Tender for CRM and Web Integration Project

To develop, deploy and integrate a centralised CRM platform which is capable of meeting key project objectives.

CABS CRM and Web Integration Project

The Chartered Association of Business Schools

Contract summary



  • IT services: consulting, software development, Internet and support – 72000000

Location of contract

United Kingdom

Value of contract

£0 to £180,000

Procurement reference


Published date

23 September 2022

Closing date

21 October 2022

Closing time


Contract start date

7 November 2022

Contract end date

31 March 2025

Contract type

Service contract

Procedure type

Other: ITT

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Help to Grow: Management is a funded programme designed to support growth and boost productivity in SMEs by boosting the leadership and management skills of small business leaders. The Department for Business, Energy and Industrial Strategy (BEIS) is responsible for the national marketing campaign, e.g. paid search and social campaigns. This is complemented by email marketing and telemarketing managed by CABS and local marketing carried out by the business schools.

Help to Grow: Management has been running for c.15 months and is now at a stage where the infrastructure is ready to mature in order to improve the efficient management of the programme.

In order to support this objective, CABS is looking to engage with a suitably qualified and experienced partner to develop, deploy and integrate a centralised CRM platform which is capable of meeting key project objectives:

– Provide a 360 degree view of course participants
– Centralise data into the CRM from key platforms in the current ecosystem (see ecosystem diagram)
– Automate marketing activity and outreach to individuals expressing an interest
– Have full visibility of anticipated programme numbers
– Reduce admin for CABS central team
– Reduce admin for Business School partners
– Drive course participation numbers
– Enhance the quality and accuracy of programme reporting for both internal teams and partners to support monitoring and evaluation of the programme

Tender Submission (Respond By) by no later than 12pm Friday 21 October.

CABS will only accept documents for tenders received before the above deadline, electronically by email to cabs@revolutiongrowth.co.uk


More information




How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Adam Catlow


Third Floor,40 Queen Street


0191 4998415