Support Services for Independent Inquiry into Child Sexual Abuse

Support Services for Independent Inquiry into Child Sexual Abuse

The majority of the activity on this contract will involve provide support services to those that share their experiences with the Inquiry through the Truth Project. 

United Kingdom-London: Social work and related services

2017/S 215-446870

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Independent Inquiry into Child Sexual Abuse
United Kingdom
Contact person: Arran Price
NUTS code: UK
Internet address(es):Main address:

I.2)Joint procurement


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Social protection

Section II: Object

II.1)Scope of the procurement


Support Services across England and Wales.

Reference number: IICSA: 1151

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The procurement seeks to secure a delivery partner (either a single organisation or through a consortium arrangement with a lead nominated supplier) to provide support for victims and survivors or other stakeholders who engage with the Inquiry’s work programme. The work will be based within England and Wales.

The majority of the activity on this contract will involve provide support services to those that share their experiences with the Inquiry through the Truth Project. The contract will also support those who are participating in the Inquiry’s investigative work and those who attend meetings or other engagement events.

II.1.5)Estimated total value

Value excluding VAT: 10 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:

The support services will be required at various locations across England and Wales, further details are outlined in the procurement documents.

II.2.4)Description of the procurement:

The overriding requirement of the contract is for a managed service provision of emotional and psychological support to victims, survivors, witnesses and members of the public who engage with the Inquiry in its activities. The scope of the contract shall cover the work of Truth Project, Investigations, Inquiry engagement events (such as forums and seminars) and other activities, such as research interviews and subject access requests.

The service requirements are for both telephone based support and face to face support.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 10 000 000.00 EUR

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

The contract is being let for an initial 24 month period with an option for extension of a further 12 months.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Consortium bids are encouraged and welcome. Further guidance on submitting a consortia bidding for public contracts can be found here

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Details of performance conditions are as stated in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 186-380876

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 07/12/2017
Local time: 15:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 07/12/2017
Local time: 15:01

Electronic receipt.

Information about authorised persons and opening procedure:

Procurement lead — Electronic receipt, access to tenders will be restricted until tender receipt deadline has passed.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic payment will be used

VI.3)Additional information:

This procurement will be managed electronically via the Crown Commercial Services eSourcing Suite. To participate in this procurement, participants must first be registered on the eSourcing Suite.

If you have not yet registered on the eSourcing Suite, this can be done online at by following the link — Register for CCS eSourcing.

Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Full instructions for registration and use of the system can be found at:

Once you have registered on the eSourcing Suite, a registered user can express an interest for this specific procurement. This is done by emailing:

Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and, the name and contact details for the registered individual sending the email.

IICSA Commercial will then process the email and then enable the Bidder to access the procurement online via the eSourcing Suite. The registered user will receive a notification email to alert them once this has been done.

As a user of the eSourcing Suite you will have access to the Emptoris messaging service, which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note, it is your responsibility to access these messages on a regular basis to ensure you have sight of all relevant information.

For technical assistance on use of the eSourcing Suite please contact Crown Commercial Service Support Desk email:

VI.4)Procedures for review

VI.4.1)Review body

Independent Inquiry in Child Sexual Abuse
United KingdomInternet
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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