Tender for Communications Stakeholder Engagement

Tender for Communications Stakeholder Engagement

The National Ambulance Resilience Unit (NARU) require a person/organisation that can provide a high calibre, hands on, complete communications and stakeholder function for NARU and its associated workstream.

UK-Birmingham: business services: law, marketing, consulting, recruitment, printing and security

2012/S 207-340687

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

West Midland Ambulance Service
Chelmsley Wood Ambulance Station, Waterloo Avenue
For the attention of: Laura Johnson
B37 6RE Birmingham
E-mail: laura.johnson@wmas.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Communications Stakeholder Engagement.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 11: Management consulting services [6] and related services
Main site or location of works, place of delivery or of performance: Various sites across the UK associated to Ambulance Trusts across, may include overseas provision at some point in the life time of the contract.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

The National Ambulance Resilience Unit (NARU) require a person/organisation that can provide a high calibre, hands on, complete communications and stakeholder function for NARU and its associated workstream. A person/organisation that uses proven contacts across all ambulance services, associated agencies and bodies, emergency services media and emergency services suppliers to raise the NARU profile and that of its workstreams, and to protect and enhance its reputation at all times, also provides advice and counsel, as well as practical creative input, on a broad range of NARU issues relating to media management.
The person/organisation must provide a robust media relations function, management of electronic media requirements, third party liaison and management, publishing and design/print management, film development, organise the National Resilience Conference, corporate identity and branding, recruitment marketing, developing and maintaining key contacts for NARU, international relations, general queries on a day to day basis.
NARU overarching objectives are:
— assist in the delivery of the NARU strategy by proactively communicating with stakeholders,
— develop the NARU communications strategy ensuring it reflects the requirements of NARU on a continuous basis,
— assist in income generation by provision of communications advice, guidance, commercial planning, contacts and marketing activities,
— enhances communications links between Trusts and NARU, building on links with Emergency Preparedness and Communications leads, plus other key staff,
— provide a platform for ambulance resilience issues (central/national and Trust-based) by providing a single portal for information and resources through maintenance of an effective web presence,
— foster a spirit of inclusivity by providing information for public, patients and NHS staff with regards to NHS ambulance service resilience,
— assist ambulance Trusts in warning and informing via the NARU website in times of crisis.
The contract will be open for all Ambulance Trusts across the UK (England, Ireland, Scotland, Wales & N.Ireland).
II.1.6)Common procurement vocabulary (CPV)

79000000, 79400000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://www.nhssourcing.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Price. Weighting 30

2. Quality. Weighting 70

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

27.11.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds
VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

West Midlands Ambulance Service NHS Trust
Procurement, Chelmsley Wood Ambulance Station, Waterloo Avenue
B37 6RE Birmingham

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:23.10.2012