Telehealthcare Call Monitoring Service

Telehealthcare Call Monitoring Service

This Contract for a Telehealthcare Call Monitoring Service (hereinafter, Service(s)”) is being arranged by Renfrewshire Council on behalf of Renfrewshire Council and Inverclyde Council who will be eligible to purchase from the Contract seperately.

UK-Paisley: alarm-monitoring services

2012/S 199-327683

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Renfrewshire Council
Renfrewshire House, Cotton Street
Contact point(s): Corporate Procurement Unit
For the attention of: Kate Mullen
PA1 1JB Paisley
UNITED KINGDOM
Telephone: +44 1416187037
E-mail: kate.mullen@renfrewshire.gov.uk

Internet address(es):

General address of the contracting authority: http://www.renfrewshire.gov.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00400

Further information can be obtained from: Renfrewshire Council
Renfrewshire House, Cotton Street
Contact point(s): Corporate Procurement Unit
For the attention of: Kate Mullen
PA1 1JB Paisley
UNITED KINGDOM
Telephone: +44 1416187037
E-mail: kate.mullen@renfrewshire.gov.uk
Internet address: http://www.renfrewshire.gov.uk

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Renfrewshire Council
Renfrewshire House, Cotton Street
Contact point(s): Corporate Procurement Unit
For the attention of: Kate Mullen
PA1 1JB Paisley
UNITED KINGDOM
Telephone: +44 1416187037
E-mail: kate.mullen@renfrewshire.gov.uk
Internet address: http://www.renfrewshire.gov.uk

Tenders or requests to participate must be sent to: Renfrewshire Council
Renfrewshire House, Cotton Street
Contact point(s): Corporate Procurement Unit
For the attention of: Kate Mullen
PA1 1JB Paisley
UNITED KINGDOM
Telephone: +44 1416187037
Internet address: http://www.renfrewshire.gov.uk

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Inverclyde Council

Renfrewshire Council

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Telehealthcare Call Monitoring Service.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Renfrewshire and Inverclyde.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

This Contract for a Telehealthcare Call Monitoring Service (hereinafter, Service(s)”) is being arranged by Renfrewshire Council on behalf of Renfrewshire Council and Inverclyde Council who will be eligible to purchase from the Contract seperately. As a whole the Telehealthcare service supports individual social work Service Users in maintaining their lifestyle and provides a service to a wide range of people to allow them to live safely. This includes Service Users, living in their own home and those living in local authority sheltered housing units.
Tenderers should note the scope of the Service to be provided falls within the definition of a “Part A” service under the Public Contracts (Scotland) Regulations 2012.
Note: The authority has indicated that they are using the PCS-Tender Module to carry out this procurement process. To access the PCS-Tender Module and record your interest in this notice please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk.

If you are not already registered with the PCS-Tender Module registration will be required.

II.1.6)Common procurement vocabulary (CPV)

79711000, 85311100, 85311200, 85311300, 85300000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Lot 1- Renfrewshire Council connections.
Lot 2- Inverclyde Council connections.
Estimated value excluding VAT: 1 200 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Information about lots

Lot No: 2 Lot title: Inverclyde Council connections

1)Short description

Provide an alarm/alert call monitoring service to Inverclyde Council.
2)Common procurement vocabulary (CPV)

79711000, 85300000, 85311100, 85311200, 85311300

3)Quantity or scope

Approximately 2292 connections.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Contract is for 3 years with an option to extend for 12 months plus an additional 12 months.
Lot No: 1 Lot title: Renfrewshire Council connections

1)Short description

To provide an alarm/alert system connection to Renfrewshire Council.
2)Common procurement vocabulary (CPV)

79711000, 85300000, 85311100, 85311200, 85311300

3)Quantity or scope

Approximately 3021 connections.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Contract is for 3 years with an option to extend for 12 months plus an additional 12 months.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

All prices in the tender must be in Sterling (GBP). Payments will be made to the appointed contractor in Sterling (GBP), all as detailed within the tender documentation.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Tenderers will require to form a legal entity recognised by Scots law. There is no preferred form of economic operator but each individual in any group is to be jointly and severally liable for the contract. In the event of an associated group of companies being successful, the Council will require each company to be jointly and severally liable for the satisfactory performance of the contract. This assurance will be required in writing before any contract can be awarded to such a group.
Tenderers will be required to confirm that none of the factors listed in Article 47 of Directive 2004/18/EC and Regulation 23 of the Public Contract (Scotland) Regulations 2006 (as amended) are applicable to their organisation.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.
(6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.
(7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.
(8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established
(9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.
III.2.2)Economic and financial ability

Minimum level(s) of standards possibly required: As per ITT.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per ITT.
Minimum level(s) of standards possibly required:
The evaluation shall be based upon the undernoted bid selection criteria (but not necessarily in the order stated) The evaluation of bid selection criteria is based on a pass/fail test. Succesful stage one tenders will be those which pass every part of the criteria without exception:-.
— Eligibility to Contract,
— Completeness of submission,
— Compliance with “General Conditions of Contract”,
— Compliance with the “Tender Specification”,
— Compliance with the “Special Conditions of Contract”,
— Capacity to contract,
— Financial stability,
— Insurance provision assessed by the Council as adequate,
— Compliance with all relevant statutory obligations (e.g. Equalities Act etc),
— An Equal Opportunity Policy assessed by the Council as adequate,
— A Health & Safety Policy assessed by the Council as adequate,
— A Quality Policy / Quality Assurance system assessed by the Council as adequate,
— Acceptable experience of delivering similar services,
— Acceptable track record including quality of references received where sought,
— Meet the standards of the Telecare Services Authority (TSA) or equivalent.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Price. Weighting 40

2. Quality. Weighting 60

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

RC1203_110 (ITT_233)
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

22.11.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Date: 22.11.2012 – 12:00
Place:

Renfrewshire House.

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

The award criteria for this tender is the Most Economically Advantageous Tender (MEAT) and will be evaluated on a Price / Quality ratio of 40:60.
Quality will be evaluated as follows:
Delivery Methodology – 50 %.
Complaints – 10 %.
Training – 10 %.
Disaster Recovery/Business Continuity – 15 %.
Exit & Transfer Strategy – 15 %.
It is estimated that the tender documents will be published on or around the 10th October 2012 on the Public Tender Scotland portal, however this date is approximate and subject to change. You must be registered with the portal to download the tender documents, please register on the link below;
https://www.publictendersscotland.publiccontractsscotland.gov.uk/web/

Note:
The deadline for registration, downloading and submitting the tender documents is the 19.11.2012 at 12 Noon. Even if you express an interest it is the Suppliers sole responsibility to register and download the tender documents.
If you log on to the new public tenders Scotland /public contracts Scotland website and the ITT does not show as available on this date please contact Kate Mullen on +44 1416187037 for further information.
(SC Ref:237096).

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:12.10.2012