective suppliers should note that NHS Shared Services Partnership – Procurement Services is acting on behalf of Cardiff and Vale ULHB.
(WA Ref:6763)

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: The Authority will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract. Unsuccessful tenderers and applicants are entitled to receive reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/applicant was unsuccessful. Should additional information be required it should be requested of the addressee in section I.1. Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to strict time limits in accordance with the Public Contracts (Amendments) Regulations 2009.
VI.4.3)Service from which information about the lodging of appeals may be obtained

NHS Wales Shared Services Partnership
Procurement Department, University Hospital of Wales, Heath Park
CF14 4XW Cardiff
UNITED KINGDOM
E-mail: nadine.stokes@wales.nhs.uk
Telephone: +44 2920745209

VI.5)Date of dispatch of this notice:28.2.2014