Tender for Case Management Software

Tender for Case Management Software

To procure a single platform case management system.

United Kingdom-Edinburgh: Software package and information systems

2020/S 154-378174

Contract notice

Supplies

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Scottish Legal Aid Board
Postal address: Thistle House, 91 Haymarket Terrace
Town: Edinburgh
NUTS code: UKM75 Edinburgh, City of
Postal code: EH12 5HE
Country: United Kingdom
Contact person: Heather Allan
E-mail: allanhe@slab.org.uk
I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.publiccontractsscotland.gov.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: www.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Other type: NDPB

I.5)Main activity

Other activity: Legal

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Case Management Software

Reference number: SLAB/PSD/20/476

II.1.2)Main CPV code

48000000 Software package and information systems

II.1.3)Type of contract

Supplies

II.1.4)Short description:

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards.

A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery.

To support the delivery of these outcomes, SLAB is seeking to procure a single platform case management system (CMS) to support its three direct service business areas, civil legal assistance office (CLAO), public defence solicitors’ office (PDSO) and solicitors contact line (SCL).

No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:

II.2.2)Additional CPV code(s)

48000000 Software package and information systems
48100000 Industry specific software package
48200000 Networking, Internet and intranet software package
48210000 Networking software package
48211000 Platform interconnectivity software package
48213000 Operating system enhancement software package
48217000 Transaction-processing software package
48219000 Miscellaneous networking software package
48223000 Electronic mail software package
48330000 Scheduling and productivity software package
48333000 Contact management software package
48422000 Software package suites
48731000 File security software package
48732000 Data security software package

II.2.3)Place of performance

NUTS code: UKM75 Edinburgh, City of

II.2.4)Description of the procurement:

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards.

A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery.

To support the delivery of these outcomes, SLAB is seeking to procure a single platform case management system (CMS) to support its three direct service business areas, civil legal assistance office (CLAO), Public Defence Solicitors’ Office (PDSO) and solicitors contact line (SCL).

No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:

Option to extend for a further 3-year period.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 08/09/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 08/09/2020
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Note: to register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=627445.

The buyer has indicated that it will accept electronic responses to this notice via the postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:627445)

Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=627445

VI.4)Procedures for review

VI.4.1)Review body

Official name: Edinburgh Sheriff Court and Justice of the Peace Court
Postal address: Edinburgh Sheriff Court, 27 Chambers St
Town: Edinburgh
Postal code: EH1 1LB
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

06/08/2020