Support for DIO Transformation programme

Support for DIO Transformation programme

1. Organisational design. 2. Process redesign and development. 3. Private sector innovation. 4. Programme integration. 5. Technology. 6. Change leadership and communications. 7. Strategic asset management.

UK-Sutton Coldfield: business and management consultancy services

2012/S 105-175530

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Defence Infrastructure Organisation, DIO
Kingston Road
For the attention of: Mr Mark Duddy (Note: all contact regarding this exercise must be channelled through Damian Probert in the first instance: see Annex A)
B75 7RL Sutton Coldfield
UNITED KINGDOM
Telephone: +44 1213112235
E-mail: DIOTransfm-PMO@mod.uk

Internet address(es):

Address of the buyer profile: http://www.mod.uk/DIO

Further information can be obtained from: Home Office, DIO
Home Office Procurement Centre of Excellence Room 2Y92 Concept House Cardiff Road
Contact point(s): Damian Probert
For the attention of: Damian Probert
NP10 8QQ Newport
UNITED KINGDOM
Telephone: +44 1633811600
E-mail: damian.probert@homeoffice.gsi.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Home Office, DIO
Home Office Procurement Centre of Excellence Room 2Y92 Concept House Cardiff Road
Contact point(s): Damian Probert
For the attention of: Damian Probert
NP10 8QQ Newport
UNITED KINGDOM
Telephone: +44 1633811600
E-mail: damian.probert@homeoffice.gsi.gov.uk

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

Defence
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Provision of implementation support for the Defence Infrastructure Organisation Transformation.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 11: Management consulting services [6] and related services
NUTS code UKG

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Business and management consultancy services. Systems and technical consultancy services. General management consultancy services. Business-development consultancy services. Human resources management consultancy services. Procurement consultancy services. The Home Office’s Procurement Centre of Excellence (PCoE) is leading the procurement exercise for the Ministry of Defence’s “Defence Infrastructure Organisation” (DIO) as part of a pan-Government pilot initiative.
Background.
The (DIO) require implementation support for the ongoing DIO Transformation programme. The first 2 phases of the programme are now complete and have focused on defining future processes, technology, organisational structure, behaviours and corporate structure (strategic business model).
Requirement.
Expert implementation support is required for Phase 3 in the following areas:
1. Organisational design. The Contractor shall provide subject matter expertise, knowledge and experience of designing and implementing real estate and infrastructure organisation transformation in the public and private sector; and delivery of change in a complex and changing environment while maintaining current outputs;
2. Process redesign and development. The Contractor shall provide subject matter expertise in the management of business process organisational design and development including standard operating procedures and training staff there after, including streamlining, lean, rightsizing, for example, hammer level 5 type processes and operating procedures; and corporate or shared services implementation e.g. centralisation of functions / staff / services;
3. Private sector innovation. The Contractor shall provide subject matter expertise in designing, procuring and implementing private sector partner(s) to deliver and manage operations to an USP which has the ability to move to an incorporated entity;
4. Programme integration. The Contractor shall provide subject matter expertise in complex public sector change programmes. Including behavioural change communications and stakeholder management; and knowledge transfer to the Client;
5. Technology. The Contractor shall provide subject matter expertise in Data sourcing, integration and migration, enterprise data models, e-enablement of processes, estates and performance metrics, generation of high level requirements, technological procurement strategies and evaluation criteria;
6. Change leadership and communications. The Contractor shall provide subject matter expertise in training, coaching and workshop development and execution to support implementation activities, stakeholder analysis, engagement and communications planning and advice, advice and support around capability building to support “go-live” of the new enhanced operating model;
7. Strategic asset management. The Contractor shall provide subject matter expertise in strategic asset management to assist in the acceleration of the development of the estate through greater initiative and aggression in identifying and initiating developing projects and to achieve an adaptable footprint; experience of designing and implementing plans to facilitate a concentrated laydown and minimal infrastructure footprint driving the lowest possible operating costs.
Timescales.
a) To implement, by April 2013, the new DIO Enhanced Operating Model (EOM), post implementation support and stabilisation envisaged for an additional 3 months post “go live”;
b) To procure a technology solution to achieve initial technology operating capability for DIO by April 2013 and full operating capability by April 2014;
c) To procure, by April 2013, a new corporate structure (strategic business model) for the management of DIO operations.
Additional information.
The tender covers 5 requirements, divided into the following lots:
Lot 1 enhanced operating model & technology solution implementation 13 months & 22 months.
Lot 2 strategic business partner procurement 13 months.
Lot 3 change leadership and transformation communication 13 months.
Lot 4 transformation portfolio integration and management 13 months.
Lot 5 footprint strategy 9 months.
II.1.6)Common procurement vocabulary (CPV)

79410000, 72220000, 79411000, 79411100, 79414000, 79418000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Refer to ITT documents.
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: Enhanced operating model & technology solution implementation

1)Short description

The outcome to be achieved is to have implemented, by April 2013, the new DIO enhanced operating model (EOM); and to have procured a technology solution to achieve initial technology operating capability for DIO by April 2013 and full operating capability by April 2014. The technology solution must support, enable and align with the EOM, in particular that e-enablement opportunities are realised and detailed processes and operating procedures are aligned with COTS work flows.
Duration: 13 & 22 months.
2)Common procurement vocabulary (CPV)

79410000, 72220000, 79411000, 79411100

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Strategic business partner procurement

1)Short description

The outcome to be achieved is to have appointed a strategic business partner, subject to value, initially as an unincorporated strategic partner (USP) and which ultimately may become an incorporated strategic partner (ISP) arrangement; to deliver improved efficiencies of operation and to improve estate utilisation, following the implementation of the DIO enhanced operating model (EOM).
2)Common procurement vocabulary (CPV)

