Tender for Children’s Advocacy, Complaints and Representations
A) Children’s Advocacy; B) Complaints and representations.
United Kingdom-Newcastle upon Tyne: Health and social work services
2019/S 126-308397
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
Newcastle upon Tyne
United Kingdom
Contact person: Becky Polito
E-mail: corporate.procurement.team@newcastle.gov.uk
NUTS code: UKC22
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Darlington
United Kingdom
Contact person: Sarah Hutchinson
E-mail: sarah.hutchinson@darlington.gov.uk
NUTS code: UKC13
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Durham
United Kingdom
Contact person: Kay Duthie
E-mail: kay.duthie@durham.gov.uk
NUTS code: UKC14
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Gateshead
United Kingdom
Contact person: Julie Young
E-mail: julieyoung@gateshead.gov.uk
NUTS code: UKC22
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Hartlepool
United Kingdom
Contact person: Kelly Armstrong
E-mail: kelly.armstrong@hartlepool.gov.uk
NUTS code: UKC11
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Middlesbrough
United Kingdom
Contact person: Rachel Mawar
E-mail: rachel_mawar@middlesbrough.gov.uk
NUTS code: UKC11
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
North Tyneside
United Kingdom
Contact person: Rebecca Bacon
E-mail: rebecca.bacon@northtyneside.gov.uk
NUTS code: UKC22
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Redcar and Cleveland
United Kingdom
Contact person: Judy Libbey
E-mail: judy.libbey@redcar-cleveland.gov.uk
NUTS code: UKC11
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
South Tyneside
United Kingdom
Contact person: Karen Dixon
E-mail: karen.dixon@southtyneside.gov.uk
NUTS code: UKC22
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Stockton
United Kingdom
Contact person: Mike Wray
E-mail: mike.wray@stockton.gov.uk
NUTS code: UKC11
Internet address(es):Main address: www.nepo.org
I.1)Name and addresses
Sunderland
United Kingdom
Contact person: Laura Johnstone
E-mail: laura.johnstone@togetherforchildren.org.uk
NUTS code: UKC23
Internet address(es):Main address: www.nepo.org
I.2)Information about joint procurement
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
006200 — NEPO — Children’s Complaints, Advocacy and Representations — Opening
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
Newcastle City Council led a competitive commissioning and procurement process on behalf of the North East Procurement Organisation (NEPO) and its member authorities to put in place a Flexible Procurement Agreement (FPA) (2018/S 127-289711) for services:
A) Children’s Advocacy;
B) Complaints and representations (Independent Investigating Officers (IIO), Independent Persons (IP), panel chairs for stage 3 statutory children’s social care complaints, panellists for stage 3 statutory children’s social care complaints, and independent persons for secure accommodation reviews.)
The FPA allows new providers to tender to come on to this FPA at certain times during the life of the contract.
The is the first opening of the flexible procurement agreement and providers are invited to bid for Lots 2-6 in July 2019 under reference number DN419011. Opening 2 will be published in September 2019 under reference DN419018.
Providers should go to www.nepo.org to apply for this opportunity.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.1)Title:
Lot 2 – Independent Investigating Officers (IIO) (Children’s complaints),
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
North East of England
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Independent Investigating Officer Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system athttps://procontract.due-north.com/register?openform. Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can emailProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
There are two options to extend of up to six-months each
II.2.10)Information about variants
II.2.11)Information about options
The duration of this agreement is 24-months plus 2 x up to six-months options to extend
II.2.13)Information about European Union funds
II.2.1)Title:
Lot 3 – Independent Persons (IP) (Children’s Complaints)
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
North East of England
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Independent Person’s Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system athttps://procontract.due-north.com/register?open form. Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can emailProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
There are two options to extend of up to six-months each
II.2.10)Information about variants
II.2.11)Information about options
The duration of this agreement is 24 months plus 2 x up to six-months options to extend
II.2.13)Information about European Union funds
II.2.1)Title:
Lot 4 – Panel Chairs for stage three statutory Children’s Social Care complaints
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
North East of England
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services as Panel Chairs for the Provision of Stage 3 Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system athttps://procontract.due-north.com/register?openform. Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier SupportHelpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can emailProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
There are two options to extend of up to six-months each
II.2.10)Information about variants
II.2.11)Information about options
The duration of this agreement is 24 months plus 2 x up to six-months options to extend
II.2.13)Information about European Union funds
II.2.1)Title:
Lot 5 – Panellists for stage three statutory Children’s Social Care complaints
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
North East of England
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services as Panellists for the Provision of Stage 3 Services for Complaints relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system athttps://procontract.due-north.com/register?openform. Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submittingyour Tender please contact the System Support Team on 0330 0050352. For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need tolog in or submit a ticket to register your issue. Alternatively, you can emai lProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
There are two options to extend of up to six-months each
II.2.10)Information about variants
II.2.11)Information about options
The duration of this agreement is 24 months plus 2 x up to six-months options to extend.
II.2.13)Information about European Union funds
II.2.1)Title:
Lot 6 – Indepndent Persons for Secure Accommodation Reviews
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
North East of England
II.2.4)Description of the procurement:
The Participating Local Authorities are seeking to appoint multiple individuals from organisations and Sole Traders to deliver Services for the Provision of Secure Accommodation Review Services relating to Children’s Social Care Services on a non-exclusive basis.
Services could be anywhere in the UK but are anticipated to be mainly within the North East of England.
Multiple Providers will be appointed to the Flexible Procurement Agreement to deliver services under this Lot.
The opportunity can be accessed via the NEPO eTender system. Suppliers wishing to be considered for this Flexible Procurement Agreement must register their expression of interest and submit a tender through the NEPO eTender system. If not already registered, tenderers should register on the NEPO eTender system athttps://procontract.due-north.com/register?openform. Tenders must be submitted using the link above. Tenders submitted via postal or email methods will not be accepted. If you require time-critical assistance on submitting your Tender please contact the System Support Team on 0330 0050352. For non-time critical issues, such as passwords, general account queries and location of information etc. please contact Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) and select ProContractV3 support. You will then need to log in or submit a ticket to register your issue. Alternatively, you can email ProContractSuppliers@proactis.com this will automatically log a support ticket on the Proactis Supplier Support Helpdesk. Successful suppliers will enter into a Flexible Procurement Agreement in a form which is set out in the procurement documents. The lead authority does not give any guarantee and/or warrant the actual value of the goods/works/services (if any) which will be placed with the successful suppliers by any participating organisation using the Framework Contract pursuant to this process and accepts no liability thereof.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
There are two options to extend of up to six months each
II.2.10)Information about variants
II.2.11)Information about options
The duration of this agreement is 24 months plus 2 x up to six-months each
II.2.13)Information about European Union funds
II.2.1)Title:
Lot 1 – Children’s Advocacy
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
Applications are not being taken for this Lot. A single Provider has already been appointed to deliver services under this Lot.
II.2.4)Description of the procurement:
Applications are not being taken for this Lot. A single Provider has already been appointed to deliver services under this Lot.
II.2.5)Award criteria
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
There are two options to extend of up to six-months each
II.2.10)Information about variants
II.2.11)Information about options
The duration of this agreement is 24-months plus 2 x up to six-months options to extend.
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
Newcastle Civic Centre
Craig Winter/Nicolas Townsend/Helen Ord (legal representatives for Newcastle City Council).
Section VI: Complementary information
VI.1)Information about recurrence
VI.4.1)Review body
not applicable
United Kingdom
VI.5)Date of dispatch of this notice:
