Telecommunications Tender East Sussex

Telecommunications Tender East Sussex

Tenders are sought for commercial partner/s to provide hosted / managed telecommunications and associated software services included IP telephony, gateway inter-connectivity to legacy telecommunications systems, associated PSTN and mobile telephony services.

UK-Lewes: radio, television, communication, telecommunication and related equipment

2012/S 76-125542

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

East Sussex County Council (on behalf of themselves and the contracting authorities identified in Section VI.3)
County Hall, St Anne’s Crescent
Contact point(s): Paul Ridge
BN7 1UE Lewes
UNITED KINGDOM
Telephone: +44 1858438938
E-mail: linkvoice@4c.co.uk

Internet address(es):

General address of the contracting authority: http://www.eastsussex.gov.uk

Electronic access to information: https://www.delta-esourcing.com/

Electronic submission of tenders and requests to participate: https://www.delta-esourcing.com/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
Public order and safety
Environment
Health
Housing and community amenities
Social protection
Recreation, culture and religion
Education
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

The link – voice services.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 5: Telecommunications services
Main site or location of works, place of delivery or of performance: East Sussex, West Sussex, Brighton & Hove and the immediate proximity (including local bodies’ successors to their functions and organisations created as a result of reorganisation or organisational changes).
NUTS code UKJ22

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with a single operator
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 2 000 000,00 and 40 000 000,00 GBP

II.1.5)Short description of the contract or purchase(s)

Tenders are sought for commercial partner/s to provide hosted / managed telecommunications and associated software services included IP telephony, gateway inter-connectivity to legacy telecommunications systems, associated PSTN and mobile telephony services, billing and management information services, voice messaging, contact centres, unified communications, e-mail, calendaring and content collaboration services for a range of public sector organisations in East Sussex, Brighton and Hove, West Sussex and the immediate proximity. The Contracting Authority is acting on behalf of a range of public sector stakeholders as defined in Section VI .3 below. Not all public sector stakeholders named, may commit to place an order for any or all services through the procurement process. The Contracting Authority wishes to receive bids from service providers with a track record in providing hosted / managed solutions and an ability to deliver services within a short period of contract award. The provider will, inter alia:
— Provide reliable hosted / managed telecommunications and associated software services to public sector premises and potentially also, if required, to organisations affiliated to the public sector including but not limited to charitable organisations, private sector partners specifically engaged by public sector to deliver public sector services on its behalf and other organisations involved in public sector service delivery,
— Sustainably maintain best value as the telecoms market, technology and requirements develop over the life of the contract either by sub-letting short term contracts to a number of PSTN providers or through an alternative equivalent arrangement,
— Maintain and implement operational procedures and standards to fulfil and satisfy the demands of the public sector and in response to public sector policy demands,
— Evaluate and pilot new telecommunications and software technology and services for the life of the contract and maintain services in line with evolving business needs and technical opportunities, exploiting relevant opportunities to maximise value from the hosted / managed solutions. The provider will, inter alia:
—— Provide technical, commercial, migration, training, support and other associated services,
—— Work alongside staff from the public sector who will provide specialist business and procedural expertise. East Sussex County Council will be actioning the tender through an electronic tender system hosted by Business Information Publications (BiP). Suppliers must read through the instructions provided and follow the process to respond to this opportunity. The tender will follow a competitive dialogue tender process which will comprise of a pre-qualification questionnaire (PQQ) stage, dialogue stages and an Invitation to Tender (ITT) stage. In order to obtain a PQQ, suppliers are required to register on the BiP Delta web site at https://www.delta-esourcing.com/delta/index.html (please note that suppliers already registered on the site do not have to register again). Following registration, suppliers should log on to the Delta web site, go to Response Manager and use the following access code – 2979527MQ7 – to obtain the PQQ document. Please follow all instructions provided on the web site. Completed PQQ documents should be uploaded into a secure tender box on the BiP web site using the same access code. The deadline for uploading these documents is 12:00 noon on 16.5.2012. Please ensure that you allow plenty of time to complete the process and inform the BiP Delta eSourcing Helpdesk immediately if you have problems, on +44 8452707050 or e-mail helpdesk@delta-esourcing.com Suppliers invited to participate in the dialogue stage and to tender will be required to submit bids using the BiP Delta web site as instructed in the tender documentation.

II.1.6)Common procurement vocabulary (CPV)

32000000, 64200000, 64211000, 64212000, 64213000, 64215000, 64220000, 32540000, 32550000, 32570000, 50330000, 45314000, 48500000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

There is the potential for an estimated total value of between [2 000 000] and [40 000 000] GBP based on our best estimates at time of going to press.
Estimated value excluding VAT:
Range: between 2 000 000,00 and 40 000 000,00 GBP
II.2.2)Information about options

Options: yes
Description of these options: Communications and collaboration services which are complimentary to the core requirements.
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