79410000, 79411000, 79411100, 79418000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion

Duration in months: 13 (from the award of the contract)
5)Additional information about lots
Lot No: 3 Lot title: Change leadership and transformation communication

1)Short description

The outcome to be achieved is to have implemented a successful major change management programme across DIO in line with our guiding principles and change approach, to support, embed and sustain the new DIO enhanced operating model (EOM).
2)Common procurement vocabulary (CPV)

79410000, 79414000, 79411000, 79411100

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion

Duration in months: 13 (from the award of the contract)
5)Additional information about lots
Lot No: 4 Lot title: Transformation portfolio integration and management

1)Short description

The outcome to be achieved is to support the implementation of the DIO transformation by developing and maintaining and tracking progress of the transformation against programme plans and tracking and reporting against them in order to ensure milestones are met and savings are delivered across a complex and significant portfolio. Building on the work to-date the Contractor shall work with transformation subprogrammes across DIO, the programme management office (PMO) and other contractors engaged in transformation support. DIO consider the role of the PMO critical to transformation and the contractor will be expected to manage interfaces and ensure coherency of approach across all potential contractors and sub-programmes leads across the DIO transformation programme.
2)Common procurement vocabulary (CPV)

79410000, 79411000, 79411100, 79414000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion

Duration in months: 13 (from the award of the contract)
5)Additional information about lots
Lot No: 5 Lot title: Footprint strategy

1)Short description

The outcome to be achieved through the Footprint Strategy is to identify the most cost effective approach to Future Force 2020 basing and to achieve a strategic asset management driven end estate of an affordable and sustainable infrastructure footprint, of the right size and quality, in the right place, to support operational capability.
2)Common procurement vocabulary (CPV)

79410000, 79411000, 79411100

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion

Duration in months: 9 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Details of any deposits and guarantees required will be set out in the contract documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details of any financing and payment arrangements will be set out in the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Joint and several liability.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Any supplier may be disqualified who:
(a) Is bankrupt or is being wound up, whose affairs are being administered by the court, who has entered into an arrangement with creditors or who is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) Is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding-up or administration by the court or for an arrangement with creditors or is the subject of any other similar proceeding sunder national laws or regulations;
(c) Has been convicted of an offence concerning his professional conduct by a judgement which has the force of res judicata;
(d) Has been guilty of grave professional misconduct proven by any means which the contracting authorities can justify;
(e) Has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or those of the country of the contracting authority;
(f) Has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or those of the country of the contracting authority;
(g) Is guilty of serious misrepresentation in supplying the information required under the provisions of the Directive on the criteria for qualitative selection.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Refer to ITT document.
Minimum level(s) of standards possibly required: Tenderers will be required to provide evidence of a minimum average annual turnover of 500 000 GBP for the previous years audited accounts.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Refer to ITT documents.
Minimum level(s) of standards possibly required:
Tenderers will be required to provide evidence of knowledge and experience of designing and implementing real estate and infrastructure organisation transformation in the public and private sector, including the management of organisational and process change; and evidence of knowledge and experience of procuring a technology solution including data sourcing, integration and migration, enterprise data models, e-enablement of processes, estates and performance metrics, generation of high level requirements, technological procurement strategies and evaluation criteria which they have successfully delivered within a large scale organisation.
The Contracting Authority has identified within the ITT those specific questions that are considered critical.
Should any tenderer score 0 or 2 for any of these questions, the Contracting Authority reserves the right to discontinue the tenderer from further involvement in the competition.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: yes

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: The Contracting Authority reserves the right to include an Electronic auction as part of the tender process.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

DIO Transformation 2012
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

18.7.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender. The Home Office uses an eSourcing toolkit to enable its sourcing activities to be conducted over the Internet. Any organisation intending to submit an expression of interest and thus obtain access to the invitation to tender documents must be registered as a supplier with the Home Office eSourcing Portal.
To register, visit the Portal’s Login Page at https://sourcing.homeoffice.gov.uk and complete the online registration form by clicking on the “Register Supplier Organisation” link in the top right-hand corner of the page. The entire process should take no more than 10 minutes and need only be completed once.

Passwords are issued via email, normally within 1 working day. Please contact the eSourcing Help Desk for support in completing the online registration process; call +44 1633811600 or email eEnablers@homeoffice.gsi.gov.uk.

Once registered (or if already registered), organisations intending to submit an expression of interest in order to access the ITT documentation must send an email to eEnablers@homeoffice.gsi.gov.uk.

The email should be entitled ‘Provision of Implementation Support for the DIO Transformation’ and contain the following details: your organisation’s name; your contact’s email address; your contact’s name and your contact’s telephone number.
Organisations who have complied with the foregoing will receive details of how to access the ITT. Please note that the deadline for receipt of tenders is 12:00:00 (Midday), Wednesday 18.7.2012.
Any ITT not submitted in the required form (or containing the requested information) may be rejected.
If, however, you believe that there are reasons as to why you would be unable to use the eSourcing service, please let us know by emailing eEnablers@homeoffice.gsi.gov.uk and we will consider how best to overcome your difficulties.

The Contracting Authority considers that this contract(s) may be suitable for economic operators that are small or medium enterprises (SMEs). For avoidance of doubt, the Contracting Authority points out that no weight will be attached to whether or not an economic operator is an SME in assessing the most economically advantageous tender. GO Reference: GO-2012531-DCB-3962973.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:31.5.2012