Telecare Equipment Services Tender

This tender is for contracts to provide servicing and maintenance of telecare equipment for 5 years with extension option for a further 5 years.

United Kingdom-Weston-Super-Mare: Maintenance services of telecommunications equipment

2017/S 041-074882

Contract notice

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Knightstone Housing Association
Weston Gateway Business Park
Weston-Super-Mare
BS24 7JP
United Kingdom
Contact person: Andy Dyer
E-mail: andy.dyer@knightstone.co.uk
NUTS code: UKK

Internet address(es):Main address: www.knightstone.co.uk

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA24008

I.1)Name and addresses

Selwood Housing Society Limited
Bryer Ash Business Park, Bradford Road
Trowbridge
BA14 8RT
United Kingdom
Contact person: Matt James
E-mail: m.james@selwoodhousing.com
NUTS code: UKK

Internet address(es):Main address: https://in-tendhost.co.uk/knightstone

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=

I.2)Joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:https://in-tendhost.co.uk/knightstone

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://in-tendhost.co.uk/knightstone

Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://in-tendhost.co.uk/knightstone

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity

Housing and community amenities

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Provision of telecare equipment services.

II.1.2)Main CPV code

50330000

II.1.3)Type of contract

Services

II.1.4)Short description:

This procurement is being conducted jointly by Knightstone Housing Association and Selwood Housing Society (jointly the ‘Employer’).

The Employer uses telecare equipment to support individuals in their independent living and where the residents are vulnerable and/or need external support. The telecare equipment uses alarms and sensors linked to a communication device to enable remote monitoring.

This tender is for contracts to provide servicing and maintenance of telecare equipment for 5 years with extension option for a further 5 years. The contractor will enter into separate contracts with Knightstone and Selwood.

The detailed scope and specification of the Services is detailed in the tender documents, which can be downloaded from the Supplier portal (see URL supplied).

Tenderers are encouraged to attend a briefing on 14th March when there will be presentations regarding the contracts and an opportunity to ask questions. Details are provided in the ITT.

II.1.5)Estimated total value

Value excluding VAT: 840 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for maximum number of lots: 2

II.2)Description

II.2.1)Title:

Provision of telecare equipment services for Knightstone

Lot No: 1

II.2.2)Additional CPV code(s)

50330000

64220000

II.2.3)Place of performance

NUTS code: UKK

Main site or place of performance:

Knightstone has properties in the following local authorities areas — BANES, Bristol, Mendip, North Somerset, Sedgemoor, South Gloucestershire, South Somerset, Taunton Deane and West Somerset.

II.2.4)Description of the procurement:

The Employer uses telecare equipment to support individuals or groups of individuals in their independent living, actively managing risks. This is carried out through the use of remote monitoring, detection, and response. The telecare equipment uses a combination of alarms and sensors linked to a communication device to enable remote monitoring.

The Employer positions this equipment in housing where the residents are vulnerable and/or need external support.

This lot is for contract to provide servicing and maintenance of telecare equipment for Knightstone’s sheltered schemes, details of which are included in the tender documents.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 370 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: yes

Description of renewals:

Extensions in increments of 1 year up to a maximum 5 years, subject to satisfactory performance.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Provision of teelcare equipment services for Selwood

Lot No: 2

II.2.2)Additional CPV code(s)

50330000

64220000

II.2.3)Place of performance

NUTS code: UKK15

NUTS code: UKK12

NUTS code: UKK23

Main site or place of performance:

Selwood Housing has homes in Wiltshire, Somerset and Bath and North East Somerset. Selwood Housing is based in Trowbridge and operates in Wiltshire and Somerset within 1 hour of our office.

II.2.4)Description of the procurement:

The Employer position this equipment in housing where the residents are vulnerable and/or need external support.

This lot is for a contract with Selwood to provide:

— Servicing and maintenance of telecare equipment;

— Emergency out of hours call out service;

— Smoke detector cleaning.

The contract will cover only Selwood’s sheltered schemes and lifeline properties, the locations of which are detailed in the Pricing Model.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 470 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: yes

Description of renewals:

Extensions in increments of 1 year up to a maximum of 5 years, subject to satisfactory performance.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

The contractor will be expected to provide added value contributions in order to support community programmes promoted by the Employer where relevant to the subject of the contract. Accordingly the performance conditions for the contracts will include social and environmental requirements.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 28/03/2017

Local time: 09:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 28/03/2017

Local time: 10:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes

Estimated timing for further notices to be published:

2022.

VI.2)Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)Additional information:

For more information on the Employer’s specific requirements, please refer to the contract documents.

Please note that the contractor will be required to actively participate in skills development, employment and training programmes within the locality of the contract in accordance with the Employer’s employment and skills strategy.

(MT Ref: 193789).

VI.4)Procedures for review

VI.4.1)Review body

Knightstone Housing Association
Weston Gateway Business Park
Weston-super-Mare
BS24 7JP
United KingdomInternet address:www.knightstone.co.uk

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

24/02/2017

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