The contracting authority reserves the right to request a collateral warranty, deposits, guarantees or other forms of security.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Further detail on the relevant aspects of the financing and payment approach will be provided in the Invitation to Tender documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Requests to participate may be submitted by a single candidate or a group (consortium). Where a candidate is a group or consortium, each member of the group (consortium) may be required to contract on the basis of joint and/or several liability, or a single member may be required to contract on a prime contractor basis or the members of the group may be required to form or incorporate a special purpose vehicle (SPV) at the discretion of the contracting authority.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: In accordance with Articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 25 of the Public Contracts Regulations 2006 (as amended) and as set out in the invitation to tender.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Article 47 of Directive 2004/18/EC and Regulation 24 of the Public Contracts Regulations 2006 (as amended) and as set out in the invitation to tender.
Minimum level(s) of standards possibly required: As set out in the invitation to tender.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In accordance with Articles 48 to 50 of Directive 2004/18/EC and Regulation 25 of the Public Contracts Regulations 2006 (as amended) and as set out in the invitation to tender.
Minimum level(s) of standards possibly required:
As set out in the invitation to tender.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3
Objective criteria for choosing the limited number of candidates: In accordance with Articles 44 to 52 of Directive 2004/18/EC and Regulations 23 to 29 of the Public Contracts Regulations 2006 (as amended) and as set out in the pre-qualification questionnaire.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

ESCC 1340 ICT
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 16.5.2012 – 13:00
IV.3.4)Time limit for receipt of tenders or requests to participate

16.5.2012 – 13:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority (including successors to its functions and organisations created as a result of reorganisation or organisational changes) is procuring the public contract on behalf of itself and the following bodies delivering public services within East Sussex, West Sussex and Brighton & Hove and the immediate proximity (including local bodies’ successors to their functions and organisations created as a result of reorganisation or organisational changes):
— Local Authorities (including groups of local authorities) a list of which is available at: http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/index.htm delivering public services within East Sussex, West Sussex and Brighton & Hove and the immediate proximity,

— All health authorities, National Health Service Trusts and Primary Care Trusts, social care organisations and any other person (s) or body established or financed under the National Health Service Act 1977 as amended and future bodies (e.g. Foundation Trusts and Clinical Commissioning Groups) associated with the delivery of healthcare within East Sussex, West Sussex, Brighton & Hove and the immediate proximity available at: http://www.nhs.uk/NHSEngland/thenhs/about/Pages/authoritiesandtrusts.aspx,

— Schools as defined for East Sussex at: http://www.eastsussex.gov.uk/educationandlearning/schools/schoolsearch/search.aspx including academies as defined at: http://www.eastsussex.gov.uk/educationandlearning/academies/default.htm,

— Schools as defined for Brighton & Hove at: http://www.brighton-hove.gov.uk/index.cfm?request=c1001684&action=dsp_lists&type=all&desc=all including academies and other bodies delivering school services within East Sussex, West Sussex and Brighton & Hove and the immediate proximity,

— Higher and Further Education establishments with sites in East Sussex, West Sussex, Brighton & Hove and the immediate proximity, as described in http://www.hefce.ac.uk/unicoll/fe and http://www.hefce.ac.uk/unicoll/he,

— Any organisation in East Sussex, West Sussex, Brighton & Hove or the immediate proximity, that complies with the JANET Connection Policy. The present connection policy is available at: http://www.ja.net/documents/publications/policy/connection-policy.pdf,

— Sussex Police as defined at: http://www.sussex.police.uk/your-neighbourhood/your-local-station,

— Voluntary and Community Organisations with a presence in East Sussex, West Sussex, Brighton & Hove and the immediate proximity available at: http://www.charity-commission.gov.uk/Showcharity/RegisterOfCharities/AdvancedSearch.aspx,

— Local offices of national UK public sector bodies located within East Sussex, West Sussex, Brighton & Hove and the immediate environs, listed at: http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm,

— Fire Authority as defined at: http://www.esfrs.org & http://www.westsussex.gov.uk/living/emergencies/fire_and_rescue_service/contacts.aspx,

— Private sector organisations where such services are required to enable the private sector organisation to provide services under contract to those public sector organisations listed above; East Sussex County Council will be the contracting party for the purpose of the overarching agreement. This list is intended to list major organisations. This list is not exhaustive or definitive for the duration of the contract. Other, smaller, organisations may also use the services where such organisations use services for the delivery of public services in East Sussex, West Sussex, Brighton & Hove and the immediate.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

East Sussex County Council (on behalf of themselves and the Contracting Authorities identified in Section VI.3)
County Hall St Anne’s Crescent
BN7 1UE Lewes
UNITED KINGDOM
E-mail: Alison.leitch@eastssussex.gov.uk
Telephone: +44 1273481254
Internet address: http://www.eastsussex.gov.uk

Body responsible for mediation procedures

East Sussex County Council (on behalf of themselves and the Contracting Authorities identified in Section VI.3)
County Hall St Anne’s Crescent
BN7 1UE Lewes
UNITED KINGDOM
E-mail: Alison.leitch@eastssussex.gov.uk
Telephone: +44 1273481254
Internet address: http://www.eastsussex.gov.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: In accordance with Regulation 32 of the Public Contracts Regulations 2006 (as amended) the contracting authorities will incorporate a minimum ten (10) calendar day standstill period at the point information on the framework agreement award decision is communicated to EOs. Part 9 of the Public Contracts Regulations 2006 (as amended) provides for economic operators who have been harmed or are at risk of harm by breach of the Regulations to take legal action. Any such action must be brought within the applicable limitation period. The purpose of the standstill period referred to above is to allow an economic operator to apply to the Court to set aside the award decision before the agreement is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

East Sussex County Council (on behalf of themselves and the Contracting Authorities identified in Section VI.3)
County Hall St Anne’s Crescent
BN7 1UE Lewes
UNITED KINGDOM
E-mail: Alison.leitch@eastssussex.gov.uk
Telephone: +44 1273481254
Internet address: http://www.eastsussex.gov.uk

VI.5)Date of dispatch of this notice:

16.4.2012