Tender for Counselling Services in Shropshire

Tender for Counselling Services in Shropshire

Shropshire Council requests the submission of tenders in connection with the provision of Counselling Services.

Contract summary


  • Counselling services – 85312320

Location of contract

West Midlands

Value of contract

£50k – £100k

Published date

15 March 2019

Closing date

29 March 2019

Contract start date

01 May 2019

Contract end date

30 April 2023

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Shropshire Council requests the submission of tenders in connection with the provision of Counselling Services.
The Council can provide access to a small office for use during a counselling session based in Shirehall in Shrewsbury. A provider will additional resources to accommodate a wider meeting place for sessions in Shropshire would be preferable.
The Tender Response Document sets out the scope of the required provision. The provider will offer:
•Initial triage conducted by telephone of a suitable qualified and experienced person.
•Short term structured telephone counselling, where required.
•Access to on-line Counselling, as a feasible option.
•Short term face to face support counselling (up to 4 sessions, per issue, per person). A further two sessions can be permitted in extreme circumstances and only through seeking authorisation from the OH Advisor.
•Regular statistical reports
•Regular contract monitoring meetings
•De-briefing for trauma incidents -individuals and groups of staff.
•Provision of self-help and wellbeing handouts
•Mediation Session.
•Support for Staff Wellbeing Events, as and when required.
Stakeholders and interested parties include Shropshire Council’s Workforce and Transformation Service Area and Directors of Shropshire Council.
The contract will be for an initial period of one year with an option to extend for a further three year period commencing on 1st May 2019.


About the buyer

Contact name



Abbey Foregate






Other information


Please follow this link to view the notice.


The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.