Telephone Support Services and Equipment Provider

Telephone Support Services and Equipment Provider

1. Provide a line rental and call charge package for a period of two years. Details of the last three bills will be issued on request.

Reference number: 363

Deadline date:14/10/2013

This deadline is for… Notice deadline.

Contract value:£0 Р£0

Location where the contract is to be carried out: United Kingdom Wilton, Redcar & Printable Electronics, Sedgfield

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? No

Name of the buying organisation: Centre for Process Innovation Limited

Original source URL http://www.mytenders.org/search/search_switch.aspx?ID=109037

 

Description of the contract

CPI seeking a telecoms company to:

1. Provide a line rental and call charge package for a period of two years. Details of the last three bills will be issued on request.

2. Maintain and manage all telephone lines and on-site telecoms equipment (as detailed in point 1.3), including any additional equipment which may be purchased under this agreement.

a. Please detail if maintenance costs are based on each asset, therefore increasing/decreasing over time or if the costs will be fixed for the term of contract

b. All telecoms equipment will need maintenance cover offering rapid break-fix support via telephone or on-site engineer visits.

3. Supply additional handsets and licences (as detailed below) on a call on call off basis. For this we will require the cost for each item and the usual lead time.

(MT Ref:109037)

Documents

Classification of the contract

32550000 Telephone equipment

64200000 Telecommunications services

 

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 21/10/2013 – 21/10/2015

 

Who to contact

Contact name David Cooper

Organisation name Centre for Process Innovation Limited

Address The Wilton Centre, Wilton, Performance and Governance, Redcar, GB, TS10 4RF

Telephone +44 1642455340

Extension number:

Fax +44 1642447298

Web address www.uk-cpi.com

 

How to apply

For further information please review the full notice details at http://www.mytenders.org/search/search_switch.aspx?ID=109037