Tender for Customer Relationship Management System

Tender for Customer Relationship Management System

This tender process aims to secure a new and more sophisticated system.

CRM Solution for Marketing

Contract summary

 

Industry

  • Sales, marketing and business intelligence software development services – 72212480

Location of contract

Any region

Value of contract

£1

Procurement reference

BIP576250029

Published date

16 March 2021

Closing date

14 April 2021

Closing time

12pm

Contract start date

1 July 2021

Contract end date

30 June 2026

Contract type

Service contract

Procedure type

Restricted procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

 

Birmingham City University (BCU) uses a customer relationship management (CRM) system to communicate with prospective students, regularly sending content and information to those for whom it has contact details.

This tender process aims to secure a new and more sophisticated system, which will significantly extend our current capacity to communicate with, and nurture the interest of, prospective students of all kinds – early enquirers, registrants and attendees of open days, as well as applicants. The system would be applicable to Home, International, UG and PG (including PGR) markets.

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Address

Joseph Priestley Building
Cardigan Street
Birmingham
B4 7BD
UK

Telephone

+441213317677

Email

jamie.cupper@bcu.ac.uk