Tender for Customer Bill Payment Services

Tender for Customer Bill Payment Services

Viridian intends to procure customer bill payment services to provide a facility for Power NI Energy Ltd t/a Power NI (“Power NI”) and Viridian Energy Ltd t/a Energia (“Energia”) customers to settle their energy supply bills through third party retail outlets in Northern Ireland and the Republic of Ireland.

UK-Belfast: Financial transaction processing and clearing-house services

2013/S 024-037593

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Viridian Group Ltd .(“Viridian”)
Procurement Section, Greenwood House, 64 Newforge Lane
For the attention of: Jim Clendinning
BT9 5NF Belfast
UNITED KINGDOM
Telephone: +44 2890685051
E-mail: procurement@viridiangroup.co.uk
Fax: +44 2890685035

Internet address(es):

General address of the contracting entity: http://www.viridiangroup.co.uk/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Electricity
Other: Supply of gas services
I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: yes

see section V1.3
see V1.3
see V1.3 see V1.3
UNITED KINGDOM

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

Customer Bill Payment Services
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 6: Financial services a) Insurances services b) Banking and investment services
Main site or location of works, place of delivery or of performance: Northern Ireland and Republic of Ireland.
UKN, IE.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):

Viridian intends to procure customer bill payment services to provide a facility for Power NI Energy Ltd t/a Power NI (“Power NI”) and Viridian Energy Ltd t/a Energia (“Energia”) customers to settle their energy supply bills through third party retail outlets in Northern Ireland and the Republic of Ireland (“Payment Services”).
Viridian affiliated trading entities are committed to ensuring that their customers have a choice in how they pay their bills, with access to a convenient third party retail locations for those customers which choose not to settle their bill by direct debit, telephone or via on-line facilities provided. Currently, approximately 12 million transactions p.a. are collected through third party retail outlets for the supply of electricity in Northern Ireland by Power NI. It is anticipated that the .customer base utilising third party outlets will increase in 2013, as a result of the potential expansion of services to include the supply of energy to Energia customers in the Republic of Ireland (RoI).
The scope of Payment Services to be awarded will include but will not be limited to : the collection of energy bill payments from customers via retail outlets; refund of pre-authorised repayments via retail outlets; customer receipting; settlement; reporting; and supporting payment processing network services. The Payment Services will be acquired in two lots:
Lot 1 will cover the geographical area of Northern Ireland serving Power NI customers purchasing energy. All customer payments collected will be denominated in £sterling.
Lot 2 will cover the geographical area of the Republic of Ireland (R0I) serving Energia customers wishing to pay their energy bills. All customer payments collected will be denominated in Euros.
The form of the contract for each Lot is yet to be determined and first drafts of the contractual documentation will be released with the Invitation to Negotiate documentation. Viridian in consultation with Power NI and Energia, is currently considering whether there will be for each company, one contract for each Lot per successful bidder or whether for each company there will be two contracts for each Lot per successful bidder; one contract for the provision of the transaction network aspect of the Payment Services and another contract for the payment collections aspect of the Payment Services. Bidders who would prefer for different entities in their group to be the contracting party for each of these elements should provide a full separate PQQ response in relation to each entity.
Energia and Power NI are affiliated companies to Viridian. The contract(s) awarded pursuant to this procurement process will include an option to expand provision of the Payment Services to any other affiliatedViridian companies.
Further and more detailed information on the scope of the services is available in the Project Information Memorandum available from Viridian, the contracting entity on request by email to procurement@virdiangroup.co.uk

II.1.6)Common procurement vocabulary (CPV)

66172000, 66110000, 66100000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

See 11.1.5.
Estimated value excluding VAT
Range: between 8 000 000 and 12 000 000 GBP
II.2.2)Information about options

Options: yes
Description of these options: Power NI and Energia will require a unilateral option to extend the initial contract term of 36 months, up to a maximum total duration of up to 60 months, by one or more extensions of 12 months.
The contracts awarded pursuant to this procurement process will include an option to expand provision of the Payment Services to any other Viridian affiliated companies.
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 36 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Customer Bill Payment Services within NI for energy supplies by Power NI

1)Short description:

