Support and Maintenance for ICT Infrastructure

Support and Maintenance for ICT Infrastructure

It is the intention of this tender to consolidate as far as possible Rotherham MBC software and hardware support contracts under a master agreement.

Rotherham MBC
Support and Maintenance for ICT Infrastructure
None
Rotherham MBC runs its own data centre and network; the majority of equipment used is made by HP, Cisco or SUN/Oracle.
These underpin crucial services that RMBC need to have in place and functioning correctly to be able to meet its business needs. In order to ensure that any faults are fixed quickly and efficiently Rotherham MBC has made sure that this equipment is covered by extended warranties and support contracts.
It is the intention of this tender to consolidate as far as possible Rotherham MBC software and hardware support contracts under a master agreement.  This master agreement must be flexible and dynamic enough to allow for hardware and software to be added or removed from the agreement as decided by RMBC.  It must also allow for different service levels based on the priority of the software/equipment.
RMBC are willing to split the above agreement into lots which will be decided upon by RMBC.  It its RMBC desire to have its software support provided direct from the developer of the individual software.
Contact:
Mr Ian Blagg
Email Address:
ian.blagg@rotherham.gov.uk
Telephone:
01709 255306
Fax:
01709 376285
Address:
Riverside House
Main Street
Rotherham
South Yorkshire
S60 1AE
United Kingdom
Key Dates
19/08/2013
17/08/2016
17/05/2013 09:30
31/05/2013 17:00
Other Information
12 (months)
24 (months)
2

Express an interest online

Requirement: ICT Infrastructure