IT Systems Transformation Contract

IT Systems Transformation Contract

1. Assemble overall Information Architecture (a Business Information Model) and information processing sequence for Blood Supply and Tissues Value Chains 2. Establish a “platform” view of information management and information technology that cuts across historic process and line of business silos.

RM1043 Digital Services – NHSBT Core Systems Transformation

Reference number:RM1043 DSF01-105

Deadline date:03/11/2014

This deadline is for…Transparency purposes only. This is a Call-Off from an established framework, RM1043 Digital Services, and no additional tenders will be accepted.

Contract value:£0 – £0

Location where the contract is to be carried out:United Kingdom

Is this suitable for smaller suppliers?Yes

Name of the buying organisation:Crown Commercial Service on behalf of NHS Blood & Transplant (NHSBT)

Description of the contract

NHSBT is at the outset of its journey in modernising the Pulse Core System, entering the Discovery Phase. At the commencement of this project NHSBT will have performed its user needs analysis research (via a series of Lean “Value Stream Analysis” workshops) and developed its overall information flow for the Blood Supply and Tissues Services businesses. At the point of releasing this Customer Specification document, NHSBT has a hypothesis for the future state set of application types and user needs to be fulfilled and a set of indicative user stories. This Discovery Phase is required to create an Information Systems Vision for the business functions currently underpinned by the Pulse System. This Information Systems Vision will fulfill the requirements stated below and will build on research conducted by NHSBT prior to this Discovery Phase start, namely NHSBT’s Value Stream Analysis (Process Flows, Information Flows, User Stories, key Customer, Donor and External Actor personas). The Supplier must augment NHSBT’s team and its responsibilities identified in Roles and Responsibilities section above to: 1. Assemble overall Information Architecture (a Business Information Model) and information processing sequence for Blood Supply and Tissues Value Chains 2. Establish a “platform” view of information management and information technology that cuts across historic process and line of business silos, achieving an overlay of components which establishes a common, shared, distributed and consistent Business Information Model for the enterprise. Techniques which bring this to life and assist with validating completeness such as wire-frames and paper-prototypes are of interest. 3. Identify the most appropriate manner of delivery for information processing needs, principally identification of platforms for: 3.1. Commodities to be outsourced (e.g. data centres, computing) 3.2. Common business capabilities to be fulfilled by packaged products 3.3. Distinct business capabilities to be fulfilled by bespoke products (and delivered, where appropriate in an agile way) 3.4. Business capabilities to be fulfilled by existing software (particularly Pulse) 3.5. An Overall information management scheme aligned to user needs, marrying internal MI capabilities of components with overall BI/Analytics 4. Select components of the overall technology suite to be adopted: 4.1. Packaged product types* 4.2. Development languages and integration methods† 4.3. Database products† 4.4. Infrastructure/hosting and operating systems† For requirements 3 and 4 NHSBT anticipates a method whereby the supplier and NHSBT team set and agree selection criteria (including non-functional and operational requirements) with the Product Owner, identify candidate technologies/product types and select specific technologies. 5. Select technologies with which to modernise retained existing software to assure its sustainability, including development languages, database, operating systems, infrastructure/hosting 6. Identify potential alphas and complete prioritisation 7. Determine appropriate implementation sequencing 8. Estimate cost per component and produce investment case 9. Identify key delivery risks and their mitigation for effective management through post-discovery phases 10. Assure breadth of requirement is addressed. NHSBT recognises the importance in this Discovery Phase of achieving complete coverage of in-scope business functions and user needs rather than just focusing on the apparently highest priority user needs at the outset (as we would do in an Alpha phase for example). Omission of any user need from Discovery Phase activity creates a substantial risk of an entirely missing, incongruous or inextensible component. Accordingly NHSBT wishes a means of establishing velocity during Transformation Discovery that can be used to adjust emphasis of the activity in order to achieve such complete coverage within the available time, even if this be at risk of lower resolution than possible in some areas. 11. Produce interim findings. This report to present the expected conclusion of what “platforms” (see point 2) NHSBT will operate, how these will support the overall Business Information Model and information flows and each significant interim state between current and future. This is required for 16th January to meet a committed checkpoint with Cabinet Office. Roles are planned to be staffed by both NHSBT and the Potential Providers people. NHSBT requires the Potential Provider to effect a transfer of skills/methods to the NHSBT team in order that they can conduct an equivalent Discovery exercise in other NHSBT directorates. * Note, this is not the selection of specific vendors’/open source products, it is the identification of product types upon which separate, later competitive procurements will be run to select specific vendors’/open source products for implementation. Potential Providers for this Transformation Discovery Project must understand or be able to locate the features available amongst such packaged products to be able to assess general product types’ fit with NHSBT’s future operations and information management. † NHSBT requires to identify which development languages, database products, infrastructure and operating systems are the preferred choice for individual bespoke software components, including retained, renewed legacy software (Pulse), to be implemented in phases post Discovery. NHSBT does not wish to identify a specific hosting partner but establish the basic characteristics of a hosted offering that are appropriate to business/user and operational needs. Out of Scope NHSBT does not anticipate prototyping software or user interfaces but acknowledges that a degree of hands-on investigation of certain products/technologies as part of validating their fit with selection criteria set may be proposed.


Classification of the contract

72000000IT services: consulting, software development, Internet and support

Additional information

Contract type:Services – Unspecified

Is it a framework agreement?Yes

Framework agreement details:contract being called off a framework agreement

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract:4 Months

Who to contact

Contact nameDSF Managed Service Team

Organisation nameCrown Commercial Service

Address9th Floor The Capital, Old Hall Street, Liverpool, L3 9PP


Extension number:


How to apply

This is a Call-Off RFP from an established framework – RM1043 Digital Services – and has been published for transparency purposes only. This RFP is open only to suppliers specifically invited via the Crown Commercial Service eSourcing Suite and no additional tenders will be accepted.