To develop, deploy and integrate a centralised CRM platform which is capable of meeting key project objectives.
CABS CRM and Web Integration Project
The Chartered Association of Business Schools
Contract summary
Industry
- IT services: consulting, software development, Internet and support – 72000000
Location of contract
United Kingdom
Value of contract
£0 to £180,000
Procurement reference
CABS/1000-1
Published date
23 September 2022
Closing date
21 October 2022
Closing time
12pm
Contract start date
7 November 2022
Contract end date
31 March 2025
Contract type
Service contract
Procedure type
Other: ITT
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Help to Grow: Management is a funded programme designed to support growth and boost productivity in SMEs by boosting the leadership and management skills of small business leaders. The Department for Business, Energy and Industrial Strategy (BEIS) is responsible for the national marketing campaign, e.g. paid search and social campaigns. This is complemented by email marketing and telemarketing managed by CABS and local marketing carried out by the business schools.
Help to Grow: Management has been running for c.15 months and is now at a stage where the infrastructure is ready to mature in order to improve the efficient management of the programme.
In order to support this objective, CABS is looking to engage with a suitably qualified and experienced partner to develop, deploy and integrate a centralised CRM platform which is capable of meeting key project objectives:
– Provide a 360 degree view of course participants
– Centralise data into the CRM from key platforms in the current ecosystem (see ecosystem diagram)
– Automate marketing activity and outreach to individuals expressing an interest
– Have full visibility of anticipated programme numbers
– Reduce admin for CABS central team
– Reduce admin for Business School partners
– Drive course participation numbers
– Enhance the quality and accuracy of programme reporting for both internal teams and partners to support monitoring and evaluation of the programme
Tender Submission (Respond By) by no later than 12pm Friday 21 October.
CABS will only accept documents for tenders received before the above deadline, electronically by email to cabs@revolutiongrowth.co.uk
More information
- Attachments
-
- CABS CRM ITT [FINAL v2.5].pdf
- Tender notice
- CRM briefing document
-
- CABS ecosystem.pdf
- Technical specifications
- Ecosystem Overview
-
- CABS participant process flow.pdf
- Technical specifications
- Participant process flow
-
- CABS cohort application process.pdf
- Technical specifications
- Cohort Application flow
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Adam Catlow
Address
Third Floor,40 Queen Street
LONDON
EC4R1DD
England
Telephone
0191 4998415