Viridian acting on behalf of Power NI intends to procure customer bill payment services to provide a facility for Power NI customers to settle their bills for the supply of energy through third party retail outlets in Northern Ireland.
Power NI is committed to ensuring that its customers have a choice in how they pay their bills, with access to a convenient third party retail locations for those customers who choose not to settle their bill by direct debit, telephone or via on-line facilities provided by Power NI.
Further and more detailed information on the scope of the services is available in the Project Information Memorandum available from the Contracting Entity on request by email to procurement@viridiangroup.co.uk

2)Common procurement vocabulary (CPV)

66172000, 66110000, 66100000

3)Quantity or scope:

If known, estimated value excluding VAT (if applicable, give figures only):
Currency: GBP.
OR Range: between GBP 7,5 m and GBP 10 m.
Currency: GBP.
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)
Lot No: 2 Lot title: Customer Bill Payment Services within RoI for energy supplies by Energia

1)Short description:

Viridian, acting on behalf of Energia, intends to procure customer bill payment services to provide a facility for Energia’s customers to settle their bills for the supply of energy through third party retail outlets in the RoI.
Energia is committed to ensuring that its customers have a choice in how they pay their bills, with access to a convenient third party retail locations, for those customers who choose not to settle their bill by direct debit, telephone or via on-line facilities provided by Power NI.
2)Common procurement vocabulary (CPV)

66172000, 66110000, 66100000

3)Quantity or scope:

If known, estimated value excluding VAT (if applicable, give figures only):
Currency: EURO.
OR Range: between Euro 0,6 m and Euros 2,3 m.
Currency: EURO.
4)Indication about different date for duration of contract or starting/completion

Duration in months: 36 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Viridian’s particular requirements will be set out in the Invitation to Negotiate documentation and may include, inter alia, performance bond(s) and/or parent-company guarantee(s) and/or other form(s) of security.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

To be determined. Further details will be set out in the Invitation to Negotiate documentation.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Viridian’s particular requirements are to be determined, but Viridian may require that any contract(s) awarded shall be entered into by a single legal entity on the part of the successful candidate(s).
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Candidates will be assessed in accordance with Part 4 of the Utilities Contracts Regulations 2006, as amended, and Part 9 of the European Communities (Award of Contracts by Utility Undertakings) Regulations 2007, as amended, on the basis of information provided in response to a pre-qualification questionnaire (“PQQ”) copies of which are available on request by email to procurement@viridiangroup.co.uk Completed PQQs must be returned to Viridian at the address in section I.1 before the deadline specified in section IV.3.4 below.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see the PQQ and Project Information Memorandum.
In order to be invited to negotiate, applicants for Lot 1 must be able to evidence a turnover of at least GBP 15 m per annum for the last 3 financial years.
In order to be invited to negotiate applicants for Lot 2 must be able to evidence a turnover of at least GBP 5 m per annum for the last 3 financial years.
Bidders have the option to satisfy these minimum turnover requirements by reference to their parent company’s turnover, provided that the parent company agrees to provide a Parent Company Guarantee in a form satisfactory to Viridian.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: Please see the PQQ and Project Information Memorandum.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:

ES1003.
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: 20.2.2013 – 15:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

25.2.2013 – 15:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

Other: English
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:

Viridian will conduct the procurement process on behalf of Power NI, Energia, and other affiliated trading entities that are owned by Viridian, and Viridian Power and Energy Holdings ltd (RoI 444149) (collectively the “Participating Organisations”).
Any contract(s) awarded may be entered into by or for the benefit of any one or more of the Participating Organisations including any successor bodies as any of the bodies listed above.
Viridian and the Participating Organisations expressly reserve the rights:
i) not to award any contract as a result of the procurement process commenced by publication of this notice;
ii) to make whatever changes it may see fit to the content and structure of the tendering competition;
iii) to award one or more contract(s) in relation to part only of the requirements covered by this notice;
iv) to award a contract(s) in stages;
and in no circumstances will Viridian or any Participating Organisation be liable for any costs incurred by candidates.
II.1.9 – Variant bids may, at the discretion of Viridian, be permissible within parameters to be set out in the Invitation to Negotiate documentation.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Viridian will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by Viridian as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, The Utilities Contracts Regulations 2006 and the European Communities (Award of Contracts by Utility Undertakings) Regulations 2007 provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must generally be brought within 30 days. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where Viridian has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months of the contract being entered into. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order Viridian to amend any documents and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order Viridian to pay a fine, and/or order that the duration of the contract/s be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

see section V1.3
see V1.3 see V1.3
UNITED KINGDOM

VI.5)Date of dispatch of this notice:31.1.2013