Tender for Computerised Cognitive Behaviour Therapy Software

Tender for Computerised Cognitive Behaviour Therapy Software

NHS24 wishes on behalf of NHSScotland to purchase a licence from a supplier for the use of Computerised Cognitive Behaviour Therapy software.

United Kingdom-Glasgow: IT services: consulting, software development, Internet and support

2019/S 027-060356

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS 24
Golden Jubilee National Hosp, Agamenmon Street
G81 4DY
United Kingdom
E-mail: jim.binnie@nhs.net
NUTS code: UKM82
Internet address(es):Main address: www.nhs24.com

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00230

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at: www.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.publiccontractsscotland.gov.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Computerised Cognitive Behaviour Therapy (Ccbt) Software

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

NHS24 wishes on behalf of NHSScotland to purchase a licence from a supplier for the use of Computerised Cognitive Behaviour Therapy (cCBT) software and any additional services in the use of the software.

The contract will be for an initial term of 5 years with the option to break at the end of Years 3 and 4 plus the option of 2 additional year extensions after Year 5.

II.1.5)Estimated total value

Value excluding VAT: 2 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKM
Main site or place of performance:


II.2.4)Description of the procurement:

Depression and anxiety are 2 of the biggest public health challenges in Scotland with mental health costing the Scottish economy over 10 000 000 000 GBP a year.

Depression affects as many as 1 in 5 adults in Scotland, with the majority treated in primary care settings, predominantly by GPs with 25-30 % of all GP consultations involve depression, stress or anxiety. In Scotland the number of individuals prescribed anti-depressants has doubled in 5 years with the demand for specialist face-to-face psychological therapy doubling in the last 10 years.

The Scottish Government has recognised these challenges through its 2020 vision which states the need to underpin service redesign with the use of digital health, while enabling patients to self-manage their own conditions.

In 2017/18, full national roll-out of the Computerised Cognitive Behavioural Therapy (cCBT) service across all 14 territorial health boards was achieved, offering a national solution to the increasing demand of common mental health problems such as low mood, depression and anxiety.

The service receive approximately 1 400 referrals per month with a total of 16 761 referrals in 2018 adopting a once for Scotland approach, the cCBT model has been developed to act as a “central hub” from which a range of cCBT products and other technologies can be launched.

More than 85 % of referrals made come directly from GPs, others are made up from 23 clinical sources, including clinical psychology and occupational health, social work and acute services such as diabetes care.

There is growing evidence on the key role that cCBT is playing in addressing health inequalities through ever increasing digital access to the cCBT treatment across Scotland. Projected levels of use by 2019 will exceed 15 000 referrals per annum.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

2 x 1 year extensions after Year 5.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

List and brief description of selection criteria:

All suppliers submitting response must complete the ESPD document attached to this notice.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

All suppliers submitting response must complete the ESPD document attached to this notice.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 08/03/2019
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 08/03/2019
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland website at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=572583

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

(SC Ref:572583)

VI.4)Procedures for review

VI.4.1)Review body

NHS 24
Golden Jubilee National Hosp, Agamenmon Street
G81 4DY
United Kingdom
Telephone: +44 1419515000Internet address: www.nhs24.com
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: