Telephone Research Contract South Yorkshire

Telephone Research Contract South Yorkshire

Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire.

Contract summary

Industry

  • Survey services – 79311000
  • Customer satisfaction survey – 79342311

Location of contract

S1 2BQ

Value of contract

£25k

Published date

06 September 2019

Closing date

20 September 2019

Contract start date

01 November 2019

Contract end date

31 October 2020

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

Travel survey via telephone research to be carried out to track satisfaction and travel behaviours on bus, tram and train in South Yorkshire. This survey is a replacement for the postal self-completion travel survey which has been carried out since 2005 (although it is recognised that due to the significant change in format and methodology that the new telephone survey will not be directly comparable to this postal survey). This telephone survey is a comprehensive piece of research capturing information on:

* Passenger Satisfaction
* Customer Profiling
* Customer Characteristics

 

About the buyer

Contact name

Address

11 Broad Street West
SHEFFIELD
S12BQ
England

Telephone

Email

tendering@sypte.co.uk

 

Other information

Attachments

Full tender documentation including the Specification, Invitation to Tender, Draft Contract and Instructions can be accessed at http://www.sypte.co.uk/WhatWeDo/Contracts

 

How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.